Acknowledge that failures are already occurring in the status quo and view failure as a necessary step towards positive change.
SYSTEMS AND PROCESSES
EXTERNAL NARRATIVES AND ECOSYSTEMS
MINDSET AND BELIEFS
Foster internal teams and relationships that are rooted in psychological safety and empowerment across all levels.
Redesign internal systems and processes to promote identifying, learning from, and taking action about failures.
Reshape the narrative and ecosystem to be supportive of local government innovation.
There's a misalignment in responsibilities and incentives in the public sector in rigid, time-bound systems.