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2. This example is for illustrative purposes only. It's not an actual Cigna customer experience.

Stories of Resilience

Not at all

I know how to behave in different social situations

Question 1 of 7

Take this questionnaire to identify how resilient you are today and simple steps you can take to help build your resilience skillset. When answering these questions, think about how each of them generally applies to you.

Resilience Quiz

Download Fact Sheet

Focus on holistic health management Build quality relationships and connections Increase diversity in the workplace Focus on inclusivity

•

Employers can help employees strengthen their resilience. Workers that show resilience are able to regulate their emotions in the workplace, know how to talk to their boss and ask for the support they need, maintain safety on the job, and nurture work-life balance. Combined, these traits may give workers an edge when workplaces become stressed. Ways to build resilience:

Resilience and Employers

1. Cigna Resilience Index: 2020 U.S. Report

Workers with access to expanded mental health services are more likely to be resilient than those without access.

Improving Resilience at Work

03/03

1. Cigna Resilience Index: 2020 U.S. Report

High resilience decreases as workers move from full-time employment to part-time employment to unemployment.

The workforce arm of the survey showed that employment status is a key determinant of resilience.

Workforce

02/03

1. Cigna Resilience Index: 2020 U.S. Report

Excessive online activity, domestic violence, unhealthy eating habits, pandemics, social injustice, and climate change are weighing on children.

The Cigna Resilience Index revealed a “resilience curve,” with children entering their early pre-teen years often experiencing a sharp decline in resilience that continues through age 23.

Children

01/03

Dr. Stuart Lustig, National Medical Executive for Cigna Behavioral Health, discusses the state of resilience in children, young adults, and parents today and shares tips for building greater personal resilience.

How can we help children and young adults build resilience?

Resilience in America Today

To better understand and help Americans build resilience in the face of today’s challenges, Cigna fielded a multi-arm national survey of 16,500 school-aged children, their parents, young adults, and working adults. Read the fact sheet to see how resilience differs across the lifespan and learn about the factors that impact resilience.

Download Fact Sheet

SAN DIEGO: LET’S GROW STRONGER TOGETHER

Highlights

Overview

Resilience Quiz

Resources

Resilience and Employers

Living in diverse communities with abundant social support Experiencing safe spaces and leisure activities Daily practices that include personal routines and accessing health care when it’s needed

•

Three Processes of Resilience

Awareness and self-reflection Personal skills that strengthen one’s identity Control over one’s life and fair treatment by others Physical and mental health that results from physical activity, proper nutrition, and sleep

•

Four Pillars of Resilience

Think of the phrase “Grow Forth” when confronting a challenging situation or an unusual amount of stress.

The acronym G.R.O.W. is an easy way to remember ways to build resilience:

Ground yourself in the situation Recognize what you can control Organize the resources you need Work with your community for support

•

G.R.O.W.

Resilience is the ability to bounce back from challenges big and small. It's a combination of personal qualities and social, economic, and environmental resources that make it possible to cope when life becomes difficult. There is a close link between resilience and mental and physical health, feelings of self-worth and self-esteem, and academic and professional achievement, demonstrating the need for children and adults alike to build greater resilience today.

Resilience

A little bit

Somewhat

Quite a bit

A lot

My family has usually supported me through life

Question 2 of 7

Not at all

A little bit

Somewhat

Quite a bit

A lot

I talk to my family/partner about how I feel

Question 3 of 7

Not at all

A little bit

Somewhat

Quite a bit

A lot

I feel supported by my friends

Question 4 of 7

Not at all

A little bit

Somewhat

Quite a bit

A lot

I feel that I belong in my community

Question 5 of 7

Not at all

A little bit

Somewhat

Quite a bit

A lot

I am treated fairly in my community

Question 6 of 7

Not at all

A little bit

Somewhat

Quite a bit

A lot

I have opportunities to apply my abilities in life (like skills, a job, caring for others)

Question 7 of 7

Not at all

A little bit

Somewhat

Quite a bit

A lot

You may have lower or moderate resilience.

Start Over

Everyone has experienced adversity or some form of hardship during their life. We all could benefit from strengthening our resilience skillset.

All information will be kept confidential by Cigna and used strictly for research purposes. Your responses will NOT be used for any sales purposes, nor will your responses be used in any coverage or claim payment decisions. We will use any information you provide strictly in accordance with our privacy policies. Cigna’s privacy policy can be found here: http://www.cigna.com/privacy The information provided is for educational purposes only. It is not medical advice and is not a substitute for proper medical care provided by a doctor. Cigna assumes no responsibility for any circumstances arising out of the use, misuse, interpretation or application of the information provided. Individuals are encouraged to consult with their doctor for appropriate examinations, treatment, testing and care recommendations, including before undertaking a new diet or exercise program.

You’re resilient!

This questionnaire is based on the Adult Resilience Measure (ARM), a 17-item questionnaire developed by the Resilience Research Centre at Dalhousie University, and has been published with permission from Scale creator Dr. Michael Ungar.

Your health plan may also have programs to help you manage challenges or stress, such as mental health services or an employee assistance program

Check out your health plan’s website or call the phone number on the back of your insurance card.

Ask your HR representative about the benefits included in your plan.

Mental Health America can help you locate support groups in your area and provide several useful resources including:

The Back-to-School Toolkit to help students, parents and school personnel navigate the uncharted waters of COVID-19.

Tools 2 Thrive handouts to help you connect with and support others.

Daily Strength connects people to online support groups.

Cigna provides mental health wellness resources, including webcasts focused on resilience:

Check out the Health & Wellness corner.

Employers can visit our Workplace Wellness section.

But even if you can typically bounce back from challenges, we all could benefit from strengthening our resilience skillset.

Start Over

22%

42%

Parents

Children 14 - 17

Young Adults 18 - 23

Children 11 - 13

Children 5 - 10

35%

34%

45%

37%

28%

27%

26%

25%

18%

Full-time Workers

Part-time Workers

Furloughed Workers (with benefits)

Furloughed Workers (overall)

Furloughed Workers (without benefits)

Laid-off Workers

vs.

Full-time workers with low resilience are 5x less likely to feel they have opportunities to apply their abilities in life

Nearly 2/3 of full-time workers are at risk of not being able to overcome challenges

60% of Americans do not have high resilience

60%

Supportive relationships, exposure to diversity, and access to resources and community will help us build a more resilient workforce.

Source: Cigna Resilience Index: 2020 U.S. Report

We make home-cooked meals because people want to know that someone actually cares about them. If we could get enough everyday people like myself to care a little bit more, we could get rid of poverty and get rid of hunger.”

“

Art makes people feel better. It’s therapy. I offer free art lessons that help people connect with their emotions and heal. This is the way I express my love for others. The goodness and kindness continue on through the people I help when they help someone too.”

“

Our community health workshops empowered seniors to take control of their health. I saw the difference we made teaching them how to manage diabetes, having them participate and set weekly goals.”

“

Rosa Esparza Schaefer San Diego County, CA Community Health Educator Helped seniors learn to manage diabetes

Qusay Al-Zubaidi El Cajon, CA Art Therapist Teaches art to bring joy and healing

Marcus Belgrove San Diego, CA Volunteer and organizer Alleviating hunger and poverty

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Highlights Resilience Overview Resilience and Employers Resilience Quiz Resources