GenAI is reshaping how companies do business, boosting efficiency and serving as a catalyst for innovation and lasting change
AI
Infused
How AI is transforming industries
learn more
Capco can help you identify compelling use cases and unlock game-changing solutions to help
you benefit from the power of GenAI
The right technology combined with a deep understanding of our clients and their industries enables us to overcome some of financial services' biggest challenges.
We are infusing consulting with AI to deliver even greater value for clients, using cutting-edge and custom-built AI tools to automate manual processes, augment capabilities, and accelerate transformation – safely, securely and responsibly.
Unlock immediate value through GenAI
Process
Liam Armstrong
Managing Principal
liam.armstrong@capco.com
Aniello Bove
Partner
aniello.bove@capco.com
Subashini Inderjeeth
Managing Principal
subashini.inderjeeth@capco.com
Prasana Kumar Parthasarathy
Managing Principal
p.prasanakumar@capco.com
Gerhardt Scriven
Executive Director
gerhardt.scriven@capco.com
Charlotte Byrne
Managing Principal
charlotte.byrne@capco.com
Chinmoy Bhatiya
Executive Director
chinmoy.bhatiya@capco.com
Chris
Probert
Chris Probert
Partner
chris.probert@capco.com
Julia
Shreeve
Jonathan
Fenwick
Julia Shreeve
Associate Partner
julia.shreeve@capco.com
Jonathan Fenwick
Partner
jonathan.fenwick@capco.com
Meet and connect with our experts
Prepare
Prepare for your
GenAI use cases to
ensure that your
people, tech and data
are ready to support
safe innovation
Experience
GenAI
promptathon
How we’re using GenAI at Capco
Unlocking GenAI
Value At Scale
As firms embark on their GenAI journeys, it is vital to balance the imperatives of innovation and value creation with the need for safety, compliance, and responsible usage.
The Capco Institute Journal: GenAI
The 60th edition of the Capco Journal showcases the latest insights from academia, industry and Capco experts on how GenAI is accelerating innovation and transformation.
Architecting the Future of
AI Infused Solutions
We explore the essential elements of a robust GenAI technology blueprint, covering flexible architectures, ethical considerations, and seamless integration with existing systems.
Insights that inform and inspire
70% of insiders believe that GenAI will have a positive impact on the banking industry in the next three years.
0
%
Source: GlobalData
Inform, upskill and infuse the workforce with GenAI expertise and techniques
Liam
Armstrong
Chinmoy Bhatiya
Gerhardt
Scriven
Charlotte
Byrne
Subashini Inderjeeth
Aniello
Bove
Prasana Kumar Parthasarathy
Ali
Yasin
Ali Yasin
Partner
ali.yasin@capco.com
Canada
US
US
Brazil
UK
APAC
Continental Europe
India
How AI is transforming industries
Our GenAI Principles
Implementing AI solutions
Upskill your workforce using GenAI
How we’re using GenAI at Capco
Insights that inform and inspire
Meet and connect with our experts
Deploy the Workforce of the Future
Shape the workforce of the future and drive change from the front line with safe access to GenAI tools, training and innovation
Transform
with GenAI
Explore industry focused opportunities to infuse AI into new products, services and processes to drive cost-efficient differentiation and growth
Embed
GenAI
Embed GenAI at the core of your business, drawing on a shared library of common patterns and solutions to cut complexity, drive innovation and ignite growth
Learn More
Learn More
Learn More
Four core principles guide our exploration, innovation and delivery to ensure positive outcomes for our clients, their customers and consumers.
learn more
Our GenAI Principles
We'll never suggest using GenAI for the sake of it – the simplest solution is often best
We design and deploy GenAI solutions to accelerate and enhance – not to replace functions or expertise – enabling us to unlock additional value
We have developed and adopted our own AI Governance Process to ensure safe development and use of AI
We always think of the human impact of what we do and constantly monitor for potential bias & unsafe outcomes with rigorous controls in place.
