Justin C. Griffin BSN, RNWinchester Hospital
Here, you can be more
EXPLORE CAREERS
Making a Difference
Nurses have the ability to inspire, adapt, and communicate effectively and compassionately. The future depends on our nurses, and we are proud to celebrate their contributions to the advancement of medicine.
Working at Beth Israel Lahey Health is an investment in yourself. Our vast network of hospitals, clinical settings and academic medical centers puts you close to some of the world’s most advanced medical practices, allowing you to work alongside nationally recognized health practitioners. We also offer a comprehensive rewards and benefits package to help you develop along your career path.
Visit our careers page to explore opportunities at Beth Israel Lahey Health.
Read what patients and their loved ones wrote about Beth Israel Lahey Health nurses
Anna Jaques Hospital
Lisa has been in various nursing roles serving the local community of Newburyport, but for the last 22 years, she has dedicated her career to the cardiology department of Anna Jaques Hospital. Lisa’s nursing expertise puts everyone in our department at ease, from the doctors to the technologists. Her quick wit and charm bring the patients comfort during what can be a very stressful time. Lisa is hardworking and dedicated to providing the safest care for her patients. We are so lucky to have her at Anna Jaques Hospital.
Nominated by Ashley Keighley
Lisa Devenish
Anna Jaques Hospital
Kelsey was our angel. We had a difficult labor and complications with a C-section. I was lucky to have Kelsey as my nurse throughout the entire daytime labor. She assisted with the C-section (she was so boss — she ran the show, keeping everything organized and in line) and helped with my recovery from a trying delivery. She helped guide me with compassion and strength and made me comfortable to just let everything go. She also gave me insight into being a mom and a human, which was amazing. This nurse will forever be in my family’s life; we talk about her often.Nominated by Kelly McNutt
Kelsey Puopolo
Anna Jaques Hospital
Heidi is a special nurse. Every patient is like one of her family members, and she treats them as such. Her 8- to 12-hour shifts are all about kindly and thoroughly fulfilling her patients' needs. I have never seen her angry in the five years I have worked with her. She is always sweet and loving, and her patients feel that warmth. They feel the benefit of her compassion, as do her coworkers.
Heidi is also an advocate for her patients. If she feels they would benefit from another night in the hospital, she will call the doctor and discuss her reasoning. She does not take the opportunity to sit down at the nurses' station very often; she is too busy caring for her patients, no matter what their needs may be. She is a patient's dream and an excellent employee and friend.Nominated by Suzi Cashman
Heidi Tyrrell
Anna Jaques Hospital
Beth Israel Deaconess Hospital - Milton
Barbara Pinchera is a nurse practitioner for Employee Health Services at Beth Israel Deaconess Hospital (BIDH) - Milton and BIDH - Needham. She has the very important job of caring for the nurses and other staff who provide care for our patients. She is the primary provider who sees our injured staff members.
She handles each case with kindness and caring, and follows up with staff members until she can clear them back to their role. She often works to find new and innovative ways to meet their needs and always advocates for them as individuals. She's also helping to lead the charge to find ways to get one step ahead by preventing injuries before they happen, working to make the hospital safer for patients and staff alike. We are so lucky to have her.Nominated by James Lawson
Barbara Pinchera
Beth Israel Deaconess Hospital - Milton
Beth Israel Deaconess Hospital - Needham
Laura is one of our new graduate nurses who works in the medical-surgical unit at Beth Israel Deaconess Hospital – Needham.
Laura made a special connection with an elderly gentleman she cared for in our medical-surgical unit the day before his planned discharge. While caring for him, she learned that his shoes were missing. He didn't have any family or a ride home, so he planned to take an Uber. Laura saw that it was going to be a rainy day and was concerned about sending him home with only socks, which would become soggy. She was disturbed by the thought of this and called the emergency department and other departments to see if any shoes were found that could be his or if any were available for this patient. She had no luck finding any.
She worried all day, and although she was just finishing a long 12-hour shift and was exhausted, she drove to Target to buy him some slippers and returned to the hospital to drop them off. She didn't tell anyone about this amazing act of kindness. I only learned about it because we were discussing patient situations in which our new graduates felt they made a difference in our nurse residency program, and she shared this story. Laura showed so much compassion and empathy in this situation. It truly wowed me to learn how Laura went above and beyond expectations to make such a difference for this patient.Nominated by Heidi Alpert
Laura Biederwolf
Beth Israel Deaconess Hospital - Needham
Michelle Carrel began working as a clinical nurse in the medical-surgical unit at Beth Israel Deaconess Hospital - Needham two months ago. She is exceptionally hardworking, caring, and always willing to lend a hand to her colleagues. For example, just after completing orientation, Michele cared for a patient with needs that would have presented a challenge even for a nurse with far more experience than Michelle. After receiving care from Michelle, the patient commented on how kind Michelle was and said that no other nurse had been so attentive to her needs and cared for her the way Michelle had.
Shortly after that, Michelle cared for a patient with cognitive issues. With Michelle's outstanding assessment skills, she recognized that the patient had immediate safety issues. Michelle arranged for the patient to be observed one-on-one while she facilitated a transfer to an environment with appropriate monitoring and equipment to maintain her safety. The professionalism and respect Michelle demonstrated for this patient while ensuring she received outstanding care was that of a far more experienced nurse.
Most recently, Michelle came to the assistance of a brand-new nurse who was struggling with her assignment. Without hesitation, Michelle jumped in and cared for her colleague's patient who was being discharged so that her colleague could focus on her other patients and the discharge would not be delayed. Michelle is a skilled, hardworking, and caring nurse, and we are so fortunate Michelle has chosen to begin her career as a nurse in Needham.Nominated by James Lawson
Michelle Carrel
Beth Israel Deaconess Hospital - Needham
Stav Enbar is a nurse in our medical-surgical unit at Beth Israel Deaconess - Needham. Stav is very thorough and caring in her practice. Stav gets rave reviews from her patients. One patient recently wrote, "I don't know how to thank you enough for being the best nurse I have ever had (and I have had hundreds over the years). Not one could ever come close to you. Know that you are an angel to me." This patient noted Stav's professionalism, compassion, and caring manner.
Stav worked with another patient to help him stop smoking. He asked Stav to dispose of his cigarettes and to help him start his journey to give up smoking. Stav worked with him while he was in the hospital, and he called Stav back 90 days post-discharge to let her know that he hadn't smoked in those 90 days. He was so appreciative of her support in jump-starting his work to stop smoking. On a busy medical-surgical unit, it is often difficult to do the "extras" for patients, but Stav always tries to do whatever she can to help her patients meet their care goals. She clearly makes a difference!
Nominated by Heidi Alpert
Stav Enbar
Beth Israel Deaconess Hospital - Needham
Tess is a phenomenal nurse. She works as a radiology nurse at BIDH and is one of the most caring and conscientious nurses I have worked with. She always gives more than 100 percent. In addition to her role in radiology, she is one of our most active peer supporters and provides incredible support to all staff. She brings joy to her colleagues and patients.
Her physician colleagues have stated she is one of the finest nurses they have ever worked with. Several examples depict this. We had an extremely challenging patient and were unable to put oxygen on him, given his developmental delay. The radiologist was ready to say we could not complete the procedure on this patient and recommend transferring him to Boston to do it with anesthesia, which would have been a disservice to this patient. Tess would not give up, and calmly and gently put the oxygen on him after a little sedation was given. In all other scenarios, we would have said this patient could not be cared for without anesthesia, but as a result of Tess's diligence, skill, and grace, we were able to complete the procedure.
Recently, she also "saved" another nurse who called her about removing a suture. Although she was on her way home, Tess called the radiologist and provided instructions to this nurse. She even offered to turn around and come back to help. The patient was going home that evening and was very bothered by the suture and did not have plans to see anyone to remove it, so Tess coming to the rescue immensely benefited this patient. Tess is always willing to get involved in any patient care challenges to provide support and to share her expertise. She is all about patient safety and goes the extra mile to ensure patients are prepared and appropriate for procedural sedation. Tess is truly an incredible individual and nurse. She is a jack-of-all-trades and is definitely the nurse you would want caring for you if the need were to arise.
Nominated by Heidi Alpert
Tess Gilbert
Beth Israel Deaconess Hospital - Needham
Irma Kume
Irma Kume is an extraordinary clinical nurse in the medical-surgical unit at Beth Israel Deaconess Hospital - Needham. Having worked in Albania as a primary care physician, Irma understands the medical needs of her patients far beyond her expected level of practice, which facilitates her ability to deliver collaborative care. Irma's background and clinical expertise have earned her our medical staff's unwavering trust and respect. Irma is an outstanding leader and teacher. With so many nurses beginning their careers in medical-surgical, Irma always has an orientee by her side while simultaneously functioning in the role of charge nurse and ensuring that her unit is running smoothly.
Irma always helps and supports her colleagues, and they adore her. Irma is the first person who offers to help when you approach her unit, and she pursues every issue to a resolution. Irma's clinical expertise is matched only by her kindness and compassion. For example, there's the time that Irma's patient had a difficult night in the hospital, and she went out of her way to facilitate a private room for them; the anxious patient that Irma just sat and held until they were finally able to relax; and our kitchen employee who Irma learned was having a birthday and bought a special Starbucks drink for. It seems that hugs are always being exchanged between Irma and her patients and family members, and there is a story behind each embrace.
