To harness the potential value from combining human and artificial intelligence, businesses must rewire how they run.
See where AI is heading, its impact on the workforce, and what your organization needs to do to compete in a digital-first world with artificial intelligence.
Is your organization ready?
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LAGGARDS
LEADERS
LAGGARDS
9%
LAGGARDS
LEADERS
71%
LEADERS
28% ALL RESPONDENTS
Finding 5:
We allocate sufficient resources/funding toward AI-related technologies – strongly agree
It may seem obvious that AI leaders allocate the necessary resources to the effort, but without the right support, AI won’t get off the ground. See how leaders and laggards rate their investment.
LAGGARDS
LEADERS
Dedicate resources and funding to AI
LAGGARDS
LEADERS
LAGGARDS
13%
LAGGARDS
LEADERS
59%
LEADERS
27% ALL RESPONDENTS
Finding 4:
Middle managers think outside of the box and encourage innovation – strongly agree
Organizations need to create environments that welcome innovation and are open to change.
LAGGARDS
LEADERS
Encourage innovation
LAGGARDS
LEADERS
LAGGARDS
24%
LAGGARDS
LEADERS
64%
LEADERS
38% ALL RESPONDENTS
Finding 3:
Employees have access to reskilling options, such as training, seminars, and workshops
Fifty seven percent of all respondents say that AI will transform the workforce but few organizations (38%) currently provide retraining opportunities. Creating pathways for employees to grow their skillsets and develop new capabilities is integral to successful AI adoption.
LAGGARDS
LEADERS
Reskill your people and foster a learning culture
LAGGARDS
LEADERS
LAGGARDS
19%
LAGGARDS
LEADERS
46%
LEADERS
25% ALL RESPONDENTS
Finding 2:
We are strongly process-oriented vs strongly function-oriented
Moving the organization away from a functional approach towards a focus on process allows you to connect the dots between silos and deliver seamless experiences with AI. It’s clear that leaders have already embraced this.
LAGGARDS
LEADERS
Focus on process not function
LAGGARDS
LEADERS
LAGGARDS
7%
LAGGARDS
LEADERS
68%
LEADERS
30% ALL RESPONDENTS
Finding 1:
Senior management understands the benefits that AI offers - strongly agree
To make headway with AI, buy-in from the top is vital. Make sure they recognize the value it can bring.
LAGGARDS
LEADERS
Gain senior management support
LAGGARDS
LEADERS
LAGGARDS
LEADERS
AI is not simply a piece of technology, it needs a mindset that must be cultivated across your organization. In our report, we compare leaders to laggards to understand the most effective approaches to AI adoption.
Explore some of our findings below.
Start with a shift in mindset
With major transformation ahead, companies need to prepare their organizations and workforces, but most still have a long way to go. We share how the top 25% – the AI leaders that report most impact – are making AI work with a focus on people and process.
of respondents plan to implement AI in the next three years
of AI leaders say employees will be comfortable working with robots by 2020
82%
79%
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A new study by Genpact and Fortune Knowledge Group finds that companies have big plans for AI but only a fraction have cracked the code to deliver major impact.
5 ways to make your
business AI-ready
