Today’s consumers demand simplified access to the every day tools required to manage both their personal and professional lives. The MyChoice® Mobile App was built to create seamless, year-round access to one’s benefits. Backed by empathy-driven design and built around intelligent applications, the award-winning MyChoice Mobile App is your employees go-to source for their benefits needs, no matter where or when they need them. Our MyChoice Mobile App was created as both an informative and interactive resource. Employers can reduce calls and questions by providing easy access to an app that houses all of the employee’s key benefit details. Employees are less likely to miss important enrollment windows and deadlines because of notification pushes right from the app that provide simple access. Here are the key items that can be accessed within the app:

The Businessolver Difference

BETTER TOGETHER

Proactively Serving our Clients

Longstanding Consistent Leadership

Commitment to Keeping Your Data Safe

Commitment to Excellence

Driven by Continued Innovation & Intelligence 

An Empathetic Approach to Technology

An Intentional Culture of Client & Employee Delight

Single-Source Platform

At Businessolver, we hold ourselves accountable for the following initiatives:

Dedication to ESG

Every line of data, every line of code in our technology represents a person, a person who deserves to be delighted. We create benefits solutions to serve your HR team and ultimately your employees. It’s technology powered by people; and that’s tech with heart.

An Empathetic Approach to Technology

Businessolver’s dedication to innovation and intelligence comes from a willingness to invest in new ideas that will define the future of the benefits space. Using our empathy-driven design, artificial intelligence (AI), and machine learning, our clients and their workforce have a transformational experience. As AI continues to make an impact in the HR industry, Businessolver is at the forefront of innovation within the benefits landscape.

Driven by Continued Innovation & Intelligence 

When it comes to operations excellence, we’re our own best critic. We understand that how we deliver services has a real impact on your business and your people. We don’t take that responsibility lightly. In fact, it’s what drives us. Businessolver is the first benefits administration provider to engage in the Baldrige National Performance Excellence program, a rigorous exercise that provides organizational assessment tools and criteria for continuous improvement of key business processes across Businessolver. With a 95% average client retention rate and 99% system uptime to prove it, we’d love for you to see what quality in action looks like.  

Commitment to Excellence

Consistency is the key word. And the only word. Our leadership team is not new to this, in fact they have been leading our Businessolver purpose and vision since day one.

Longstanding Consistent Leadership

It’s not just about the technology! Our commitment to keeping our clients informed about the latest benefits trends, DEI practices, workplace cultural initiatives, and empathy data insights through our thought leadership allows them to remain on—top of their game at all times!

Proactively Serving our Clients

Employee health and benefit information is some of your most sensitive data, making benefits administration a compliance minefield. We’ve built a highly secure, SaaS benefits administration platform with multiple layers of physical and technical security measures. Because Benefitsolver is a single-source platform, we reduce unnecessary movement of data between systems, helping to eliminate overall risk. In addition to industry-standard security audits, Benefitsolver is HITRUST certified, the highest level of security certification available for our industry.

Commitment to Keeping Your Data Safe

With our rules-based, highly configurable, single-source solution, you and your employees have one platform to access all the electable and non-electable benefits and services available through you. The seamless integrations with other providers create an ease of use for your employees and give you the peace of mind that all the data is under one roof.

Single-Source Platform

Dedication to ESG

Businessolver has been building a strong, intentional culture for 25 years. It’s built on focus, mutual respect, a desire for excellence, accountability, and a passion for our work and team. We call it “The Businessolver Way.” We work hard, we play hard, we double-down to get it done. And we have a ton of fun in the process. They don’t call us Solvers for nothing.

An Intentional Culture of Client & Employee Delight

Environmental: Performing as a steward of nature Social: Managing relationships with employees, suppliers, customers & communities Governance: Governing and managing processes

MyChoice Mobile App

Benefits on the go

Learn more

2023 Results

Notable Findings

Resources

2023 Key Results for MyChoice Mobile App

Mobile downloads increased

The MyChoice Mobile App is one of the most highly rated benefits apps - with a 4.1/5 rating on the iOS App store and 4.3/5 rating on the Google Play store.

4.1/5

Solution Sheet

Benefits on the Go

Products

Solutions

Resources

About

Careers

Contact

View a detailed account of benefits View all listed beneficiaries for applicable policies Stay on top of important deadlines, send and receive important documentation Upload and store images of their ID cards for use on the go Easily contact a member advocate or chat with Sofia Interact with spending accounts for balances, claim transaction history, and more Access care provider navigation and point solutions to find care

on iOS

4.3/5

on Google Play

170K

93%

of clients use the mobile app in conjunction with Benefitsolver.

of employees opt in to text message reminders alongside email, indicating over 1/3 of employees want key benefits information delivered via mobile.

35%

Read

Corporate Responsibility

HSA & FSA Claims submitted through mobile.

1. ID Cards 2. Contact Information 3. Benefit Summary 4. Plan Detail

Most Used Features of the Mobile App (in order):

from 2022

1. Provider Guidance 2. Care Navigation 3. EAP 4. Telemedicine

Most popular well-being programs promoted through the app:

5. MSK 6. Wellness 7. Diabetes

More than a benefits app on the go