Irma was a recent recipient of the prestigious international DAISY Award, which recognizes the skillful and compassionate care provided by nurses. Irma was nominated for this award by one of her patients, who chose to come to the hospital to present the award to Irma amongst leadership and her colleagues. Irma Kume is truly a special nurse, and we are so fortunate that she has chosen to work as a clinical nurse in the medical-surgical unit in Needham.
Nominated by Amy Krushell
Irma Kume
Beth Israel Deaconess Hospital - Needham
Luanne Piatelli has worked as a clinical nurse in the medical-surgical unit at Beth Israel Deaconess Hospital - Needham for many years. When COVID-19 peaked and hospitals were in crisis, Luanne was in Needham delivering compassionate care to patients and supporting and guiding her less experienced colleagues. With the current labor challenges, we are so fortunate that Luanne readily picks up countless extra night shifts.
With so many seasoned nurses having transitioned to critical care and specialty areas, Luanne has remained in medical-surgical, caring for patients and serving as a resource to newer nurses, as they gain skill and confidence in their roles. Luanne precepts so many nurses on the night shift. During our meetings with new staff, Luanne is mentioned all the time as a source of guidance and support for them.
Luanne is a wonderful caregiver. She will go to any length to ensure that her patients have an outstanding hospital experience, and patients are so grateful for her kindness and expertise. Luanne cares for and about her colleagues as well — she bakes for them, corrals them to plan for Nurses Week bake-offs, and lends them an ear when they need it. Luanne’s knowledge and commitment to our hospital is unparalleled. We are so fortunate that Luanne Piatelli continues to practice as a medical-surgical nurse at Beth Israel Deaconess Hospital - Needham.
Nominated by Amy Krushell
Luanne Piatelli
Beth Israel Deaconess Hospital - Needham
Beth Israel Deaconess Hospital - Plymouth
Mary O'Brien is the nurse we all aspire to be. She is smart, a ferocious patient advocate, has amazing assessment skills, and is a tireless teacher of those coming up. Though she has retired, she continues to work many hours every week. Mary is a patient and excellent teacher. She never hesitates to volunteer to orient a nurse new to her department. She knows her patients well and is in frequent contact with PCP staff to ensure continuity and excellence in care. Mary is the epitome of what a nurse should be.Nominated by Donna Roche
Mary O'Brien
Beth Israel Deaconess Hospital - Plymouth
Beth Israel Deaconess Medical Center
Sam was our primary nurse through our twin girls’ nine-week NICU stay. The NICU is a hard and dehumanizing place — filled with wires and tubes and lacking many of the normal newborn experiences. Sam humanized our girls and cared for our well-being throughout the process. For the girls, he continuously demonstrated care by spending extra time holding them when they wanted to be held and making them crafts to commemorate their milestones that we will cherish for a lifetime. Every day we arrived with Sam on shift, he had tidied up their room, made a craft commemorating a new weight or age milestone, or had written out their health plans for us to ensure clear communication. We always felt our girls were in good hands when Sam was on and breathed a sigh of relief when he was with them at night. By the time the girls left the NICU, the crafts Sam made them celebrating their weight milestones, their month-to-month birthdays, and holidays were enough to fill their newborn baby memory box.
In the NICU, the parents are often overlooked extensions of the patient, but not with Sam. Sam reliably and gently checked in with us about how we were coping and what could be done better. He made sure to involve us in their care whenever possible, and when we called in to check in on the girls, he always let us know what outfits they were in and what their mood was like, little nonmedical touches that we cared about. On hard days, he was our voice, and paired us with resources whenever possible. But more importantly, Sam provided a listening ear on days when everything felt like too much.
I am a physician myself. I have seen and witnessed firsthand the daily grind of the healthcare system — the long hours, poor collaboration amongst care teams, unnecessary chatting and paperwork — that can burn out and harden even the most caring and thoughtful healthcare workers. This makes Sam’s above-and-beyond care all that more remarkable. The little touches to make our girls (and us parents) feel like humans made all the difference in the world and were critical to our family’s survival over 66 days. For his commitment and care for his patients, he is an excellent candidate for this recognition.
Nominated by Katie Rizzolo
Samuel Grizzle
Beth Israel Deaconess Medical Center
Samuel Grizzle
How do you begin to thank someone for saving your child’s life? I’m not sure we’ll ever know how to do so properly. Laurie became family to us while we were navigating our 110-day NICU stay. She entered our lives on the worst day and stayed by our family’s side until we experienced the best day: going home as a family.
Not only is she incredibly gifted as a nurse, but she offered our family kindness and support when we needed it most. We would count down the days until Laurie’s next shift because we always knew it would be a good day when she was there. To have an incredibly skilled nurse love your child in such a way through one of your family’s most vulnerable moments is invaluable. Laurie, we thank the world for you every single day.Nominated by Sarah Adams
Laurie Knight
Beth Israel Deaconess Medical Center
Nurse Emily Leonard was a consistent shining light during my treatments for AML [Acute Myeloid Leukemia]. I am now blessed to be in remission. She took special care when administering her duties, down to the cute smiley face she would sketch on my port bandage. 1,000 salutes to her.Nominated by Jon Damian
Emily Leonard
Beth Israel Deaconess Medical Center
Some healthcare workers may consider it just a job, but I am telling you that Elizabeth goes above that. I have seen several doctors and nurses in the past year, and they offer excellent advice. But by comparison, all things considered, Elizabeth is simply the best, and she should be proud. Her responses are quick and thorough. What sets Elizabeth apart is not just her competence but her remarkable ability to swiftly address questions and solve problems.
Elizabeth exhibits a genuine concern for her patients. Her caring approach goes beyond the routine tasks of a nurse, creating a compassionate environment. Elizabeth's commitment to the well-being of her patients raises the bar for the level of care in the field, making her not just a nurse but an invaluable asset to the healthcare community.Nominated by Ed Winters
Elizabeth MacNeil
Beth Israel Deaconess Medical Center
Since Dec. 8, 2023, I have spent five weeks hospitalized on the seventh floor of Beth Israel’s Fleburg wing. My husband and I have been consistently impressed by the excellent level of care that I received.
Although it seems unfair to single out one person among such a dedicated staff, I feel the need to acknowledge one particular nurse. Delaney O’Brien went above and beyond each time she was assigned to me. She always displayed her medical knowledge as she kept me informed about all procedures, treatments, and medications. She gently prodded me to do things I thought were too difficult, and her encouragement made a difference. Delaney’s bright, cheerful manner lifted my spirits each day she worked with me.
I returned to Beth Israel to begin nine days of immunotherapy. Delaney welcomed me with a hug. When I arrived in my room, I saw Delaney had already written a welcome-back message on the whiteboard. She also gifted me slippers and a fleece blanket. Such caring clearly goes way beyond the norm.Nominated by Joan Bidgood
Delaney O’Brien
Beth Israel Deaconess Medical Center
Isabelle came into our lives at one of the darkest periods; our daughter was born at 25 weeks and was fighting for her life in the NICU. Isabelle immediately became one of the nurses we clung to. She was so calm and knowledgeable that, as parents, it always put us at ease knowing our daughter was in such good hands. When Isabelle would work overnight shifts, she would spend time rocking and reading to our daughter. When you cannot be there to give your child love, it means more than you can ever imagine to have such an incredible nurse offering them love and comfort. There will never be words to express our sheer gratitude to Isabelle!Nominated by Sarah Adams
Isabelle Quarrier
Beth Israel Deaconess Medical Center
I am a senior anesthesia resident who has worked closely with Dom in our Trauma ICU and Surgical ICU. He is kind, funny, easygoing, and, most importantly, clinically excellent. He always gets the sickest patients and does a phenomenal job in their care.
I have seen him effortlessly balance 10 or more drips and medications, a renal dialysis machine, and giving blood products and fluids, all while working closely with the physician team. He always has great ideas and is not afraid to advocate on a patient's behalf. His bedside manner is exemplary.
His coworkers like him because even amid some times of chaos and despair, Dom is able to lighten the mood. He is an excellent nurse, and I hope he continues to stay at BIDMC.Nominated by Patrick Lau
Dominic Vito
Beth Israel Deaconess Medical Center
Maureen is an RN case manager who works with the high-risk Medicare population at Beth Israel Deaconess Medical Center. Maureen's role involves collaborating with interdisciplinary teams of inpatient RNs, occupational therapists, physical therapists, PCPs, and hospitalists to help patients successfully transition home after an admission.
Maureen takes her job to heart and treats every case as if it were her family member. Maureen's outreach after discharge is instrumental in helping patients understand and organize their medications, identify their red flags, and ensure a follow-up appointment is scheduled with their PCP. Maureen puts 110 percent effort into her work and often works late into the evenings. She then turns around and signs back on at 6:30 a.m. to ensure that her patients have exactly what they need to help prevent readmission.
