Offered by Cigna Health and Life Insurance Company or its affiliates Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna representative. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Evernorth Care Solutions, Inc., and Evernorth Behavioral Health, Inc. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC). 945698 09/21 © 2021 Cigna. Some content provided under license.
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3. Creating a Well-Being Program
2. Reaching Your Goals
1. What Sets Us Apart
Our strategic collaboration and wide-ranging resources help get results.
Healthy Wins
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5. Resources for Your Employees
4. Resources for You
Get the tools
Empower your employees to live their best lives.
Dive in
Pass them on
Reach out to your Cigna Engagement Consultant for advice on your specific needs.
Physical
Emotional
Environmental
Financial
Social
Health is multidimensional. So is our Cigna Life Connected approach.
We help optimize health and productivity
Sources
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1. Centers for Disease Control and Prevention (CDC) “Adult Obesity Facts.” https://www.cdc.gov/obesity/data/adult.html. Page last reviewed June 7, 2021. 2. CDC, “National Diabetes Statistics Report.” 2020. www.cdc.gov/diabetes/pdfs/data/statistics/national-diabetes-statistics-report.pdf. 3. Achenbach, Joel. “Coronavirus is harming the mental health of tens of millions of people in U.S., new poll finds.” The Washington Post. April 2, 2020. https://www.washingtonpost.com/health/coronavirus-is-harming-the-mental-health-of-tens-of-millions-of-people-in-us-new-poll-finds/2020/04/02/565e6744-74ee-11ea-85cb-8670579b863d_story.html. 4. American Psychological Association. "Stress in America™ 2020.” Survey. https://www.apa.org/news/press/releases/stress/2020/sia-mental-health-crisis.pdf. 5. Steemers, Frank et. al. “From Immediate Responses to Planning for the Reimagined Workforce: Human Capital Responses to COVID-19.” The Conference Board. May 2020. https://conference-board.org/topics/natural-disasters-pandemics/planning-for-the-reimagined-workplace. 6. Ungar, Michael, PhD et al. Resilience Research Centre. August 2020. “Cigna Resilience Index.”
What is physical well-being? Healthier choices that can help reduce the risk of preventable diseases and conditions. Why does it matter? Helps increase energy and improves the ability to accomplish daily tasks.
1
5
in
with diabetes don’t know they have it.
18.1%
2
when employees are given time for healthy activities at work.
Engagement increases by
What is emotional well-being? Confidence and resilience in coping with life’s stresses and challenges. Why does it matter? Helps manage feelings and behaviors, and enables productivity to create meaningful contributions to the community.
3
struggle with depression.
4
What is environmental well-being? An understanding of how your environment affects your health – and how your habits and lifestyle affect the environment. Why does it matter? Helps establish an awareness of the relationship between individual health and home, work and community.
Workers want to have greater personal flexibility in work arrangements and a company culture that respects personal time, openness and access.
of employers are planning new workforce health and office safety measures.
85%
What is financial well-being? Understanding of your financial situation, feeling prepared and being able to define a path toward future financial goals. Why does it matter? Helps create a sense of security and relief from financial stress.
adults say that money is a significant source of stress.
Nearly
What is social well-being? Creating and maintaining positive relationships, and having a sense of connectedness and belonging. Why does it matter? Helps combat loneliness and ensure connections with others at work, at home and in the community.
of Americans are at risk for low resilience to challenges.
60%
6
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What are you looking to do?
Different strategies for different needs
First, set your goals.
Then, make it happen.
Increase virtual care utilization by 5%.
Spread the word about virtual care, including the many types, lower costs and added convenience.
Improve behavioral health awareness
Promote being proactive about health
Increase access and affordability
Empower more informed decisions
Decrease nonuser rate by 1%.
Send reminders emphasizing the benefits of preventive care and that it’s at no extra cost.
Increase virtual behavioral health engagement by 3%.
Provide talking points to leadership to emphasize well-being and your offerings.
Increase myCigna registrations by 3%.
Provide live and recorded demos of myCigna .
These examples are for illustrative purposes only.
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What you need to do
Our method can help
3. Creating a Well-being Program
Senior management is responsible for driving strategy and organizational priorities, so it’s important to show them how a wellness program can help make your organization more efficient and profitable.
