MyChoice® Find a Provider is a healthcare navigation tool that ensures individuals can find and book high-quality, cost-effective services and care. Powered by Amino's digital healthcare guidance technology, this engagement tool seamlessly integrates with Businessolver’s benefits technology platform, Benefitsolver®, and its omnichannel communication tools help individuals to make informed healthcare decisions.
MyChoice Find a Provider is a solution that streamlines and simplifies the provider search process to connect employees with the right care, at the right time, at the right value—whether that's with an in-network, high-quality, cost-effective provider, or directing them to an existing point solution. It’s more than just a provider directory. Employees can easily “shop” for in-network care by finding and scheduling appointments according to quality and cost—ultimately saving employers money in medical claims and employees money on their out-of-pocket expenses.
The Businessolver Difference
BETTER TOGETHER
Proactively Serving our Clients
Longstanding Consistent Leadership
Commitment to Keeping Your Data Safe
Commitment to Excellence
Driven by Continued Innovation & Intelligence
An Empathetic Approach to Technology
An Intentional Culture of Client & Employee Delight
Single-Source Platform
At Businessolver, we hold ourselves accountable for the following initiatives:
Dedication to ESG
Every line of data, every line of code in our technology represents a person, a person who deserves to be delighted. We create benefits solutions to serve your HR team and ultimately your employees. It’s technology powered by people; and that’s tech with heart.
An Empathetic Approach to Technology
Businessolver’s dedication to innovation and intelligence comes from a willingness to invest in new ideas that will define the future of the benefits space. Using our empathy-driven design, artificial intelligence (AI), and machine learning, our clients and their workforce have a transformational experience. As AI continues to make an impact in the HR industry, Businessolver is at the forefront of innovation within the benefits landscape.
Driven by Continued Innovation & Intelligence
When it comes to operations excellence, we’re our own best critic. We understand that how we deliver services has a real impact on your business and your people. We don’t take that responsibility lightly. In fact, it’s what drives us.
Businessolver is the first benefits administration provider to engage in the Baldrige National Performance Excellence program, a rigorous exercise that provides organizational assessment tools and criteria for continuous improvement of key business processes across Businessolver.
With a 95% average client retention rate and 99% system uptime to prove it, we’d love for you to see what quality in action looks like.
Commitment to Excellence
Consistency is the key word. And the only word. Our leadership team is not new to this, in fact they have been leading our Businessolver purpose and vision since day one.
Longstanding Consistent Leadership
It’s not just about the technology! Our commitment to keeping our clients informed about the latest benefits trends, DEI practices, workplace cultural initiatives, and empathy data insights through our thought leadership allows them to remain on—top of their game at all times!
Proactively Serving our Clients
Employee health and benefit information is some of your most sensitive data, making benefits administration a compliance minefield. We’ve built a highly secure, SaaS benefits administration platform with multiple layers of physical and technical security measures. Because Benefitsolver is a single-source platform, we reduce unnecessary movement of data between systems, helping to eliminate overall risk. In addition to industry-standard security audits, Benefitsolver is HITRUST certified, the highest level of security certification available for our industry.
Commitment to Keeping Your Data Safe
With our rules-based, highly configurable, single-source solution, you and your employees have one platform to access all the electable and non-electable benefits and services available through you. The seamless integrations with other providers create an ease of use for your employees and give you the peace of mind that all the data is under one roof.
Single-Source Platform
Dedication to ESG
Businessolver has been building a strong, intentional culture for 25 years. It’s built on focus, mutual respect, a desire for excellence, accountability, and a passion for our work and team. We call it “The Businessolver Way.” We work hard, we play hard, we double-down to get it done. And we have a ton of fun in the process. They don’t call us Solvers for nothing.
An Intentional Culture of Client & Employee Delight
Environmental: Performing as a steward of nature
Social: Managing relationships with employees, suppliers,
customers & communities
Governance: Governing and managing processes
Learn more
By the numbers
The Customer Journey
Capabilities
It pays to “shop” for a provider
By the Numbers
average savings per appointment booked*
$450
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Solutions
Resources
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networks across all 50 states
1800+
Average engagement rates of 35%
35%
reduction in out-of-network costs
30%
providers available for online appointment booking
90K
*ROI values vary based on medical service, location, insurance plan details, etc.
MyChoice Find a Provider, powered by Amino is a market-leader
average NPS score
79
contracted members
5M
billion health insurance claims power MyChoice Find a Provider with near real-time data
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Sean’s Journey from Selection to Activation
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Sean recently joined a new employer and leveraged Benefitsolver and their decision support engine to enroll in his benefits.
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Post enrollment, Sean received an email to download the MyChoice Mobile App on his phone.
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A few weeks later, Sean twisted his knee during a pick up basketball game, now he needs an MRI.
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Sean uses the MyChoice Mobile App to quickly access his benefits.
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Sofia, the benefits assistant, chats with Sean and reminds him to look for a doctor through MyChoice Find a Provider.
MyChoice Find a Provider searches its database of MRI providers and matches Sean with three high-quality, cost-effective options.
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Sean immediately books an appointment directly through the app savings him hard dollars.
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Watch Sean's new hire journey
Click on each number to view the Journey
Top Provider Recommendations: automatically suggests high-quality, low-cost, in-network providers
Cost-match ratings: user-friendly, dollar sign rating ($ - $$$$) on provider profiles shows how an individual provider’s costs compare to other in-network options
Quality scores: 200+ quality measures help members understand our assessment of a provider’s quality using a simple A-F range
Insurance usage and coverage: Ability to calculate a cost estimate for a procedure based on plan design and accumulator status, Benefitsolver’s integration makes this seamless
Geographic search: conveniently shows providers, lab facilities, and mental health providers and where they're located
Online appointment booking: This feature allows members to choose in-network providers and schedule appointments directly through the platform. Members can also access the extensive CVS Minute Clinic network and book digitally. Alternatively, members receive provider contact details if they prefer not to book directly through the platform.
Language Support: the MyChoice Find a Provider experience is also available in Spanish. And members are also able to filter providers by the language(s) spoken.
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Sean’s Journey from Selection to Activation
1
Sean recently joined a new employer and leveraged Benefitsolver and their decision support engine to enroll in his benefits.
2
Post enrollment, Sean received an email to download the MyChoice Mobile App on his phone.
3
A few weeks later, Sean twisted his knee during a pick up basketball game, now he needs an MRI.
4
Sean uses the MyChoice Mobile App to quickly access his benefits.
5
Sofia, the benefits assistant, chats with Sean and reminds him to look for a doctor through MyChoice Find a Provider.
MyChoice Find a Provider searches its database of MRI providers and matches Sean with three options.
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Sean immediately books an appointment directly through the app savings him hard dollars.
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Watch Sean's new hire journey
Click on each number to view the Journey
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1
Sean recently joined a new employer and leveraged Benefitsolver and their decision support engine to enroll in his benefits.
2
Post enrollment, Sean received an email to download the MyChoice Mobile App on his phone.
3
A few weeks later, Sean twisted his knee during a pick up basketball game, now he needs an MRI.
4
Sean uses the MyChoice Mobile App to quickly access his benefits.
5
Sofia, the benefits assistant, chats with Sean and reminds him to look for a doctor through MyChoice Find a Provider.
MyChoice Find a Provider searches its database of MRI providers and matches Sean with three options.
6
7
Sean immediately books an appointment directly through the app savings him hard dollars.
8
Watch Sean's new hire journey
Click on each number to view the Journey
Sean’s Journey from Selection to Activation