Maureen's advocacy has made so much possible for elderly patients who have little to no support at home. It's not only the extra in-home services, such as house cleaners, shoppers, meals, personal aides, medical equipment, and rides Maureen arranges that make a difference but the true compassionate care she provides. It is the great joy that Maureen takes in caring for her patients and getting to know them. She is often the only bright light a lonely, elderly patient has during their day. Maureen follows her patients for 30 days post-discharge. I know many of her patients have cried when she has discharged them because she was so kind to them.
This type of nursing is what makes Maureen so extraordinary and appreciated by all who work with her and those who receive her exemplary nursing care!Nominated by Donna White
Maureen Watchmaker
Beth Israel Deaconess Medical Center
Melanie Somerville
Melanie (she always referred to herself as Mel) was one of two nurses charged with overseeing my care post-open-heart surgery for a failed mitral valve. Close to the time of my surgery, my wife, her sisters, and my adult son all came down with COVID-19. I somehow avoided getting it but had no family able to be present for the surgery or post-operatively (the hospital policy forbade them to visit).
Enter cardiac intensive care nurse Melanie. She was so competent, compassionate, upbeat, friendly, and attentive to me that she was able to relieve my anxiety about how I was doing after the surgery. To me, open heart surgery is a very serious thing, and I was afraid for my life. What Melanie did was so above and beyond; she brought tears to my eyes and smiles to my face. She was aware that no family members could come to visit me, so she spent extra time just conversing with me, making me laugh and, in essence, becoming a friend that I really needed at the time. This was in addition to her performing all the medical tasks that needed to be done (vital signs, bed adjustments, IVs, etc.). I will never forget her smile, work ethic, and quick wit.
Her skills were, in my mind, equal to the surgical team that fixed my heart. I am doing very well today because of her and the entire team at Beth Israel. As a former teacher and social worker here in Massachusetts, I thank them all from the bottom of my now-healed heart. Love you, Mel!Nominated by Edward Beecher
Melanie Somerville
Beth Israel Deaconess Medical Center
Beth Israel Lahey Health Behavioral Services
Nurse John is the most compassionate and caring faculty member I have ever come across in my years of experience. He is always ready and available to help when needed, 24/7. He inspires everyone else to be better at what they do, too. My day is automatically better when he comes in. He remains sensitive and considerate when helping others, regardless of language barriers or cultural differences. He is a role model for many. Thank you, nurse John!Nominated by Yankelina Duran
John Carnemolla
Beth Israel Lahey Health Behavioral Services
Beth Israel Lahey Health Primary Care
June is the most caring and compassionate nurse I’ve ever worked with in over 30 years of clinical practice. She is empathic, responsible, organized, thorough, and thoughtful.
June embodied compassion and integrity as she triaged, treated, and listened to her patients who were fearful and struggling with the pandemic. When we started seeing patients in person again, many asked if they could meet her in person just to say thank you and to see her face after speaking to her on the phone. She is the heart and soul of our practice as we try to take the world in for repairs one at a time.Nominated by Dan McCullough
June Figurido
Beth Israel Lahey Health Primary Care
Joslin Diabetes Center
I am the CMO at the Joslin Diabetes Center in Boston. Joyce Keady has helped Joslin's Pediatric Care team navigate the COVID-19 pandemic and the transition to our new normal, and she has played an instrumental part in preparing our workforce for the most significant changes in the last 30 years. She is absolutely committed to both her patients (who adore her) and the pediatric nursing team at Joslin, for whom she serves as nurse manager. She does this year after year with quiet humility and grace. I can think of no one more deserving than Joyce Keady for this great honor.Nominated by Sanjeev Mehta
Joyce Keady
Joslin Diabetes Center
Joyce Keady
Kerry advocates for patients every day at our clinic. Working in clinical research and patient-facing care, Kerry arrives daily with a smile, reciprocated by the patients and staff lucky enough to work with her.
Her strong knowledge of diabetes covers all facets of Type 1 and Type 2 diabetes, but she is especially successful in training and assisting patients in insulin pump therapy. From educating patients about different pump options to submitting prior authorizations and adjusting insulin regimens, Kerry's unbridled enthusiasm has made patients excited to learn more about diabetes each and every day.Nominated by Ted Carbone
Kerry Milaszewski
Joslin Diabetes Center
Katherine Nelson embodies compassionate care, clinical expertise, and unwavering advocacy at the Joslin Diabetes Center. As a dedicated diabetes educator, she consistently demonstrates a profound commitment to enhancing the lives of her patients through her innovative approaches and thoughtful demeanor.
Katherine's compassionate nature shines through in every interaction she has with her patients. Whether she's explaining complex treatment regimens or simply lending a listening ear, her empathy and genuine concern for their well-being are palpable. Katherine's ability to connect with patients personally fosters trust and creates a supportive environment where individuals feel empowered to manage their condition effectively.
Beyond her compassion, Katherine's clinical competency is unparalleled. With a deep understanding of diabetes management principles, she navigates the intricacies of the disease with confidence and precision. Her creative approach to problem-solving allows her to tailor treatment plans that are not only effective but also adaptable to each patient's unique needs and circumstances. Katherine's innovative strategies empower her patients to take control of their health and navigate the challenges of diabetes with resilience and confidence.
Katherine exemplifies the qualities of a true healthcare leader: compassionate, creative, and thoughtful. Through her unwavering dedication to her patients, she embodies the values of the Joslin Diabetes Center and serves as an inspiration to her colleagues and the community at large. Katherine's contributions to diabetes care are immeasurable, and she truly deserves recognition for her outstanding achievements.Nominated by Ashley Pickering Brown
Katherine Nelson
Joslin Diabetes Center
Lahey Hospital & Medical Center
Chrissy is the nurse you want. She will pursue every avenue until she finds the best plan of care for your specific wishes. And she’ll be by your side, supporting you and your family, constantly reappraising and modifying the plan as needed. She is highly intelligent and able to think clearly while juggling multiple issues simultaneously. Although Chrissy does not suffer fools, she has a beautiful compassionate soul. Chrissy is tops.Nominated by Nancy Todd
Chrissy Ackroyd
Lahey Hospital & Medical Center
Kelly has been a dedicated Lahey nurse for over 20 years and has spent the last 13 years working in the Medical Intensive Care Unit. It takes a special person to care for this acutely ill population, where there are often more bad days than good ones. Kelly is a leader and role model to all of her colleagues. She comes to work every day not knowing just how much the rest of us look forward to working a 12-hour shift by her side. I love Kelly, and she deserves recognition for being a fantastic nurse.Nominated by Stephanie Wilson
Kelly Gallagher
Lahey Hospital & Medical Center
Aracely Hardcastle, a transplant nurse, takes care of our live donor patients in the operating room. She is responsible for ensuring we have everything we need to do both cases that go simultaneously. She is present for all living donor cases. She goes out to meet both patients. She is compassionate, caring, and attentive to their needs. She answers all their questions with her loving patience.
Her skill and knowledge in the operating room is unrivaled. We absolutely could not do these cases without her expertise in live donor procedures and protocol. Thanks to her guidance in the OR, we are one of the most prestigious live donor programs in the country.Nominated by J.Pilar Cardona
Aracely Hardcastle
Lahey Hospital & Medical Center
Sylvia has been a friend and colleague for many years. I am nominating her not only for her unwavering care, professionalism, and dedication to her job but also for her strength and tenacity for survival. Sylvia was diagnosed with stage 4 colon cancer with metastases to the liver. By the time it was found, her prognosis was incredibly grim. She immediately started treatment and was told that she would only have a few years at best to live. She was immediately determined to have decades, not years.
She has chemotherapy every other week, and for 21 months, she never once missed a day of work. After doing an incredible amount of research on her own, she found a doctor who could give her the possibility of having decades. She is currently undergoing a liver transplant, and after she recovers, she plans to advocate for all patients with colon cancer and prove that it is possible to have hope. She has plans to work at a provider level to educate and advocate for people with her diagnosis.Nominated by Bethany Anderson
Sylvia McEwen
Lahey Hospital & Medical Center
Haley exemplifies genuine compassion in nursing. She was my nurse at the Oncology Center at Lahey Medical Center in Peabody, Mass., during my treatment for breast cancer. I was a young cancer patient, and she made every effort to connect with me and to help me forget about the reason I was there. She took a genuine interest in my kids and family and remembered things about me when I came in each week. She took amazing care of me when I was at the most critical point in my cancer treatment. She made my trips to the infusion center manageable during a very difficult and devastating time in my life.
There were times I wasn’t able to get chemotherapy treatment because my blood counts were low, and she always delivered the news with compassion and kindness. She was always open with her communication and advocated my needs and concerns to the oncologist when I was unsure. Haley gave me the absolute best care when I was in the worst position possible. She gained my trust and made me feel better on some of the worst days of my life. I can’t thank her enough for getting me through those days. Haley is the ultimate, best nurse, and I am thankful for her every day.Nominated by Kristen LeBlanc
Haley Philbrook
Lahey Hospital & Medical Center
Haley Philbrook
I have worked with Ann for 10 years. She truly embodies what a nurse should be. She treats every patient with kindness and compassion. She has a wealth of knowledge from decades of experience and communicates this clearly and patiently. Ann consistently stays positive no matter the circumstances. Lahey Clinic is lucky to have her!Nominated by Nancy Murphy
Ann Quinn
Lahey Hospital & Medical Center
Kay's compassion and empathy for her patients and families is a perfect example of why nurses choose this profession. She approaches everyone with kindness, respect, and sensitivity, which shows her patients they are well cared for. I've watched Kay hold hands, offer a shoulder to cry on, pray for and with patients, and allow herself to be vulnerable with them in a safe space. Her actions are touching and heartwarming in their time of need. This world could use a lot more Kay's!Nominated by Laurie B.
