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An optimistic outlook
The pandemic and social distancing are having a major impact on
the economy—but many executives expect a quick recovery for
their business.
However, those in APAC and EMEA expect a faster recovery than their North American counterparts.
Executives expect their firms to recover from the impact of COVID-19 in…
oVERALL
EMEA
APAC
NORTH AMERICA
oVERALL
EMEA
APAC
NORTH AMERICA
<6 months
12%
6-12 months
40%
1-2 years
40%
Over 2 years
7%
NORTH AMERICA
Over 2 years
4%
1-2 years
40%
6-12 months
34%
<6 months
22%
APAC
Over 2 years
7%
1-2 years
33%
6-12 months
37%
<6 months
23%
EMEA
Over 2 years
6%
1-2 years
38%
6-12 months
37%
<6 months
19%
oVERALL
Over 2 years
6%
1-2 years
38%
6-12 months
37%
<6 months
19%
oVERALL
Continue
Embracing next-gen technologies
In the midst of the pandemic, firms are making rapid adjustments. Almost all foresee the outbreak changing their business model and many are finding value in emerging technologies.
Next-gen technologies: Which are the most valuable?
Not surprisingly, digital interaction has been essential in a time when in-person interactions have been dramatically reduced.
33%
Highly beneficial
97%
Somewhat to highly beneficial
Digital interaction has been...
Discover which other technologies, including AI, blockchain and the Cloud have been pivotal in adapting to change.
Continue
Download full report
To scale back or scale-up?
Understandably, a pandemic seems like a time to
exercise caution. And while some firms plan to scale back their technology transformation plans, innovators are increasing the pace. This is particularly true for firms in APAC.
While the outbreak has led to a focus on short term business continuity, firms who cut spending on innovation risk falling even further behind their competitors as the new normal emerges.
Pace of implementation
Implement next-gen technology strategies more quickly due to COVID-19
Won’t change or will implement next-gen technology strategies more slowly
oVERALL
APAC
EMEA
NORTH AMERICA
oVERALL
APAC
EMEA
NORTH AMERICA
49%
100
0
51%
100
0
NORTH AMERICA
52%
100
0
48%
100
0
EMEA
39%
100
0
61%
100
0
APAC
47%
100
0
53%
100
0
oVERALL
47%
100
0
53%
100
0
oVERALL
Find out how innovative firms are preparing for what’s next.
Don’t fall behind
Download full report
Download full report
The pace of change was already rapid. The pandemic has accelerated it. We surveyed 500 C-suite executives and their direct reports from the buy side and sell side globally on how their firms are using emerging technology to keep up.
How financial services firms globally are adapting to the new digital-first environment
The broadridge Next-Gen Technology Pulse Survey
TALK TO US
An optimistic outlook
The pandemic and social distancing are having a major impact on the economy—but many executives expect a quick recovery for their business.
However, those in APAC and EMEA expect a faster recovery than their North American counterparts.
Executives expect their firms to recover from the impact of COVID-19 in…
oVERALL
EMEA
APAC
NORTH AMERICA
<6 months
12%
6-12 months
40%
1-2 years
40%
Over 2 years
7%
NORTH AMERICA
Over 2 years
4%
1-2 years
40%
6-12 months
34%
<6 months
22%
APAC
Over 2 years
7%
1-2 years
33%
6-12 months
37%
<6 months
23%
EMEA
Over 2 years
6%
1-2 years
38%
6-12 months
37%
<6 months
19%
oVERALL
Over 2 years
6%
1-2 years
38%
6-12 months
37%
<6 months
19%
oVERALL
Continue
Embracing next-gen technologies
In the midst of the pandemic, firms are making rapid adjustments. Almost all foresee the outbreak changing their business model and many are finding value in emerging technologies.
Of firms will change their operating
model and next-gen technology strategy as a result of the outbreak.
99%
Next-gen technologies: Which are the most valuable?
Not surprisingly, digital interaction has been essential in a time when in-person interactions have been dramatically reduced.
33%
Highly beneficial
97%
Somewhat to highly beneficial
Digital interaction has been...
Discover which other technologies, including AI, blockchain and the Cloud have been pivotal in adapting to change.
Continue
Download full report
To scale back or scale-up?
Understandably, a pandemic seems like a time to exercise caution. And while some firms plan to scale back their technology transformation plans, innovators are increasing the pace. This is particularly true for firms in APAC.
While the outbreak has led to a focus on short term business continuity, firms who cut spending on innovation risk falling even further behind their competitors as the new normal emerges.
Pace of implementation
oVERALL
EMEA
APAC
NORTH AMERICA
49%
100
0
51%
100
0
NORTH AMERICA
52%
100
0
48%
100
0
EMEA
39%
100
0
61%
100
0
APAC
47%
100
0
53%
100
0
oVERALL
47%
100
0
53%
100
0
oVERALL
Implement next-gen technology strategies more quickly due to COVID-19
Won’t change or will implement next-gen technology strategies more slowly
Of firms will change their operating
model and next-gen technology strategy as a result of the outbreak.
99%