Behind The Benefit
How new strategies in
healthcare may help improve
access to preventive care
and lower costs for everyone
SPONSORED BY
Research has shown that how people receive, interpret, and act on their health information can play a big role in their health outcomes. Patients with low health literacy scores are more likely to revisit the emergency department within three days of discharge, which may diminish quality of life, negatively impact health, and contribute to healthcare costs.
Today’s employees want more
from their healthcare benefits.
The goals are threefold:
IMPROVE EMPLOYEE SATISFACTION
ENCOURAGE ACCESS TO QUALITY CARE
LOWER OVERALL HEALTHCARE COSTS
2021
2022
2023
$31,065
FIGURE 1: ANNUAL HEALTHCARE COST MMI FAMILY OF FOUR
$0
2021
FIGURE 2: ANNUAL HEALTHCARE COST PER PERSON
$2000
$4000
$6000
$8000
2022
2023
$7,221
Did you know?
Most employees (88%) consider health-related benefits “very important” or “extremely important.”
Employees who don’t receive the care they need are 2X more likely to
consider switching employers.
People with health insurance tend to have better health outcomes and are more likely to appropriately use
healthcare services.
Expanding access to affordable, consumer-centric health plans can contribute to Americans’ overall mental, physical, and financial well-being.
39%
31%
The percent of Americans who say they’ve worried about paying for healthcare for themselves or a family member.
The percent of Americans that have avoided seeing a health professional because of high costs.
When employees better understand their benefits,
they are more likely to access
quality, affordable care.
With rising healthcare costs, some people are seeking newer, more consumer-friendly approaches when it comes to their health insurance. And companies that offer these benefits are recognizing the importance of finding and offering innovative options, spurring employers and human resources professionals to seek more affordable and
transparent choices for their workforces.
Compared to those with proficient health literacy, adults with low health literacy experience:
4x
6%
2 days
Higher
healthcare
costs
More hospital visits
Longer hospital stays
When people better understand their healthcare costs and options — and have access to that information before scheduling healthcare appointments — they can make more informed decisions.
Surest members can search for care and compare their cost and provider options
in advance of making an appointment
– so people can choose what works best for their family, their budget, and their lifestyles.
UnitedHealthcare’s Surest™, for example, is one health plan that offers clear, upfront cost and coverage information, aiming to help make comparison shopping for care easier than with traditional plans.
OFFICE VISIT
Stacy Jensen, MD
We know people want a health plan that’s simple, easy to use, and helps them select the right care, at the right time and in the right setting. We’re pleased to see that Surest’s innovative plan design, including an intuitive digital experience, is resonating with members and employers.
- Dan Kueter
CEO of UnitedHealthcare’s commercial business
Increase
in physician
visits
20%
Improvement
in preventive
mammograms
Higher rate
of preventive
colonoscopies
15%
34%
Increase in
preventive
physical exams
9%
UnitedHealthcare members enrolled in Surest experience:
How employees benefit from clear coverage and upfront pricing
This type of preventative care can help identify potential health concerns earlier, which may contribute to better health outcomes, improved quality of life, and lower costs.
The benefits of plans with value-based copays and upfront pricing
For employees, that can help:
Eliminates deductibles that can be confusing and costly
Click to reveal more
Remove financial barriers to care
Click to reveal more
In search of a quality, cost-effective health plan, multinational technology company Lumen Technologies collaborated with UnitedHealthcare to offer a competitive health benefit plan that would improve employee satisfaction, spur engagement, and offer a better benefit package for less.
How one global technology company cuts healthcare costs and delivers innovative benefits
After adopting the Surest health plan:
of surveyed Lumen employees agreed the Surest plan made them healthier.
- Marina Pearson
Vice President of Benefits and Policy, Lumen
Lumen has not increased our out-of-pocket health insurance costs in five years, and our Surest collaboration has been a key contributor to that achievement. During that time, we’ve added improved technology, additional quality benefits, and greater control over healthcare costs and care, accomplishments that demonstrate our commitment to retaining and attracting employees to our company.
Click below to learn more about how UnitedHealthcare’s Surest plan may
help you lower your healthcare costs and meet evolving employee benefit needs.
1. “Income alone may be insufficient: How employers can help advance health equity in the workplace.” McKinsey, December 3, 2021.
2. “Americans frustrated with insurance coverage and costs.” Ipsos, March 1, 2022.
3. “Americans frustrated with insurance coverage and costs.” Ipsos, March 1, 2022.
4. Internal Surest Data.
5. Lumen and Surest Case Study. 2022.
Sponsored content is produced in collaboration with advertisers by Insider Studios, the branded content team at Insider Inc.
Business Insider’s editorial staff is not involved in the creation of this content.
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62%
52%
16%
lower average out-of-pocket costs
for Lumen employees.
Drop in healthcare costs per
employee per month for Lumen.
Employees who don’t receive the care they need are 2X more likely to consider switching employers.
People with health insurance tend to have better health outcomes and are more likely to appropriately use healthcare services
6%
2 days
More
hospital
visits
Longer
hospital
stays
When people better understand their healthcare costs and options — and have access to that information before scheduling healthcare appointments — they can make more informed decisions.
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The percent of Americans that have avoided seeing a health professional because of high costs.
31%
Research has shown that how people receive, interpret, and act on their health information can play a big role in their health outcomes. Patients with low health literacy scores are more likely to revisit the emergency department within three days of discharge, which may diminish quality of life, negatively impact health, and contribute to healthcare costs.
Surest members can search for care and compare their cost and provider options – in advance of making an appointment – so people can choose what works best for their family, their budget, and their lifestyles.
$28,310
$29,424
$6,813
$6,472
Reduces the risk of surprise bills showing up months after a healthcare service
Click to reveal more
Empowers people with important cost information before they schedule an appointment
Encourage the selection of quality,
higher-value healthcare providers
and facilities
Helps reduce the risk of surprise bills showing up months after a healthcare service.
Helps empower people with important cost and care setting information before they schedule an appointment.
Click to reveal more
Encourage the selection of providers evaluated as high-value healthcare providers and facilities.
$29,424
$28,310
$6,472
$6,813
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