Step 3: Perform an assessment
Step 2: Set up a health improvement committee
Step 1: Get senior management on your side
Step 4: Develop an operations plan
When developing, proposing and rolling out new wellness initiatives, you don’t want to go it alone. Include a diverse selection of employees who can give you realistic feedback on the initiatives.
When it comes to choosing your first topics to tackle, many organizations find employee feedback offers valuable guidance. This information will establish a baseline to test the effectiveness of your wellness program.
Articulate what the program will achieve and specific initiatives that will help employees. Then, confirm a budget and start to educate employees on how it works and why it matters. See if you can offer incentives to boost participation.
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We help employers get the word out about important health programs at every stage.
Communications tools
Cigna resources include:
VitaMin: A monthly campaign focused on a health topic that includes a digital newsletter, emails and social content.
Cigna Life Connected Seminars: Live webcasts multiple times a year that cover intriguing ways to improve well-being, both mind and body.
Cigna customer communications: Emails that drive your employees to take action on their health and maximize their plan benefits.
Empower employees to improve their health.
Wide-ranging support
Coaching programs
Behavioral care
Preventive care
Helpful tools
Your Health First Comprehensive chronic condition management
myCigna lets your employees:
Find in-network medical and behavioral providers, in person or virtual Compare cost and quality information for providers and hospitals, including verified patient reviews Review coverage Manage and track claims Access a variety of health and wellness tools and resources Get real 24/7/365 support Access nurses, doctors, pharmacists, EAP resources, crisis, and claims Engage via chat, email or text on the myCigna app or website; push notifications also available
Find in-network medical and behavioral providers, in person or virtual
Compare cost and quality information for providers and hospitals, including verified patient reviews
Review coverage
Access a variety of health and wellness tools and resources
Manage and track claims
Access nurses, doctors, pharmacists, EAP resources, crisis, and claims
Engage via chat, email or text on the myCigna app or website; push notifications also available
Get real 24/7/365 support
Disclaimers
1. Not all preventive care services are covered and different plans may cover different things. For example, immunizations for travel are usually not covered. See your plan materials for a complete list of covered preventive care services. 2. Cigna provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan's network and may not be available in all areas. 3. This program provides reimbursement for certain eligible dental procedures for customers with qualifying medical conditions. Customers must enroll in the program prior to receiving dental services to be eligible for reimbursement. Reimbursement is applied to and subject to any applicable annual benefits maximum. See your plan documents or contact Cigna for complete program details. 4. Employee assistance program services are in addition to, not instead of, health plan benefits. These services are separate from health plan benefits and do not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted legal and/or financial services. Legal consultations related to employment matters are excluded. Additional restrictions may apply. Program availability may vary by plan type and location, and are not available where prohibited by law. 5. Program services are provided by independent companies/entities and not by Cigna. Programs and services are subject to all applicable program terms and conditions. Program availability is subject to change.
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Annual wellness visits 100% covered in-network to get biometrics, screenings and vaccinations
Virtual care Virtual wellness screenings through MDLIVE make preventive care even more convenient and accessible
Health assessment A gamified tool that provides health insights and recommends relevant programs and resources
Cigna Dental Oral Health Integration Program Provides reimbursement for preventive dental treatments, such as fluoride and gum cleanings, to customers who have one or more of 13 chronic medical conditions
Easy access to in-person and virtual providers Talkspace and MDLIVE Talkspace - National online therapy service that connects users to a dedicated, licensed therapist in their state of residence via private messaging or live video
Employee Assistance Program (EAP) A variety of behavioral resources, including no-cost counseling sessions
Happify and iPrevail Self-service digital wellness tools available on myCigna
Changing Lives by Integrating Mind and Body (CLIMB) A coaching program focused on mindfulness and building resilience
Mental Health Recognition and Response Curriculum focused on providing a high level of understanding of mental health issues and how to respond appropriately to a mental health problem or crisis
My Health Assistant A suite of online coaching programs powered by WebMD
Cigna Diabetes Prevention Program in collaboration with Omada Digital behavioral counseling for people with or at risk of prediabetes
Health Advisor Personalized health coaching and treatment decision support
Lifestyle Management Programs One-on-one support for health challenges including weight, tobacco and stress
