Optimising
Human Capital:
EMEA OCCUPIER SURVEY 2019
Evolving Strategies for
Skills, Space and Service
PROCUREMENT
AND FIT-OUT
FLEXIBLE
SPACE
USER
EXPERIENCE
TECHNOLOGY
Occupiers identify labour and skills shortages as one of their top three strategic challenges. The proportion highlighting this as an area of focus has doubled since last year.
Employee engagement and talent attraction and development are two of the three most important drivers of corporate real estate strategy, even ahead of cost-reduction. In this context, optimising human capital is becoming the overriding aim of occupiers’ property decisions.
The survey identifies four major, and interlocking, levers through which companies are seeking to use real estate as a way of influencing and enhancing their appeal to skilled labour:
• Procurement and fit-out strategy
• Flexible space strategy
• User Experience strategy
• Technology strategy
Join the conversation #eos2019