Find Emergency Dept. Locations
Highest out-of-pocket cost
In an emergency, call 911 or go to the nearest emergency department.
The emergency dept. is a busy place! Longer wait times are common. If your condition isn’t life-threatening, know that your insurance company could deny payment. Consider Express Care or call your primary care physician’s office and ask for a same-day appointment.
• Loss of
consciousness
• Poisoning
• Severe, persistent
abdominal pain
• Severe burns
• Severe headache
• Shortness of breath
• Stroke symptoms
• Suicidal feelings
• Uncontrolled or
excessive bleeding
• Accidents
(falls, car crashes)
• Chest pain
• Coughing up or
vomiting blood
• Drug overdose
• Fever
• Head injury
• Injuries caused
by violence &
major trauma
• Life-threatening
conditions
When you need to go to
the Emergency Dept.
Headaches
Urinary Tract Infection
Sexually transmitted infection
Nausea, vomiting
Diarrhea
Minor injuries (sprains, strains, minor joint pain)
Insect bites & stings (including tick bites)
Minor burns
Skin injuries not requiring stitches
Cold, cough & flu symptoms, viral infections
Sinus infection
Earache
Sore throat
Conjunctivitis
(pink eye)
Skin rashes (poison ivy, ringworm, shingles, scabies, impetigo)
Minor aches and pains (without serious injury)
Find Locations and Wait Times
Lower-cost option
(most insurance accepted)
Patients ages 6+
Express Care’s not the right choice for wounds needing stitches or excessive bleeding!
When you should head
to Express Care:
Allergies
(seasonal)
Asthma
(adults only)
Back strains
and sprains
(adults only)
Bronchitis
(adults only)
Conjunctivitis
(pink eye)
Cold, cough &
flu symptoms
Covid-19
Screening
Minor burns or lacerations
Painful urination
(adults only)
Rashes
Sinus infections
Upper respiratory illness
UTIs
(adults only)
Acute vaginitis
(adults only)
Acute cystitis
(adults only)
Patients ages 2+
Low-cost, out-of-pocket option
(insurance may cover)
Use MyClevelandClinic™ to see a provider live 24/7, within minutes, from the comfort
of your own home (or work!) using your smartphone, tablet or laptop. Schedule a future appointment with a specialty physician.
Visit MyClevelandClinic
Call your primary care provider (PCP)
if you have any new health concerns.
They know your health history best.
Most offices offer
same-day appointments.
See your PCP for wellness visits, or to monitor any chronic health conditions.
Keep any regular appointments that your
PCP recommends!
Find a Primary Care Provider
EMERGENCY
DEPT.
VIRTUAL
CARE
EXPRESS
CARE
PRIMARY
CARE
Doctor | Express Care | ED
WHERE SHOULD
I GO FOR
Life happens in a split second. Is your arm broken or just sprained? Don’t panic! Knowing the right place to go will have you feeling better fast!