Kay Stephen
Lahey Hospital & Medical Center
Mount Auburn Hospital
This nurse reassured me and helped me to come off of anesthesia at a pace that was safe for me. She went above and beyond to ensure I was comfortable, updated, and cared for. I'll never forget being greeted with compassion after a nerve-wracking procedure. It was so scary to wake up alone due to COVID-19 risks, and she made it a lot easier.Nominated by Ashlee Rollins
Margaret Daly
Mount Auburn Hospital
Erin is an extremely conscientious and compassionate labor and delivery nurse. She validates her patients’ identities and cultural backgrounds. Erin is a strong advocate for her patients, always thoroughly explaining procedures of care and never being afraid to speak up to other medical professionals when a patient has decided they do not want to pursue a course of action. She goes to the hospital every shift with a smile on her face, ready to help her patients navigate one of the most intimate, private, and fragile moments of their lives.Nominated by Paul M.
Erin Ferraro
Mount Auburn Hospital
Shirley provided excellent care when I visited the Quimby Center for Geriatric Care. I had been sick with an upper respiratory infection, including asthma, coughing, and feeling terrible for two weeks. She prescribed the correct medications and was kind and supportive about my condition. I called her later that night with more extreme wheezing, and we updated my treatment plan. I was then able to sleep and am improving today.Nominated by Anna Whitcomb
Shirley Gillies
Mount Auburn Hospital
New England Baptist Hospital
New England Baptist Hospital (NEBH) achieved its second consecutive designation as a Magnet Hospital for Nursing Excellence from the American Nurses Credentialing Center (ANCC). In its review, the ANCC lauded NEBH in 16 areas of excellence, including nursing leadership, quality outcomes, care coordination, safety, and patient satisfaction.
The efforts to achieve Magnet designation for NEBH were led by Tricia Ide, magnet program director, with component writers Lauren Babchuck, clinical educator; Andrea Machado, clinical leader; Ed Burch, director of education; and Joanne Petrillo, clinical nurse. This team worked diligently to capture the significant structures, processes, outcomes, and culture of NEBH.
Magnet provides a framework for the professional practice of nursing, including nursing research, professional development, and achieving quality and clinical patient outcomes. Through this framework, the ANCC evaluates Magnet applicants across a number of components and dimensions to gauge an organization’s nursing excellence. The foundation of this model is comprised of various essential elements for delivering superior patient care. These include the quality of nursing leadership, communication, coordination, and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.
Following a rigorous application process and document submission, as well as a three-day site visit by Magnet-certified nurse appraisers, the Commission on Magnet unanimously voted to re-designate NEBH as a Magnet hospital.
While nurses, physicians, and staff at all levels were involved, the NEBH Magnet team provided exceptional organization, communication, dedication, and commitment in writing and conveying the outstanding achievements and contributions nurses make on behalf of their patients. The Magnet designation bestowed to NEBH reflects our strong collaboration, collegiality, teamwork, and culture that supports this work. Thank you, Tricia, Lauren, Andrea, Ed, and Joanne, for the sweet repeat!Nominated by Mary Sullivan Smith
Lauren Babchuck, Ed Burch, Tricia Ide, Andrea Machado, Joanne Petrillo
New England Baptist Hospital
I had the extreme fortune of having Mary Liz as my preoperative nurse for knee replacement surgery. Mary Liz went out of her way to ensure all the i's were dotted and the t's were crossed in preparation for surgery. She was kind, compassionate, and calming as I prepared to undergo the surgeries. She answered all my questions and made sure I understood everything that was about to happen and that I was comfortable as I waited for surgery. Mary Liz made the process less intense and helped me feel really ready for the surgeries. It is truly my pleasure to nominate this compassionate caregiver for Salute to Nurses.Nominated by Mike Pankievich
Mary Liz Belmonte-Segall
New England Baptist Hospital
Nurses are advocates, teachers, leaders, scientists, caregivers, collaborators, comforters, and innovators. It takes a special person to be able to successfully synthesize these attributes. Quality performance manager Laura Morgan is such a person. Laura is an expert in orthopedic nursing and has a strong clinical background as a nurse at New England Baptist Hospital (NEBH). After spending years at the bedside, Laura transitioned to the Quality and Patient Safety Department at NEBH.
NEBH is a nationally recognized orthopedic specialty teaching hospital, part of the Beth Israel Lahey Health (BILH) system. NEBH is the musculoskeletal (MSK) specialty center of excellence for the entity. A strategic goal of the system was to leverage the expertise of the NEBH brand by extending the care protocols for total joint replacement (TJR) to other BILH system entities that provided MSK care and services to certain geographies north and south of Boston.
The clinical affiliation initiative capitalized on the nursing practice of orthopedic patients in key areas: patient optimization, staff and patient education, and perioperative and postoperative nursing care. The clinical affiliation program is a nurse-led initiative highlighting the practice of orthopedic nursing, from optimizing patients preoperatively to intraoperative care protocols to postoperative care protocols focused on mobility, pain, and wound care with patient and care partner education implemented throughout.
Laura leads the review, refinement, and further development of TJR nursing care protocols to ensure that NEBH delivers the best product to patients and the BILH system hospitals and ensures NEBH brand integrity. The development of program protocols and standardized checklists that highlight nursing practice as well as orthopedic surgical practices was a product of this work. Laura’s expertise and knowledge, coupled with her professionalism and collaborative nature, ensure the success of this program and the care of MSK patients in New England.Nominated by Tricia Ide
Laura Morgan
New England Baptist Hospital
Tara Mounsey is an expert orthopedic nurse practitioner at New England Baptist Hospital (NEBH). She excels in her commitment, advocacy, clinical expertise, and compassion. Dedicating over 20 years to patients, her presence through her multiple roles as the medical coordinator for the Boston Celtics and the clinical director for the Orthopedic Specialty Practice (OSP) clinic at NEBH is unparalleled.
Tara collaborates with Celtics team physicians, athletic trainers, and coaching staff to orchestrate the care of the players and staff. This is a critical role perfectly aligned with her own athletic skills and knowledge. She brings an understanding of what it takes to play at the elite level, as Tara was a two-time Olympian with the U.S. women's hockey team, winning gold and silver medals. Through her role at NEBH, she is able to harmonize her passion for advocating for optimal health and respect for these athletes and their prowess, being quoted as saying, "I love having a career in medicine and continue to be in contact with expert athletes."
Tara credits sustaining several knee injuries for giving her a unique position to assist and teach patients. "When patients know my history, they know that I have been successful in setting and achieving goals, and I help them do the same. I think that instills their confidence in me, that I can guide them through this process."
Tara manages the clinical operations of the OSP, coordinating administrative and regulatory matters and collaborating with referring practices. Triaging referrals and the evaluation, diagnosis, and treatment of orthopedic conditions, Tara collaborates with physicians to develop the best plan of care. Tara is the consummate professional, lending her expertise, empathy, and dedication to surgeons, interprofessional team members, patients, and players and staff of the Celtics; she is an asset to NEBH.Nominated by Tricia Ide
Tara Mounsey
New England Baptist Hospital
Winchester Hospital
Donnie Barker has been a staff nurse at Winchester Hospital for over 20 years. He is a tremendous support to the organization and always practices compassion in his interactions with patients.
Donnie is a leader in his profession, ensuring patients are treated with dignity and respect. Often, he will be transitioning his patients to hospice, and he always respects patients' and their families' wishes. Donnie is dedicated to the organization's team, staff, and leaders. He supports the onboarding of case managers within the department and is always the person you can count on. Donnie's dedication and professionalism make him top-notch, and he is highly respected by all.Nominated by Mary Tuminelli
Donald Barker
Winchester Hospital
Delaney's compassion for our patients is evident in her routine work. Her competency and clinical astuteness afford our patients the best opportunity for the best possible outcomes. Her collaborative nature and ability to effectively advocate in the best interest of our patients make her worthy of special recognition.Nominated by Karen Keaney
Delaney McDaniel
Winchester Hospital
I have worked with Victoria over the last four years in the Case Management Department at Winchester Hospital. I cannot say enough about how patient-oriented and compassionate she is in dealing with all the patients she encounters.
Victoria deals with difficult cases and always supports our vulnerable patient populations. She works with families who face challenging situations and supports efforts to find short- and long-term resources for them. Victoria’s collaboration and clinical expertise help successfully support and transition patients to the next level of care.