Dan
Martin
US Energy
Dan Martin
Partner
dan.martin@capco.com
How we can upskill your workforce using GenAI
Unlock value through GenAI
67% of AI decision-makers say their organization plans to increase investment in GenAI in the coming year.
0
%
Source: Forrester's Q2 2024 AI Pulse Survey
By 2026, 75% of businesses will use GenAI to create synthetic customer data, up from less than 5% in 2023.
0
%
Source: Gartner®, Predicts 2024: The Future of Generative AI Technologies, 28 February 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/ or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Our GenAI Principles
Oliver
Huefner
Oliver Huefner
Associate Partner
oliver.huefner@capco.com
Continental Europe
Pilot
Prioritize use cases, develop proof of concepts and run focused pilots, all designed to help you rapidly demonstrate real value and validate next steps
Scale
Scale successful proof of concepts
into robust, integrated
solutions while prioritizing
cost controls and safety
INNOVATING
wITH INTELLIGENCE
Large Language Models have emerged as a transformative technology, but which LLM is best for your business? Our paper offers a comprehensive review of leading models available and a robust method for assessing their costs and benefits for any given use case.
Accelerating the SDLC
with GenAI
In this second article in our GenAI series, we explore how generative AI can help software teams within financial services institutions increase efficiency and accelerate the development cycle while adhering to regulatory standards for secure systems development.
July 2024
AI Governance in Financial Services after the EU AI Act
With a data-driven approach, increased automation and new roles focused on AI governance and compliance, firms can consistently meet the Act's requirements today and as it continues to evolve.
This is the first article in a series exploring GenAI in financial services. Customer 360 provides a complete view of clients' financial situations, enhancing personalized advice and satisfaction. Despite data challenges, GenAI offers solutions that allow advisors to focus on relationships
Unlocking Customer 360 through GenAI
learn more
Capco integrates 25 years of industry-leading innovation with cutting-edge GenAI tools, technology, and training to unlock and accelerate higher-value outcomes for our clients. From process reengineering to exploring new market opportunities, we help you prepare, pilot, and scale GenAI-powered initiatives that reduce complexity, drive innovation, and fuel growth.
Capco is AI Infused.
A structured approach to implementing AI solutions
WE ARE
WHAT WE THINK
Read More
© Capco 2024, A Wipro Company
Back to Top
Pilot
Scale
Prepare
Prepare for your
GenAI use cases to
ensure that your
people, tech and data
are ready to support
safe innovation
contact us
Thanks for submitting the contact form. A member of the team will get in touch with you as soon as possible.
Read more
Read more
Read more
Read more
Read more
Read more
Read more
Andrew
McGinn
APAC & Middle East
Andrew McGinn
Partner
andrew.mcginn@capco.com
Prasana Parthasarathy
Managing Principal
p.prasanakumar@capco.com
India
Prasana Parthasarathy
Embed
GenAI
Embed GenAI at the core of your business, drawing on a shared library of common patterns and solutions to cut complexity, drive innovation and ignite growth
Objectives
Prepare, manage and govern structured and unstructured data
to unlock the highest value GenAI enabled use-cases
Prepare, Manage
and Govern Data
Monitor, Observe, Evaluate and Govern GenAI models and tools
to ensure outcomes align with regulatory requirements and business objectives
Monitor, Obverse, Evaluate & Govern GenAI
Implement scalable technical architecture to enable controlled, resilient and repeatable solutions
to common business challenges
Implement Scalable Technical Architecture
Design and implement a GenAI focused operating model to ensure controlled, resilient and impactful products, services and experiences
Design & Implement your GenAI Operating Model
Outcomes
Infer insights and analytics from unstructured data by using GenAI to rapidly uncover patterns within client queries, employee activity and more
Unlock Unstructured Data Insight and Analytics
Build a GenAI infused Innovation Sandbox with access to synthetic and production data to accelerate research, development and scaling
