Companies must evolve alongside new entrants and technology advancements to remain competitive and relevant in this dynamic landscape. The skills and resources needed to drive business will be impacted and under constant pressure, making future planning a challenge.
Business is changing faster than ever before.
In an omnichannel world, where time is our scarcest resource, companies are competing for talent by providing differentiating amenities, services and programing. Just as experiential retail is emerging, so too is the movement toward experiential workplaces.
A consumer mindset is bleeding into the workplace.
Mobile devices, cloud computing and other enablement technologies allow employees to work untethered throughout their day. The right tools and connectivity allow employees to be more productive, no matter where or when they work.
Technology is changing the way we interact.
Project-based teams are replacing hierarchical models as organizations evolve to move more quickly. Freelancers currently make up 36% of the global workforce and, at the current growth rates, are anticipated to represent the majority of the workforce by 2027.
The workforce is becoming more liquid.
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Drivers of Change