Victoria deals with all patients as if she were caring for one of her loved ones. Her goal is to provide the right level of care in a compassionate and caring way while making sure the family is involved in the decision-making process. She is a tremendous support to the case management team and emergency room providers. I am so glad to have her directly reporting to me, and it is a pleasure having her on my team.Nominated by Mary Tuminelli
Victoria Sullivan
Winchester Hospital
Justin C. Griffin BSN, RNWinchester Hospital
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Working at Beth Israel Lahey Health is an investment in yourself. Our vast network of hospitals, clinical settings and academic medical centers puts you close to some of the world’s most advanced medical practices, allowing you to work alongside nationally recognized health practitioners. We also offer a comprehensive rewards and benefits package to help you develop along your career path.
Visit our careers page to explore opportunities at Beth Israel Lahey Health.
Read what patients and their loved ones wrote about Beth Israel Lahey Health nurses
Anna Jaques Hospital
Lisa has been in various nursing roles serving the local community of Newburyport, but for the last 22 years, she has dedicated her career to the cardiology department of Anna Jaques Hospital. Lisa’s nursing expertise puts everyone in our department at ease, from the doctors to the technologists. Her quick wit and charm bring the patients comfort during what can be a very stressful time. Lisa is hardworking and dedicated to providing the safest care for her patients. We are so lucky to have her at Anna Jaques Hospital.
Nominated by Ashley Keighley
Lisa Devenish
Anna Jaques Hospital
Kelsey was our angel. We had a difficult labor and complications with a C-section. I was lucky to have Kelsey as my nurse throughout the entire daytime labor. She assisted with the C-section (she was so boss — she ran the show, keeping everything organized and in line) and helped with my recovery from a trying delivery. She helped guide me with compassion and strength and made me comfortable to just let everything go. She also gave me insight into being a mom and a human, which was amazing. This nurse will forever be in my family’s life; we talk about her often.Nominated by Kelly McNutt
Kelsey Puopolo
Anna Jaques Hospital
Heidi is a special nurse. Every patient is like one of her family members, and she treats them as such. Her 8- to 12-hour shifts are all about kindly and thoroughly fulfilling her patients' needs. I have never seen her angry in the five years I have worked with her. She is always sweet and loving, and her patients feel that warmth. They feel the benefit of her compassion, as do her coworkers.
Heidi is also an advocate for her patients. If she feels they would benefit from another night in the hospital, she will call the doctor and discuss her reasoning. She does not take the opportunity to sit down at the nurses' station very often; she is too busy caring for her patients, no matter what their needs may be. She is a patient's dream and an excellent employee and friend.Nominated by Suzi Cashman
Heidi Tyrrell
Anna Jaques Hospital
Beth Israel Deaconess Hospital - Milton
Barbara Pinchera is a nurse practitioner for Employee Health Services at Beth Israel Deaconess Hospital (BIDH) - Milton and BIDH - Needham. She has the very important job of caring for the nurses and other staff who provide care for our patients. She is the primary provider who sees our injured staff members.
She handles each case with kindness and caring, and follows up with staff members until she can clear them back to their role. She often works to find new and innovative ways to meet their needs and always advocates for them as individuals. She's also helping to lead the charge to find ways to get one step ahead by preventing injuries before they happen, working to make the hospital safer for patients and staff alike. We are so lucky to have her.Nominated by James Lawson
Barbara Pinchera
Beth Israel Deaconess Hospital - Milton
Beth Israel Deaconess Hospital - Needham
Laura is one of our new graduate nurses who works in the medical-surgical unit at Beth Israel Deaconess Hospital – Needham.
Laura made a special connection with an elderly gentleman she cared for in our medical-surgical unit the day before his planned discharge. While caring for him, she learned that his shoes were missing. He didn't have any family or a ride home, so he planned to take an Uber. Laura saw that it was going to be a rainy day and was concerned about sending him home with only socks, which would become soggy. She was disturbed by the thought of this and called the emergency department and other departments to see if any shoes were found that could be his or if any were available for this patient. She had no luck finding any.
She worried all day, and although she was just finishing a long 12-hour shift and was exhausted, she drove to Target to buy him some slippers and returned to the hospital to drop them off. She didn't tell anyone about this amazing act of kindness. I only learned about it because we were discussing patient situations in which our new graduates felt they made a difference in our nurse residency program, and she shared this story. Laura showed so much compassion and empathy in this situation. It truly wowed me to learn how Laura went above and beyond expectations to make such a difference for this patient.Nominated by Heidi Alpert
Laura Biederwolf
Beth Israel Deaconess Hospital - Needham
Michelle Carrel began working as a clinical nurse in the medical-surgical unit at Beth Israel Deaconess Hospital - Needham two months ago. She is exceptionally hardworking, caring, and always willing to lend a hand to her colleagues. For example, just after completing orientation, Michele cared for a patient with needs that would have presented a challenge even for a nurse with far more experience than Michelle. After receiving care from Michelle, the patient commented on how kind Michelle was and said that no other nurse had been so attentive to her needs and cared for her the way Michelle had.
Shortly after that, Michelle cared for a patient with cognitive issues. With Michelle's outstanding assessment skills, she recognized that the patient had immediate safety issues. Michelle arranged for the patient to be observed one-on-one while she facilitated a transfer to an environment with appropriate monitoring and equipment to maintain her safety. The professionalism and respect Michelle demonstrated for this patient while ensuring she received outstanding care was that of a far more experienced nurse.
Most recently, Michelle came to the assistance of a brand-new nurse who was struggling with her assignment. Without hesitation, Michelle jumped in and cared for her colleague's patient who was being discharged so that her colleague could focus on her other patients and the discharge would not be delayed. Michelle is a skilled, hardworking, and caring nurse, and we are so fortunate Michelle has chosen to begin her career as a nurse in Needham.Nominated by James Lawson
Michelle Carrel
Beth Israel Deaconess Hospital - Needham
Stav Enbar is a nurse in our medical-surgical unit at Beth Israel Deaconess - Needham. Stav is very thorough and caring in her practice. Stav gets rave reviews from her patients. One patient recently wrote, "I don't know how to thank you enough for being the best nurse I have ever had (and I have had hundreds over the years). Not one could ever come close to you. Know that you are an angel to me." This patient noted Stav's professionalism, compassion, and caring manner.
Stav worked with another patient to help him stop smoking. He asked Stav to dispose of his cigarettes and to help him start his journey to give up smoking. Stav worked with him while he was in the hospital, and he called Stav back 90 days post-discharge to let her know that he hadn't smoked in those 90 days. He was so appreciative of her support in jump-starting his work to stop smoking. On a busy medical-surgical unit, it is often difficult to do the "extras" for patients, but Stav always tries to do whatever she can to help her patients meet their care goals. She clearly makes a difference!
Nominated by Heidi Alpert
Stav Enbar
Beth Israel Deaconess Hospital - Needham
Tess is a phenomenal nurse. She works as a radiology nurse at BIDH and is one of the most caring and conscientious nurses I have worked with. She always gives more than 100 percent. In addition to her role in radiology, she is one of our most active peer supporters and provides incredible support to all staff. She brings joy to her colleagues and patients.
Her physician colleagues have stated she is one of the finest nurses they have ever worked with. Several examples depict this. We had an extremely challenging patient and were unable to put oxygen on him, given his developmental delay. The radiologist was ready to say we could not complete the procedure on this patient and recommend transferring him to Boston to do it with anesthesia, which would have been a disservice to this patient. Tess would not give up, and calmly and gently put the oxygen on him after a little sedation was given. In all other scenarios, we would have said this patient could not be cared for without anesthesia, but as a result of Tess's diligence, skill, and grace, we were able to complete the procedure.
Recently, she also "saved" another nurse who called her about removing a suture. Although she was on her way home, Tess called the radiologist and provided instructions to this nurse. She even offered to turn around and come back to help. The patient was going home that evening and was very bothered by the suture and did not have plans to see anyone to remove it, so Tess coming to the rescue immensely benefited this patient. Tess is always willing to get involved in any patient care challenges to provide support and to share her expertise. She is all about patient safety and goes the extra mile to ensure patients are prepared and appropriate for procedural sedation. Tess is truly an incredible individual and nurse. She is a jack-of-all-trades and is definitely the nurse you would want caring for you if the need were to arise.
Nominated by Heidi Alpert
Tess Gilbert
Beth Israel Deaconess Hospital - Needham
Irma Kume
Irma Kume is an extraordinary clinical nurse in the medical-surgical unit at Beth Israel Deaconess Hospital - Needham. Having worked in Albania as a primary care physician, Irma understands the medical needs of her patients far beyond her expected level of practice, which facilitates her ability to deliver collaborative care. Irma's background and clinical expertise have earned her our medical staff's unwavering trust and respect. Irma is an outstanding leader and teacher. With so many nurses beginning their careers in medical-surgical, Irma always has an orientee by her side while simultaneously functioning in the role of charge nurse and ensuring that her unit is running smoothly.
Irma always helps and supports her colleagues, and they adore her. Irma is the first person who offers to help when you approach her unit, and she pursues every issue to a resolution. Irma's clinical expertise is matched only by her kindness and compassion. For example, there's the time that Irma's patient had a difficult night in the hospital, and she went out of her way to facilitate a private room for them; the anxious patient that Irma just sat and held until they were finally able to relax; and our kitchen employee who Irma learned was having a birthday and bought a special Starbucks drink for. It seems that hugs are always being exchanged between Irma and her patients and family members, and there is a story behind each embrace.
