Virtual Forum
From Chatbots to AI Agents in Admissions
Colleges have employed chatbots to support student recruitment and enrollment for several years. They provide quick answers to common student inquiries through automated scripted responses.
Now, many colleges are opting to upgrade from chatbots to AI agents for their admissions services. The capabilities of AI agents extend far beyond those of chatbots. They can understand diverse queries, learn from human interactions, and potentially take proactive steps to solve uncommon and complex issues.
Although AI agents have been proven useful and innovative for corporate customer relations, many higher ed administrators agree that parameters need to be established when integrating automated AI to ensure potential and existing students receive appropriate support.
Join us on July 24 at 2 p.m. ET for a 75-minute virtual forum to discuss the potential of AI agents, how they can benefit admissions, and how they can be properly used to improve the student experience throughout higher ed.
WATCH ON DEMAND
Ian Wilhelm
Deputy Managing Editor,
Chronicle Intelligence
Taylor Swaak
Staff Reporter,
The Chronicle
Jodi Ito
Chief Information Security Officer, University of Hawaii System
Ravi Pendse
Vice President for Information Technology & Chief Information Officer, University of Michigan
Host
Panelists
AWS Sponsor Segment:
Tom Andriola
Vice Chancellor for Information, Technology and Data, University of California at Irvine (UCI)
Danielle Yardy
AWS Higher Education Strategy
Jasmine A-young Park
Incoming Policy Advisor for Kids and Family Experiences, Google
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Wednesday, July 17
2 - 3:15 pm ET
WATCH NOW
Host
Ian Wilhelm
Deputy Managing Editor,
The Chronicle of Higher Education
Host
Ian Wilhelm
Deputy Managing Editor,
The Chronicle of Higher Education
Host
speakers