Meet Maria.
Now that her benefits are effective, Maria needs to make some important decisions about her care. Fortunately, myCigna® can not only help her with those decisions, but also guide her toward high-value providers — helping her save money overall.
FOR AGENT/BROKER USE ONLY. DO NOT DISTRIBUTE
Offered by Cigna Health and Life Insurance Company
Here’s where her journey begins.
When it comes to turning health care challenges into better results for your clients, the value of Cigna Healthcare and Dental solutions is clear.
Maria receives a Welcome email from Cigna Healthcare encouraging her to register for her personalized myCigna account.
Cigna Healthcare Dental applies clinical expertise to treat the whole person, proactively connecting employees to the care they need.
During Maria’s appointment with Dr. Appleseed, he tells her she needs a root canal in one of her molars.
Get to know Thomas.
Thomas recently learned he has diabetes.
Thomas’ employer also offers dental insurance through Cigna Healthcare.
Because better health starts with the mouth.
Click each icon to view Thomas’ myCigna mobile experience.
Maria takes a look at the first provider listed. The patient reviews are impressive, but this provider’s fees are higher than other providers.
Maria finds an experienced, gentle specialist who fits her in on a Saturday and she gets the treatment she needs.
But his diabetes means he’s at higher risk for gum disease, infections, tooth decay and other oral health complications.
Our integrated data and insights approach enables us to coordinate between his medical and dental health delivery systems, which identify Thomas as a candidate for our Oral Health Integration Program® (OHIP).
Customers who use myCigna:
Stay in network
Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna Healthcare representative. All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT) (CHLIC), Connecticut General Life Insurance Company, Cigna HealthCare of Connecticut, Inc., and Cigna Dental Health, Inc. and its subsidiaries, including Cigna Dental Health Plan of Arizona, Inc., Cigna Dental Health of California, Inc., Cigna Dental Health of Colorado, Inc., Cigna Dental Health of Delaware, Inc., Cigna Dental Health of Florida, Inc., a Prepaid Limited Health Services Organization licensed under Chapter 636, Florida Statutes, Cigna Dental Health of Kansas, Inc., Cigna Dental Health of Kentucky, Inc., Cigna Dental Health of Maryland, Inc., Cigna Dental Health of Missouri, Inc., Cigna Dental Health of New Jersey, Inc., Cigna Dental Health of North Carolina, Inc., Cigna Dental Health of Ohio, Inc., Cigna Dental Health of Pennsylvania, Inc., Cigna Dental Health of Texas, Inc. (in Texas, the insured dental plan is known as Cigna Dental Choice, and this plan uses the national Cigna DPPO network), and Cigna Dental Health of Virginia, Inc. CHLIC policy forms: OK – DPPO: HP-POL99, DHMO: POL115; OR - DPPO: HP-POL68, DHMO: HP-POL121 04-10; TN – DPPO: HP-POL69/HC-CER2V1 et al., DHMO: HP-POL134/HC-CER17V1 et al. The Cigna Healthcare name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. 963662a 01/24 © 2024 Cigna Healthcare. Some content provided under license.
Take a look
Cigna Healthcare’s clinical approach improves whole person health through innovative dental solutions, helping employees wherever they are in their journey. And our best-in-class clinical programs connect employees to solutions that can overcome barriers to care and deliver better outcomes.
From chronic condition care management to preventive dental care reminders, our solutions deliver the proactive, personalized support employees need in order to stay healthy.
We coordinate health delivery systems across dental, medical and pharmacy, using integrated data and insights to inform treatments, making it easier for members to get the most out of their plans.
Our expansive network offers simple, convenient access to care through a number of on-site, at-home, digital and virtual provider options — including 24/7/365 access to licensed dentists through Cigna Healthcare Dental Virtual Care.
The Cigna Dental Health Outreach Program offers proactive and personalized oral health support to improve utilization. The program has resulted in more than 45% of employees who receive this outreach going to the dentist for care.
Our Oral Health Integration Program (OHIP) helps employees identified with high-risk medical conditions benefit from enhanced dental services at little-to-no additional cost to help treat common oral health issues that result from their condition.
Conditions covered
• Heart disease • Diabetes • Radiation for head/neck cancers • Lupus • Pregnancy • Opioid misuse/addiction
• Rheumatoid arthritis • Stroke • ALS • Sjogren’s syndrome • Chronic kidney disease • Organ transplant • Parkinson’s disease • Huntington’s disease
While the diagnosis wasn’t what he hoped for, Thomas is in good hands. Through the Cigna Healthcare medical plan benefits offered by his employer, he’s able to stay on top of his chronic condition.
He checks in regularly with his clinical team — including his primary care physician for routine preventive care, as well as his endocrinologist and registered dietician.