Irma was a recent recipient of the prestigious international DAISY Award, which recognizes the skillful and compassionate care provided by nurses. Irma was nominated for this award by one of her patients, who chose to come to the hospital to present the award to Irma amongst leadership and her colleagues. Irma Kume is truly a special nurse, and we are so fortunate that she has chosen to work as a clinical nurse in the medical-surgical unit in Needham.
Nominated by Amy Krushell
Irma Kume
Beth Israel Deaconess Hospital - Needham
Luanne Piatelli has worked as a clinical nurse in the medical-surgical unit at Beth Israel Deaconess Hospital - Needham for many years. When COVID-19 peaked and hospitals were in crisis, Luanne was in Needham delivering compassionate care to patients and supporting and guiding her less experienced colleagues. With the current labor challenges, we are so fortunate that Luanne readily picks up countless extra night shifts.
With so many seasoned nurses having transitioned to critical care and specialty areas, Luanne has remained in medical-surgical, caring for patients and serving as a resource to newer nurses, as they gain skill and confidence in their roles. Luanne precepts so many nurses on the night shift. During our meetings with new staff, Luanne is mentioned all the time as a source of guidance and support for them.
Luanne is a wonderful caregiver. She will go to any length to ensure that her patients have an outstanding hospital experience, and patients are so grateful for her kindness and expertise. Luanne cares for and about her colleagues as well — she bakes for them, corrals them to plan for Nurses Week bake-offs, and lends them an ear when they need it. Luanne’s knowledge and commitment to our hospital is unparalleled. We are so fortunate that Luanne Piatelli continues to practice as a medical-surgical nurse at Beth Israel Deaconess Hospital - Needham.
Nominated by Amy Krushell
Luanne Piatelli
Beth Israel Deaconess Hospital - Needham
Beth Israel Deaconess Hospital - Plymouth
Mary O'Brien is the nurse we all aspire to be. She is smart, a ferocious patient advocate, has amazing assessment skills, and is a tireless teacher of those coming up. Though she has retired, she continues to work many hours every week. Mary is a patient and excellent teacher. She never hesitates to volunteer to orient a nurse new to her department. She knows her patients well and is in frequent contact with PCP staff to ensure continuity and excellence in care. Mary is the epitome of what a nurse should be.Nominated by Donna Roche
Mary O'Brien
Beth Israel Deaconess Hospital - Plymouth
Beth Israel Deaconess Medical Center
Sam was our primary nurse through our twin girls’ nine-week NICU stay. The NICU is a hard and dehumanizing place — filled with wires and tubes and lacking many of the normal newborn experiences. Sam humanized our girls and cared for our well-being throughout the process. For the girls, he continuously demonstrated care by spending extra time holding them when they wanted to be held and making them crafts to commemorate their milestones that we will cherish for a lifetime. Every day we arrived with Sam on shift, he had tidied up their room, made a craft commemorating a new weight or age milestone, or had written out their health plans for us to ensure clear communication. We always felt our girls were in good hands when Sam was on and breathed a sigh of relief when he was with them at night. By the time the girls left the NICU, the crafts Sam made them celebrating their weight milestones, their month-to-month birthdays, and holidays were enough to fill their newborn baby memory box.
In the NICU, the parents are often overlooked extensions of the patient, but not with Sam. Sam reliably and gently checked in with us about how we were coping and what could be done better. He made sure to involve us in their care whenever possible, and when we called in to check in on the girls, he always let us know what outfits they were in and what their mood was like, little nonmedical touches that we cared about. On hard days, he was our voice, and paired us with resources whenever possible. But more importantly, Sam provided a listening ear on days when everything felt like too much.
I am a physician myself. I have seen and witnessed firsthand the daily grind of the healthcare system — the long hours, poor collaboration amongst care teams, unnecessary chatting and paperwork — that can burn out and harden even the most caring and thoughtful healthcare workers. This makes Sam’s above-and-beyond care all that more remarkable. The little touches to make our girls (and us parents) feel like humans made all the difference in the world and were critical to our family’s survival over 66 days. For his commitment and care for his patients, he is an excellent candidate for this recognition.
Nominated by Katie Rizzolo
Samuel Grizzle
Beth Israel Deaconess Medical Center
Samuel Grizzle
How do you begin to thank someone for saving your child’s life? I’m not sure we’ll ever know how to do so properly. Laurie became family to us while we were navigating our 110-day NICU stay. She entered our lives on the worst day and stayed by our family’s side until we experienced the best day: going home as a family.
Not only is she incredibly gifted as a nurse, but she offered our family kindness and support when we needed it most. We would count down the days until Laurie’s next shift because we always knew it would be a good day when she was there. To have an incredibly skilled nurse love your child in such a way through one of your family’s most vulnerable moments is invaluable. Laurie, we thank the world for you every single day.Nominated by Sarah Adams
Laurie Knight
Beth Israel Deaconess Medical Center
Nurse Emily Leonard was a consistent shining light during my treatments for AML [Acute Myeloid Leukemia]. I am now blessed to be in remission. She took special care when administering her duties, down to the cute smiley face she would sketch on my port bandage. 1,000 salutes to her.Nominated by Jon Damian
Emily Leonard
Beth Israel Deaconess Medical Center
Some healthcare workers may consider it just a job, but I am telling you that Elizabeth goes above that. I have seen several doctors and nurses in the past year, and they offer excellent advice. But by comparison, all things considered, Elizabeth is simply the best, and she should be proud. Her responses are quick and thorough. What sets Elizabeth apart is not just her competence but her remarkable ability to swiftly address questions and solve problems.
Elizabeth exhibits a genuine concern for her patients. Her caring approach goes beyond the routine tasks of a nurse, creating a compassionate environment. Elizabeth's commitment to the well-being of her patients raises the bar for the level of care in the field, making her not just a nurse but an invaluable asset to the healthcare community.Nominated by Ed Winters
Elizabeth MacNeil
Beth Israel Deaconess Medical Center
Since Dec. 8, 2023, I have spent five weeks hospitalized on the seventh floor of Beth Israel’s Fleburg wing. My husband and I have been consistently impressed by the excellent level of care that I received.
Although it seems unfair to single out one person among such a dedicated staff, I feel the need to acknowledge one particular nurse. Delaney O’Brien went above and beyond each time she was assigned to me. She always displayed her medical knowledge as she kept me informed about all procedures, treatments, and medications. She gently prodded me to do things I thought were too difficult, and her encouragement made a difference. Delaney’s bright, cheerful manner lifted my spirits each day she worked with me.
I returned to Beth Israel to begin nine days of immunotherapy. Delaney welcomed me with a hug. When I arrived in my room, I saw Delaney had already written a welcome-back message on the whiteboard. She also gifted me slippers and a fleece blanket. Such caring clearly goes way beyond the norm.Nominated by Joan Bidgood
Delaney O’Brien
Beth Israel Deaconess Medical Center
Isabelle came into our lives at one of the darkest periods; our daughter was born at 25 weeks and was fighting for her life in the NICU. Isabelle immediately became one of the nurses we clung to. She was so calm and knowledgeable that, as parents, it always put us at ease knowing our daughter was in such good hands. When Isabelle would work overnight shifts, she would spend time rocking and reading to our daughter. When you cannot be there to give your child love, it means more than you can ever imagine to have such an incredible nurse offering them love and comfort. There will never be words to express our sheer gratitude to Isabelle!Nominated by Sarah Adams
Isabelle Quarrier
Beth Israel Deaconess Medical Center
I am a senior anesthesia resident who has worked closely with Dom in our Trauma ICU and Surgical ICU. He is kind, funny, easygoing, and, most importantly, clinically excellent. He always gets the sickest patients and does a phenomenal job in their care.
I have seen him effortlessly balance 10 or more drips and medications, a renal dialysis machine, and giving blood products and fluids, all while working closely with the physician team. He always has great ideas and is not afraid to advocate on a patient's behalf. His bedside manner is exemplary.
His coworkers like him because even amid some times of chaos and despair, Dom is able to lighten the mood. He is an excellent nurse, and I hope he continues to stay at BIDMC.Nominated by Patrick Lau
Dominic Vito
Beth Israel Deaconess Medical Center
Maureen is an RN case manager who works with the high-risk Medicare population at Beth Israel Deaconess Medical Center. Maureen's role involves collaborating with interdisciplinary teams of inpatient RNs, occupational therapists, physical therapists, PCPs, and hospitalists to help patients successfully transition home after an admission.
Maureen takes her job to heart and treats every case as if it were her family member. Maureen's outreach after discharge is instrumental in helping patients understand and organize their medications, identify their red flags, and ensure a follow-up appointment is scheduled with their PCP. Maureen puts 110 percent effort into her work and often works late into the evenings. She then turns around and signs back on at 6:30 a.m. to ensure that her patients have exactly what they need to help prevent readmission.
