Learn more
Learn more
Learn more
46%
Our property & liability team provides a comprehensive global solution covering straightforward property damage cases to highly complex construction and environmental liability cases. We often jointly pursue insured and uninsured losses either on a usual basis, or by way of a subrogation agreement whereby the recovery and costs are apportioned by agreement between insurer and insured.
Our team is built on scale, expertise and a new vision for technology. With scale, comes the largest data set in the casualty space, providing more complete answers and better management information.
Casualty
65%
Learn more
MGAs (65%) and carriers (66%) agree that, going forward, AI will play a supportive role in the sector, enhancing existing processes and supporting decision making
54%
Over half of MGAs feel the current economic climate will impact their business negatively, echoed by over two thirds of carriers (69%)
“The current economic volatility is pushing MGAs to be more innovative in their processes. We're seeing technology, particularly AI, as a key enabler for efficiency. MGAs have an advantage because we can deploy new technologies faster than large carriers, with shorter decision chains and more agile infrastructure. Whether it's automated underwriting, digital product distribution, or data cleansing, we can quickly implement solutions that help us navigate challenging economic conditions. This isn't about replacing people, but making everyone better at their jobs and creating more streamlined, responsive insurance solutions.”
Ian Anson, Global CEO, Rokstone
Learn more
77%
Despite ongoing regulatory pressure, over three quarters of MGAs believe the claims process with carriers requires improvement, up from 59% in 2023
“We have an absolute obligation to dig beneath the surface of claims performance. It's not enough to say we pay 98% of claims - we need to understand how they're paid, what the customer experience looks like, and what learnings we can extract. The claims process is the moment of truth for insurance, and right now, we're failing to make meaningful improvements.”
Mike Keating, CEO at the MGAA
Learn more
57%
The majority of carriers expect their capacity allocation to MGAs to increase in the next 2 years
"MGAs are a critical pillar of our distribution strategy, bringing unique value through specialised expertise, innovative product capabilities, and access to distribution channels we might not otherwise reach. We've been partnering with MGAs for over 30 years, and their importance is only increasing. They're not just intermediaries, but strategic partners who challenge us to think differently, leverage emerging technologies, and tap into niche markets. As customer preferences evolve, MGAs provide the agility and innovation to support our growth strategy."
Joel Markham, Director of Schemes & Delegated Authorities, AXA UK
Learn more
MGAs (46%) and carriers (34%) agree that regulation is the main barrier to entry for MGAs starting up and/or entering new markets in the current climate
"Regulation has moved from being a compliance function to a strategic differentiator. For MGAs, particularly those aiming to scale or expand across borders, the regulatory framework directly shapes business design, capital allocation, and speed to market. We are advising clients to embed regulatory readiness into their structuring decisions from the outset – not just to meet evolving regulatory expectations, but to compete more effectively. This is especially true for firms looking at growth opportunities in regions like Latin America, where diverse regulatory regimes and local partnership requirements add further complexity. MGAs that invest early in appropriate compliance frameworks are better positioned to thrive – at home and abroad.”
Marcella Hill, Partner, Clyde & Co
In today’s increasingly competitive insurance market, AI offers insurers and reinsurers a valuable opportunity to rethink how they approach underwriting, pricing, and distribution. By enabling the rapid analysis of large and complex data sets—such as driving behaviour, health information, or fraud patterns, AI can help improve risk assessment and streamline decision-making.
However, these benefits come with significant risks. AI systems can inadvertently reinforce existing biases in the data they are trained on, potentially leading to discriminatory pricing or decision-making based on factors like race, income, postcode, or gender. The use of such data must also comply with data privacy regulations to avoid breaching individuals’ rights.
To ensure fair and lawful outcomes, underwriting decisions that rely on AI must be carefully monitored and audited. Algorithmic risk profiling, if left unchecked and lacking human oversight, can result in unfair treatment or violations of data protection laws. Insurers that succeed in deploying AI effectively will be those who not only embrace its potential but also fully understand, and manage, the risks that come with it.”
Rosehana Amin, Partner, Clyde & Co
Despite ongoing regulatory pressure, over three quarters of MGAs believe the claims process with carriers requires improvement,up 59% in 2023
Cyber
Our global team has handled over 5,000 cyber incidents and data breaches. We are one of the world’s leading cyber resilience firms. Our specialist team provides expert advice on how to address compliance risks, navigate crisis response, and respond to data protection and privacy issues across the full cyber lifecycle.
Learn more
“We have an absolute obligation to dig beneath the surface of claims performance. It's not enough to say we pay 98% of claims - we need to understand how they're paid, what the customer experience looks like, and what learnings we can extract. The claims process is the moment of truth for insurance, and right now, we're failing to make meaningful improvements.”
Mike Keating, CEO at the MGAA
77%
Despite ongoing regulatory pressure, over three quarters of MGAs believe the claims process with carriers requires improvement,up 59% in 2023
"MGAs are a critical pillar of our distribution strategy, bringing unique value through specialised expertise, innovative product capabilities, and access to distribution channels we might not otherwise reach. We've been partnering with MGAs for over 30 years, and their importance is only increasing. They're not just intermediaries, but strategic partners who challenge us to think differently, leverage emerging technologies, and tap into niche markets. As customer preferences evolve, MGAs provide the agility and innovation to support our growth strategy."
Joel Markham, Director of Schemes & Delegated Authorities, AXA UK
54%
“The current economic volatility is pushing MGAs to be more innovative in their processes. We're seeing technology, particularly AI, as a key enabler for efficiency. MGAs have an advantage because we can deploy new technologies faster than large carriers, with shorter decision chains and more agile infrastructure. Whether it's automated underwriting, digital product distribution, or data cleansing, we can quickly implement solutions that help us navigate challenging economic conditions. This isn't about replacing people, but making everyone better at their jobs and creating more streamlined, responsive insurance solutions.”
Ian Anson, Global CEO, Rokstone
Learn more
77%
Despite ongoing regulatory pressure, over three quarters of MGAs believe the claims process with carriers requires improvement,up 59% in 2023
“We have an absolute obligation to dig beneath the surface of claims performance. It's not enough to say we pay 98% of claims - we need to understand how they're paid, what the customer experience looks like, and what learnings we can extract. The claims process is the moment of truth for insurance, and right now, we're failing to make meaningful improvements.”
Mike Keating, CEO at the MGAA