Amplify your communications with the power of one

The Broadridge Communications Cloud

Broadridge Communications Cloud is a flexible, modular solution that allows you to create, deliver and manage your communications through data-driven composition tools, identity and preference management, omni-channel optimization and experience, archive and information management, omni-channel delivery and analytics and reporting. One source. One platform. Transforming your essential communications with a single vision.

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Manage customer data through one source, and communicate with your audiences through intelligent, personalized touchpoints. Creating a better digital experience, your outreach will result in more effective and efficient client engagement.

Accelerate your communications transformation through one platform, advanced technology and dedicated client service.

Seamlessly deliver an omni-channel experience with one provider, helping your customers transition from print to digital and beyond.

One end-to-end communications platform to engage your customers.

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3 key benefits

Streamline your communications and gain control of your workflow. We simplify composition, delivery and data analysis to improve transparency and security.

Simplification

Easily manage your customers’ identities and preferences. Our robust analytics and reporting give you and your customers a clearer picture through a single viewpoint.

Clarity

Create, deliver and manage communications across all channels. With one platform, seamlessly engage with your audiences at any stage of the digital journey.

Flexibility

By delivering an omni-channel experience that is seamless and dynamic, we help you grow digital adoption, engage customers and transform your communications.

Here are just three examples of how our clients have implemented the Broadridge Communications Cloud – some or all of its modules – to best meet their needs.

Client Spotlights

Redesigned their communications and improved CX and digital engagement

Improved operational and cost efficiencies by consolidating five disparate print systems into one omni-channel platform

Results

All modules of the Communications Cloud were implemented.

Solution

Inconsistent communications across multiple businesses, in design and messaging, resulting from working with multiple print vendors.

Challenge

Bank replaces multiple print vendors with one omni-channel platform

Eliminated dependency on IT and/or provider to support content changes, resulting in faster time to market

Reduced costs, achieved 70% optimization for forms/content, and enabled business owners to create targeted messaging across channels

Results

Composition and Omni-channel Delivery

Solution

The firm needed a self-service communications management solution that could integrate with various databases; they also needed to rationalize their forms and content to support requirements for each state.

Challenge

Insurance firm saves with self-service tools and open SaaS platform

Mitigated risk by having Broadridge associates on site, which was “highly valued during our transition.”

Gained full control: “Broadridge was willing to partner with us and figure out how to manage risk and coached us along the way.”

Results

All modules of the Communications Cloud were implemented.

Solution

Document updates were time consuming; digital adoption rates were low and print costs were high; and tracking delivery of individual communications was difficult, putting the firm at risk during audits.

Challenge

Loan management company gains control and mitigates risk

From our self-service model to managed services, our end-to end solution is easy to adapt and designed to save you time and resources.

Find out how you can accelerate your print-to-digital transition with a brief, few-minute communications consult.

Learn more about the advantages of Broadridge Communications Cloud.

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