Business Services
Career opportunities within
The Business Services team at Carter Jonas is made up of a variety of expertise including IT, HR, Marketing, Business Development, Compliance and Finance. We are a people business, and Business Services play a key role in achieving the firm's objectives, supporting each individual division to grow, and making Carter Jonas a truly national multi-disciplinary advisory firm.
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Our values
We are...
Approachable
We treat every relationship with respect, integrity and warmth
We do what we say we will, we do
it well, and we’re accountable
Effective
We are ambitious for our clients and for our firm
Ambitious
Our business services teams
Hover over each team to find out more
Business Development
Client Accounts
Best Practice, Compliance and HQSE Management
Contract Management
Finance
Human Resources
IT
Marketing
Business Development
The Business Development team creates long-term value from the relationships we have with our customers and the work we do in our markets. Responsible for firmwide business development initiatives, competitive tendering, continuous improvement and research, the team supports the firm’s efforts to develop, implement and sustain profitable growth and a growing market share.
Client Accounts
Client Accounts are responsible for client money in the Rural and Residential divisions. The management of client money is handled in accordance with the RICS professional statement ‘Client Money Handling 1st edition' October 2019.
Best Practice, Compliance and HQSE Management
Best Practice and Compliance ensure regulatory, legal and procedural compliance across the whole firm. Quality Management ensures compliance with our operating procedures, handling the internal and external audits that check this.
Contract Management
Contract Management are a centralised team responsible for managing the firm’s large contracts and frameworks. We are involved throughout the contract lifecycle from the tender and mobilisation of new contracts through to demobilisation.
Finance
The Finance team provides a full finance function to Carter Jonas, its subsidiaries and all the personnel within the business.
Human Resources
The Human Resources team is responsible for managing all Carter Jonas people and partners' lifecycles and needs, and overseeing the recruitment, training, and administration of employee benefits.
IT
The Carter Jonas IT team provides innovative services that add value and contribute to the competitive success of Carter Jonas. We deliver these services through a standardised, well defined and scalable IT infrastructure with efficient and effective monitoring and control.
Marketing
The Marketing team ensures that Carter Jonas maintains a national presence by developing a strong brand, effective marketing campaigns and compelling marketing material.
Carter Jonas at a glance
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How we make a difference
Charity support
Equality, diversity
and inclusion
Personal and professional development
Sustainability
Volunteering
I really enjoy working within Business Development, as I get the opportunity to be at the forefront of where Carter Jonas is headed, as well as playing a fundamental part of that journey.
Business Development Manager
Theodore Tighe
My favourite thing about working at Carter Jonas is having the opportunity to learn. It’s a very welcoming and supportive environment, and since I’ve joined, my colleagues have been very willing to share their knowledge about the business and how it operates, which in turn enables me to get much better at my job.
Recruitment advisor
Tope Amore
Carter Jonas is the only place I have ever worked where I felt valued as an employee, here you are not just a number, you are part of a team. The people here are great to work with and will always support you if you need a helping hand.
Senior Technical Support Analyst
Ashley Newman
Our people
Charity support
Carter Jonas is a proud supporter of a variety of national charitable organisations including Pathways to Property, which aims to encourage more diversity into the surveying profession. We are also one of LandAid’s strategic partners, which aims at improving the lives of economically and socially disadvantaged children and young people in the UK through providing grant funding to smaller, regional and local charities.
Beyond this, we also support our people in their own charity fundraising efforts by providing match funding to help them make a stronger impact in the things that matter to them the most.
Equality, diversity and inclusion (EDI)
Our Equality Diversity and Inclusion Network was created in 2017 to raise awareness and increase the understanding of EDI. It also helps promote policies and practices across all stakeholders, acting as a consultative group to influence and improve policy and practices within Carter Jonas, our clients and suppliers.
Our commitment to being an open and inclusive organisation is also at the heart of our People Strategy 2025. We recognise increasing diversity within our workplace strengthens our talent pipelines, encourages better team collaboration, and improves performance and customer satisfaction. This is supported by our EDI strategy which now has smart targets, with a detailed action plan to achieve them, along with focussed KPIs.
Personal and professional development
As an employer, Carter Jonas encourages everyone to continue their learning and development, to optimize their performance and fulfil their potential, and we are proud to have achieved the Investors in People Gold Standard.
We provide all colleagues and partners with relevant
in-house training and development opportunities through the course of their career with us, as well as consider sponsorship to those looking to complete professional qualifications and explore the apprenticeship pathways available, whether that’s NVQs or MBAs.
Sustainability
Our vision for sustainability is to adopt business strategies and activities that meet the needs of Carter Jonas while protecting, sustaining, and enhancing human and natural resources now and for future generations. As an example, our IT systems have been modified to reduce the use and wastage of paper and have invested in system resilience to support all members of the firm to be able to work remotely.
Whilst to date we have reduced our emissions intensity (tCO2e/£million revenue) against base year (2010-2011) by 39%, we are committed to becoming a climate positive business by 2030, driving down energy consumption and reducing our net greenhouse gas emissions to below zero. This commitment is stated in our ESG Policy Statement.
Volunteering
Volunteering, pro-bono and charitable work form part of the firm’s commitment to providing a positive impact in the communities in which we operate. Everyone at Carter Jonas is provided with two days paid leave per year to undertake charitable activities.
In 2021/22, our people contributed to over 1,300 volunteering hours.
We sit on over 20 valuation panels for major lenders
20+
34 offices including 9 in central London
We raised £52,583 for LandAid in 20/21
£52,583
We have 100+
RICS registered valuers
We support the Royal Voluntary Service and NHS England
Last year as a business we turned over £80.7m
£80.7m
Our firm is made up of 900 property experts
Carter Jonas was established in 1855
1855
Client Accounts
Client Accounts are responsible for client money in the Rural and Residential divisions. The management of client money is handled in accordance with the RICS professional statement ‘Client Money Handling 1st edition' October 2019.
Best Practice, Compliance and HQSE Management
Best Practice and Compliance ensure regulatory, legal and procedural compliance across the whole firm. Quality Management ensures compliance with our operating procedures, handling the internal and external audits that check this.
Contract
Management
Contract Management are a centralised team responsible for managing the firm’s large contracts and frameworks. We are involved throughout the contract lifecycle from the tender and mobilisation of new contracts through to demobilisation.
Finance
The Finance team provides a full finance function to Carter Jonas, its subsidiaries and all the personnel within the business.
Human Resources
The Human Resources team is responsible for managing all Carter Jonas staff and partners' lifecycles and needs, and overseeing the recruitment, training, and administration of employee benefits.
IT
The Carter Jonas IT team provides innovative services that add value and contribute to the competitive success of Carter Jonas. We deliver these services through a standardised, well defined and scalable IT infrastructure with efficient and effective monitoring and control.
Marketing
The Marketing team ensures that Carter Jonas maintains a national presence by developing a strong brand, effective marketing campaigns and compelling marketing material.
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Keep up to date with career opportunities at Carter Jonas.
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