Maureen's advocacy has made so much possible for elderly patients who have little to no support at home. It's not only the extra in-home services, such as house cleaners, shoppers, meals, personal aides, medical equipment, and rides Maureen arranges that make a difference but the true compassionate care she provides. It is the great joy that Maureen takes in caring for her patients and getting to know them. She is often the only bright light a lonely, elderly patient has during their day. Maureen follows her patients for 30 days post-discharge. I know many of her patients have cried when she has discharged them because she was so kind to them.
This type of nursing is what makes Maureen so extraordinary and appreciated by all who work with her and those who receive her exemplary nursing care!Nominated by Donna White
Maureen Watchmaker
Beth Israel Deaconess Medical Center
Melanie Somerville
Melanie (she always referred to herself as Mel) was one of two nurses charged with overseeing my care post-open-heart surgery for a failed mitral valve. Close to the time of my surgery, my wife, her sisters, and my adult son all came down with COVID-19. I somehow avoided getting it but had no family able to be present for the surgery or post-operatively (the hospital policy forbade them to visit).
Enter cardiac intensive care nurse Melanie. She was so competent, compassionate, upbeat, friendly, and attentive to me that she was able to relieve my anxiety about how I was doing after the surgery. To me, open heart surgery is a very serious thing, and I was afraid for my life. What Melanie did was so above and beyond; she brought tears to my eyes and smiles to my face. She was aware that no family members could come to visit me, so she spent extra time just conversing with me, making me laugh and, in essence, becoming a friend that I really needed at the time. This was in addition to her performing all the medical tasks that needed to be done (vital signs, bed adjustments, IVs, etc.). I will never forget her smile, work ethic, and quick wit.
Her skills were, in my mind, equal to the surgical team that fixed my heart. I am doing very well today because of her and the entire team at Beth Israel. As a former teacher and social worker here in Massachusetts, I thank them all from the bottom of my now-healed heart. Love you, Mel!Nominated by Edward Beecher
Melanie Somerville
Beth Israel Deaconess Medical Center
Beth Israel Lahey Health Behavioral Services
Nurse John is the most compassionate and caring faculty member I have ever come across in my years of experience. He is always ready and available to help when needed, 24/7. He inspires everyone else to be better at what they do, too. My day is automatically better when he comes in. He remains sensitive and considerate when helping others, regardless of language barriers or cultural differences. He is a role model for many. Thank you, nurse John!Nominated by Yankelina Duran
John Carnemolla
Beth Israel Lahey Health Behavioral Services
Beth Israel Lahey Health Primary Care
June is the most caring and compassionate nurse I’ve ever worked with in over 30 years of clinical practice. She is empathic, responsible, organized, thorough, and thoughtful.
June embodied compassion and integrity as she triaged, treated, and listened to her patients who were fearful and struggling with the pandemic. When we started seeing patients in person again, many asked if they could meet her in person just to say thank you and to see her face after speaking to her on the phone. She is the heart and soul of our practice as we try to take the world in for repairs one at a time.Nominated by Dan McCullough
June Figurido
Beth Israel Lahey Health Primary Care
Joslin Diabetes Center
I am the CMO at the Joslin Diabetes Center in Boston. Joyce Keady has helped Joslin's Pediatric Care team navigate the COVID-19 pandemic and the transition to our new normal, and she has played an instrumental part in preparing our workforce for the most significant changes in the last 30 years. She is absolutely committed to both her patients (who adore her) and the pediatric nursing team at Joslin, for whom she serves as nurse manager. She does this year after year with quiet humility and grace. I can think of no one more deserving than Joyce Keady for this great honor.Nominated by Sanjeev Mehta
Joyce Keady
Joslin Diabetes Center
Joyce Keady
Kerry advocates for patients every day at our clinic. Working in clinical research and patient-facing care, Kerry arrives daily with a smile, reciprocated by the patients and staff lucky enough to work with her.
Her strong knowledge of diabetes covers all facets of Type 1 and Type 2 diabetes, but she is especially successful in training and assisting patients in insulin pump therapy. From educating patients about different pump options to submitting prior authorizations and adjusting insulin regimens, Kerry's unbridled enthusiasm has made patients excited to learn more about diabetes each and every day.Nominated by Ted Carbone
Kerry Milaszewski
Joslin Diabetes Center
Katherine Nelson embodies compassionate care, clinical expertise, and unwavering advocacy at the Joslin Diabetes Center. As a dedicated diabetes educator, she consistently demonstrates a profound commitment to enhancing the lives of her patients through her innovative approaches and thoughtful demeanor.
Katherine's compassionate nature shines through in every interaction she has with her patients. Whether she's explaining complex treatment regimens or simply lending a listening ear, her empathy and genuine concern for their well-being are palpable. Katherine's ability to connect with patients personally fosters trust and creates a supportive environment where individuals feel empowered to manage their condition effectively.
Beyond her compassion, Katherine's clinical competency is unparalleled. With a deep understanding of diabetes management principles, she navigates the intricacies of the disease with confidence and precision. Her creative approach to problem-solving allows her to tailor treatment plans that are not only effective but also adaptable to each patient's unique needs and circumstances. Katherine's innovative strategies empower her patients to take control of their health and navigate the challenges of diabetes with resilience and confidence.
Katherine exemplifies the qualities of a true healthcare leader: compassionate, creative, and thoughtful. Through her unwavering dedication to her patients, she embodies the values of the Joslin Diabetes Center and serves as an inspiration to her colleagues and the community at large. Katherine's contributions to diabetes care are immeasurable, and she truly deserves recognition for her outstanding achievements.Nominated by Ashley Pickering Brown
Katherine Nelson
Joslin Diabetes Center
Lahey Hospital & Medical Center
Chrissy is the nurse you want. She will pursue every avenue until she finds the best plan of care for your specific wishes. And she’ll be by your side, supporting you and your family, constantly reappraising and modifying the plan as needed. She is highly intelligent and able to think clearly while juggling multiple issues simultaneously. Although Chrissy does not suffer fools, she has a beautiful compassionate soul. Chrissy is tops.Nominated by Nancy Todd
Chrissy Ackroyd
Lahey Hospital & Medical Center
Kelly has been a dedicated Lahey nurse for over 20 years and has spent the last 13 years working in the Medical Intensive Care Unit. It takes a special person to care for this acutely ill population, where there are often more bad days than good ones. Kelly is a leader and role model to all of her colleagues. She comes to work every day not knowing just how much the rest of us look forward to working a 12-hour shift by her side. I love Kelly, and she deserves recognition for being a fantastic nurse.Nominated by Stephanie Wilson
Kelly Gallagher
Lahey Hospital & Medical Center
Aracely Hardcastle, a transplant nurse, takes care of our live donor patients in the operating room. She is responsible for ensuring we have everything we need to do both cases that go simultaneously. She is present for all living donor cases. She goes out to meet both patients. She is compassionate, caring, and attentive to their needs. She answers all their questions with her loving patience.
Her skill and knowledge in the operating room is unrivaled. We absolutely could not do these cases without her expertise in live donor procedures and protocol. Thanks to her guidance in the OR, we are one of the most prestigious live donor programs in the country.Nominated by J.Pilar Cardona
Aracely Hardcastle
Lahey Hospital & Medical Center
Sylvia has been a friend and colleague for many years. I am nominating her not only for her unwavering care, professionalism, and dedication to her job but also for her strength and tenacity for survival. Sylvia was diagnosed with stage 4 colon cancer with metastases to the liver. By the time it was found, her prognosis was incredibly grim. She immediately started treatment and was told that she would only have a few years at best to live. She was immediately determined to have decades, not years.
She has chemotherapy every other week, and for 21 months, she never once missed a day of work. After doing an incredible amount of research on her own, she found a doctor who could give her the possibility of having decades. She is currently undergoing a liver transplant, and after she recovers, she plans to advocate for all patients with colon cancer and prove that it is possible to have hope. She has plans to work at a provider level to educate and advocate for people with her diagnosis.Nominated by Bethany Anderson
Sylvia McEwen
Lahey Hospital & Medical Center
Haley exemplifies genuine compassion in nursing. She was my nurse at the Oncology Center at Lahey Medical Center in Peabody, Mass., during my treatment for breast cancer. I was a young cancer patient, and she made every effort to connect with me and to help me forget about the reason I was there. She took a genuine interest in my kids and family and remembered things about me when I came in each week. She took amazing care of me when I was at the most critical point in my cancer treatment. She made my trips to the infusion center manageable during a very difficult and devastating time in my life.
There were times I wasn’t able to get chemotherapy treatment because my blood counts were low, and she always delivered the news with compassion and kindness. She was always open with her communication and advocated my needs and concerns to the oncologist when I was unsure. Haley gave me the absolute best care when I was in the worst position possible. She gained my trust and made me feel better on some of the worst days of my life. I can’t thank her enough for getting me through those days. Haley is the ultimate, best nurse, and I am thankful for her every day.Nominated by Kristen LeBlanc
Haley Philbrook
Lahey Hospital & Medical Center
Haley Philbrook
I have worked with Ann for 10 years. She truly embodies what a nurse should be. She treats every patient with kindness and compassion. She has a wealth of knowledge from decades of experience and communicates this clearly and patiently. Ann consistently stays positive no matter the circumstances. Lahey Clinic is lucky to have her!Nominated by Nancy Murphy
Ann Quinn
Lahey Hospital & Medical Center
Kay's compassion and empathy for her patients and families is a perfect example of why nurses choose this profession. She approaches everyone with kindness, respect, and sensitivity, which shows her patients they are well cared for. I've watched Kay hold hands, offer a shoulder to cry on, pray for and with patients, and allow herself to be vulnerable with them in a safe space. Her actions are touching and heartwarming in their time of need. This world could use a lot more Kay's!Nominated by Laurie B.
