enhanced reporting
07
the development of standard service levels to replicate or better the service levels that were achieved when the work was performed in house
06
the application of processes
to manage volume levels and produce reports for clients
04
the development of communications protocols
and practices where the legal service provider obtains instructions, often entirely
by-passing the internal
legal department
05
the implementation of an alternative fee arrangement which does not rely on an hourly rate
03
the entirety of the workstream
is outsourced to the legal
service provider rather than
ad hoc support
01
a governance model and documented standing instructions developed in collaboration between the client and the legal service provider
02
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