But his care journey doesn’t stop there…
Maria discovers a provider who meets all her criteria — right location, flexible hours and extensive experience.
She’s also able to view her out-of-pocket costs for the procedure before she goes.
And because Maria used her myCigna account to find her dentists, she saved about $117 more than customers who don’t use myCigna.
And that’s better for the health of your business.
Engagement in the moment delivers a better customer experience and more savings.
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Again, she is shown a list of results, featuring providers with the highest Brighter Scores listed first.
1
®
your new growth plan
She’s a new Cigna HealthcareSM Dental customer.
“I’m officially a Cigna Healthcare Dental customer… now what?”
“How do I use my plan?”
“Where can I find a dentist in my plan network?”
“Where do I go if I need help?”
“How can I make the most of my benefits?”
Once she registers, she enters the digital engagement funnel.
Brighter Score points him to a high-performing, high-value dental provider.[CEROS OBJECT]
She chooses a dentist with a Brighter Score of 9.8 and makes an appoinment for care.
After entering geographic search details, she is shown a list of providers in her area who are part of the plan network. (Dentists with the highest Brighter Score® are listed first.)
As it’s been a while since he's had a cleaning, he receives a reminder from the Outreach program that it's time to schedule an appointment.
Maria logs on to myCigna and goes to the “Find Care” section.
Click each icon to view Maria’s myCigna mobile experience.
Maria needs to schedule preventive care, but doesn’t have a dentist.
“Is this type of service covered on my plan?”
“I’m kind of nervous. How can I find an endodontist with a great chairside manner?”
“I really don’t want to miss work. Can I find someone who offers Saturday appointments?”
“How much is this going to cost me?”
“Can I find a provider who has lots of experience?”
Maria logs in to myCigna and searches by provider type — in this case, endodontist.
She continues scrolling through the results…
When we engage customers to use the search and cost estimator tools on their myCigna accounts, we deliver higher network utilization and lower costs.
99.7%
of the time (compared to 92.8% for non-users)*
Save an average of
$117.10
more per member per year on dental care costs than those who don’t use myCigna*
*Internal analysis and reporting as of November 2021 for DPPO customers who use myCigna and DPPO customers who do not use myCigna. Matched case control study. Individual results may vary.
After entering geographic search details, she is shown a list of providers in her area who are part of the plan network. (Dentists with the highest Brighter Score are listed first.)
There’s more to us than major medical. It’s time to think outside the docs.
Adding Cigna HealthcareSM Dental can enhance your clients’ coverage and support healthier, more productive employees.
You need a consultative growth partner by your side to help your clients’ business grow.
We’re here to help.
By adding Cigna Healthcare Dental solutions to existing medical benefits, your clients can significantly improve the health, productivity and overall well-being of their employees. With our user-friendly solutions, you can help your clients achieve their goals while maximizing cost savings and value.
You can help your clients unlock greater value by adding Cigna Healthcare Dental solutions to their benefits.
Here’s how
Preventive dental care can help lower medical costs and promote positive outcomes.
Here’s how our clinical expertise, combined with data integration, helps to bring together the care and support employees need throughout their care journey.
Let’s take a look at one employee’s journey.
By using myCigna, he’s able to easily search for a network dentist by location, gender and years of experience.
Brighter Score points him to a high-performing, high-value dental provider.
Thomas is taking the right actions for his health and well-being.
A complete continuum of care
Combining our clinical expertise and plan data integration helps to proactively provide the complete support Thomas needs to stay healthy throughout his entire care journey.
1. “Preventive Dental Treatment Associated with Lower Medical Utilization and Costs.” National study of Cigna Healthcare customers with dental and medical coverage, updated December 2020. First-year TMC savings 6%, second year +2%, third year + 2.2% for cumulative savings of 10.2% over three years. Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, contact a Cigna Healthcare representative. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), Express Scripts, Inc., or their affiliates. In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN). 979217 12/23 © 2023 Cigna Healthcare. Some content provided under license.
12.25%
total medical costs, per member, per year
Diabetes
10.2%
No chronic condition
31% savings
on future dental costs
22% fewer
ER and urgent care visits
OHIP reimburses out-of-pocket costs for specific dental services used to treat gum disease and tooth decay.
There’s no additional cost to participate.
And once Thomas qualifies and enrolls, he can be reimbursed for periodontal treatments and procedures.
With Cigna Healthcare Dental solutions, Thomas has a plan that helps him stay healthier — from his teeth to his toes. And that’s something that always makes him smile.
Learn more about putting our dental solutions to work for your clients. Contact your Cigna Healthcare representative today.
Better oral health isn’t just good for employees. It’s also good for your clients bottom lines.