of use-cases
Accelerate and Unlock GenAI Enabled Innovation
Prepare your business to pilot and scale use-cases by engaging the workforce and making the changes required to meet minimum viable governance and maturity
Prepare Your Business to Pilot & Scale Use-Cases
Enable your organisation to safely and securely access the latest GenAI models, tools and techniques to responsibly prepare, pilot and scale PoCs
Enable Safe, Secure & Responsible Usage of GenAI
Embed GenAI
Deploy the Workforce of the Future
AI
Infused
Download
Transform with GenAI
Outcomes
Transform with GenAI
Explore industry focused opportunities to infuse AI into new products, services and processes to drive cost-efficient differentiation and growth
Objectives
Use tried and tested methodologies to research, develop and incubate GenAI enabled propositions in Capco’s lab or your own
Incubate Innovative GenAI Enabled Propositions
Exceed employee and customer expectations by using GenAI to enable innovative contextual and personalised experiences
Transform Employee & Customer Experiences
Modernize legacy systems and business processes by utilising GenAI tools, industry focused techniques and Capco’s Infusioneering approach
Modernize Legacy Systems & Business Processes
Enhance Workforce efficiency by evaluating, implementing and customizing GenAI tools
Prepare, Pilot and Scale New Products & Services
Outcomes
Free up capital to invest in growth-driving differentiation that caters to evolving consumer needs
Drive Differentiation in a Fast-Evolving Market
Reduce the cost of servicing a scaled user base and increase the value of human interactions by reducing administrative burden and enabling greater focus on the consumer
Deliver More Efficient and Impactful EX & CX
Lay the foundations of a scalable platform for growth by taking a strategic approach to preparing, piloting and scaling use-cases
Build a Scalable Platform for GenAI Enabled Growth
Use GenAI in combination with emerging technologies such as the metaverse and spatial computing to engage employees and customers in new ways
Engage Employees and Customers in New Ways
Embed GenAI
Deploy the Workforce of the Future
AI
Infused
return to homepage
Transform with GenAI
Download
Explore industry focused opportunities to infuse AI into new products, services and processes to drive cost-efficient differentiation and growth
Embed
GenAI
Deploy the Workforce of the Future
Transform with GenAI
Objectives
Outcomes
Deploy the Workforce
of the Future
Shape the workforce of the future and drive change from the front-line with safe access to GenAI tools, training and innovation
Objectives
Set your AI Infused vision, define your workforce future state and
plan for implementation
Define your AI Infused Workforce Future State
Enable your workforce to identify, qualify, incubate and scale solutions to common business challenges by safely democratizing access to GenAI tools and techniques
Democratize AI Infused Innovation
Grow and evolve workforce capacity and capabilities by upskilling and reskilling for a GenAI infused world
Upskill and Reskill your Workforce for GenAI
Enhance Workforce efficiency by evaluating, implementing and customizing GenAI tools
Evaluate, Implement and Customize GenAI Tools
Outcomes
Unlock the value of your enterprise data by enabling the workforce to instantly leverage insights and intelligence
Make Better
Informed Decisions
Accelerate your digital transformation by increasing the efficiency and effectiveness of your transformation and change capabilities
Accelerate Digital Transformation
Enable your workforce to do
more, do it faster and do it better
by unlocking access to tools and techniques augmented by
enterprise data
Augment Capacity
& Capabilities
Automate manual processes, such as document information extraction, whilst keeping a human in the loop to ensure accuracy and alignment with regulatory requirements and business objectives
Automate
Manual Processes
Embed GenAI
Transform with GenAI
Deploy the Workforce of the Future
AI
Infused
return to homepage
Download
Shape the workforce of the future and drive change from the front-line with safe access to GenAI tools, training and innovation
Embed
GenAI
Deploy the Workforce of the Future
Transform with GenAI
Objectives
Outcomes