Kay Stephen
Lahey Hospital & Medical Center
Mount Auburn Hospital
This nurse reassured me and helped me to come off of anesthesia at a pace that was safe for me. She went above and beyond to ensure I was comfortable, updated, and cared for. I'll never forget being greeted with compassion after a nerve-wracking procedure. It was so scary to wake up alone due to COVID-19 risks, and she made it a lot easier.Nominated by Ashlee Rollins
Margaret Daly
Mount Auburn Hospital
Erin is an extremely conscientious and compassionate labor and delivery nurse. She validates her patients’ identities and cultural backgrounds. Erin is a strong advocate for her patients, always thoroughly explaining procedures of care and never being afraid to speak up to other medical professionals when a patient has decided they do not want to pursue a course of action. She goes to the hospital every shift with a smile on her face, ready to help her patients navigate one of the most intimate, private, and fragile moments of their lives.Nominated by Paul M.
Erin Ferraro
Mount Auburn Hospital
Shirley provided excellent care when I visited the Quimby Center for Geriatric Care. I had been sick with an upper respiratory infection, including asthma, coughing, and feeling terrible for two weeks. She prescribed the correct medications and was kind and supportive about my condition. I called her later that night with more extreme wheezing, and we updated my treatment plan. I was then able to sleep and am improving today.Nominated by Anna Whitcomb
Shirley Gillies
Mount Auburn Hospital
New England Baptist Hospital
New England Baptist Hospital (NEBH) achieved its second consecutive designation as a Magnet Hospital for Nursing Excellence from the American Nurses Credentialing Center (ANCC). In its review, the ANCC lauded NEBH in 16 areas of excellence, including nursing leadership, quality outcomes, care coordination, safety, and patient satisfaction.
The efforts to achieve Magnet designation for NEBH were led by Tricia Ide, magnet program director, with component writers Lauren Babchuck, clinical educator; Andrea Machado, clinical leader; Ed Burch, director of education; and Joanne Petrillo, clinical nurse. This team worked diligently to capture the significant structures, processes, outcomes, and culture of NEBH.
Magnet provides a framework for the professional practice of nursing, including nursing research, professional development, and achieving quality and clinical patient outcomes. Through this framework, the ANCC evaluates Magnet applicants across a number of components and dimensions to gauge an organization’s nursing excellence. The foundation of this model is comprised of various essential elements for delivering superior patient care. These include the quality of nursing leadership, communication, coordination, and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.
Following a rigorous application process and document submission, as well as a three-day site visit by Magnet-certified nurse appraisers, the Commission on Magnet unanimously voted to re-designate NEBH as a Magnet hospital.
While nurses, physicians, and staff at all levels were involved, the NEBH Magnet team provided exceptional organization, communication, dedication, and commitment in writing and conveying the outstanding achievements and contributions nurses make on behalf of their patients. The Magnet designation bestowed to NEBH reflects our strong collaboration, collegiality, teamwork, and culture that supports this work. Thank you, Tricia, Lauren, Andrea, Ed, and Joanne, for the sweet repeat!Nominated by Mary Sullivan Smith
Lauren Babchuck, Ed Burch, Tricia Ide, Andrea Machado, Joanne Petrillo
New England Baptist Hospital
I had the extreme fortune of having Mary Liz as my preoperative nurse for knee replacement surgery. Mary Liz went out of her way to ensure all the i's were dotted and the t's were crossed in preparation for surgery. She was kind, compassionate, and calming as I prepared to undergo the surgeries. She answered all my questions and made sure I understood everything that was about to happen and that I was comfortable as I waited for surgery. Mary Liz made the process less intense and helped me feel really ready for the surgeries. It is truly my pleasure to nominate this compassionate caregiver for Salute to Nurses.Nominated by Mike Pankievich
Mary Liz Belmonte-Segall
New England Baptist Hospital
Nurses are advocates, teachers, leaders, scientists, caregivers, collaborators, comforters, and innovators. It takes a special person to be able to successfully synthesize these attributes. Quality performance manager Laura Morgan is such a person. Laura is an expert in orthopedic nursing and has a strong clinical background as a nurse at New England Baptist Hospital (NEBH). After spending years at the bedside, Laura transitioned to the Quality and Patient Safety Department at NEBH.
NEBH is a nationally recognized orthopedic specialty teaching hospital, part of the Beth Israel Lahey Health (BILH) system. NEBH is the musculoskeletal (MSK) specialty center of excellence for the entity. A strategic goal of the system was to leverage the expertise of the NEBH brand by extending the care protocols for total joint replacement (TJR) to other BILH system entities that provided MSK care and services to certain geographies north and south of Boston.
The clinical affiliation initiative capitalized on the nursing practice of orthopedic patients in key areas: patient optimization, staff and patient education, and perioperative and postoperative nursing care. The clinical affiliation program is a nurse-led initiative highlighting the practice of orthopedic nursing, from optimizing patients preoperatively to intraoperative care protocols to postoperative care protocols focused on mobility, pain, and wound care with patient and care partner education implemented throughout.
Laura leads the review, refinement, and further development of TJR nursing care protocols to ensure that NEBH delivers the best product to patients and the BILH system hospitals and ensures NEBH brand integrity. The development of program protocols and standardized checklists that highlight nursing practice as well as orthopedic surgical practices was a product of this work. Laura’s expertise and knowledge, coupled with her professionalism and collaborative nature, ensure the success of this program and the care of MSK patients in New England.Nominated by Tricia Ide
Laura Morgan
New England Baptist Hospital
Tara Mounsey is an expert orthopedic nurse practitioner at New England Baptist Hospital (NEBH). She excels in her commitment, advocacy, clinical expertise, and compassion. Dedicating over 20 years to patients, her presence through her multiple roles as the medical coordinator for the Boston Celtics and the clinical director for the Orthopedic Specialty Practice (OSP) clinic at NEBH is unparalleled.
Tara collaborates with Celtics team physicians, athletic trainers, and coaching staff to orchestrate the care of the players and staff. This is a critical role perfectly aligned with her own athletic skills and knowledge. She brings an understanding of what it takes to play at the elite level, as Tara was a two-time Olympian with the U.S. women's hockey team, winning gold and silver medals. Through her role at NEBH, she is able to harmonize her passion for advocating for optimal health and respect for these athletes and their prowess, being quoted as saying, "I love having a career in medicine and continue to be in contact with expert athletes."
Tara credits sustaining several knee injuries for giving her a unique position to assist and teach patients. "When patients know my history, they know that I have been successful in setting and achieving goals, and I help them do the same. I think that instills their confidence in me, that I can guide them through this process."
Tara manages the clinical operations of the OSP, coordinating administrative and regulatory matters and collaborating with referring practices. Triaging referrals and the evaluation, diagnosis, and treatment of orthopedic conditions, Tara collaborates with physicians to develop the best plan of care. Tara is the consummate professional, lending her expertise, empathy, and dedication to surgeons, interprofessional team members, patients, and players and staff of the Celtics; she is an asset to NEBH.Nominated by Tricia Ide
Tara Mounsey
New England Baptist Hospital
Winchester Hospital
Donnie Barker has been a staff nurse at Winchester Hospital for over 20 years. He is a tremendous support to the organization and always practices compassion in his interactions with patients.
Donnie is a leader in his profession, ensuring patients are treated with dignity and respect. Often, he will be transitioning his patients to hospice, and he always respects patients' and their families' wishes. Donnie is dedicated to the organization's team, staff, and leaders. He supports the onboarding of case managers within the department and is always the person you can count on. Donnie's dedication and professionalism make him top-notch, and he is highly respected by all.Nominated by Mary Tuminelli
Donald Barker
Winchester Hospital
Delaney's compassion for our patients is evident in her routine work. Her competency and clinical astuteness afford our patients the best opportunity for the best possible outcomes. Her collaborative nature and ability to effectively advocate in the best interest of our patients make her worthy of special recognition.Nominated by Karen Keaney
Delaney McDaniel
Winchester Hospital
I have worked with Victoria over the last four years in the Case Management Department at Winchester Hospital. I cannot say enough about how patient-oriented and compassionate she is in dealing with all the patients she encounters.
Victoria deals with difficult cases and always supports our vulnerable patient populations. She works with families who face challenging situations and supports efforts to find short- and long-term resources for them. Victoria’s collaboration and clinical expertise help successfully support and transition patients to the next level of care.
Victoria deals with all patients as if she were caring for one of her loved ones. Her goal is to provide the right level of care in a compassionate and caring way while making sure the family is involved in the decision-making process. She is a tremendous support to the case management team and emergency room providers. I am so glad to have her directly reporting to me, and it is a pleasure having her on my team.Nominated by Mary Tuminelli
Victoria Sullivan
Winchester Hospital