Uncovering the Real Cost of Downtime

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Our whitepaper, Uncovering the Real Cost of Downtime: Calculate Your Risk, Protect Your Organization and Increase Profitability, explores the key factors contributing to downtime within organizations, the costs of downtime, and the role of RMM in decreasing and managing downtime..

Dive deeper into downtime

Almost 30% of an IT worker’s day is spent on non-urgent maintenance matters. Using an RMM solution can help a company increase efficiency.

RMM partners can deliver up to a 25% reduction in IT spending.

The U.S. RMM market is steadily growing at a rate of 12% each year.

Remote Monitoring and Maintenance (RMM) allows organizations to easily and seamlessly manage their technology infrastructure by providing remote support. This approach can prevent downtime and free up internal IT resources to focus on their core initiatives.

25%

12%

The Current state of rmm

HOW can companies Decrease & Manage Downtime?

000

500

200 MIN

$4.5M

DOWNTIME DAMAGE BY THE NUMBERS

A customer is 4X more likely to defect to a competitor for service-related problems than price.

IT downtime costs about $26.5 billion in lost revenue each year.

The average computer network outage costs a company nearly $72,000 per hour.

Businesses spend up to 200 minutes per outage to resolve issues.

Over two work weeks, or nearly $4.5 million in IT staff-hours, of downtime is experienced annually.

WHAT IS THE BUSINESS IMPACT OF DOWNTIME?

Not only does downtime have direct financial implications for businesses–it can also indirectly impact your bottom line by leading to customer complaints, negative publicity, and long-term reputation damage.

In today's fast-paced business environment, downtime is unacceptable. Both planned and unplanned outages can have serious repercussions for businesses. Let's explore the real costs for downtime –and how savvy companies are rising to the challenge.

REAL COST

OF DOWNTIME

UNCOVERING THE

HOW DOES DOWNTIME AFFECT COMPANIES BY INDUSTRY?

Brokerage:

Energy:

Telecom:

Manufacturing:

Retail:

Health Care:

$6.48 Million

$2.48 Million

$2 Million

$1.6 Million

$1.1 Million

$636,000

$90,000

Media:

Typical Hourly Cost of Downtime by Industry

Every minute of downtime can costs thousands or even millions of dollars in lost revenue or wasted resources.