Catastrophic Injury & Large Loss
Property Damage
Credit Hire
Even minor movements in inflation, salaries, goods and services can have major implications for damages over a claimant’s lifetime. We look at issues around care and case management, loss of earnings, therapies and Court of Protection guidelines – as well as the upcoming review of the Personal Injury Discount Rate.
Claims inflation is being impacted by escalating costs and shortages of materials and labour, the drive towards greener construction methods, the rising incidence of extreme weather events and issues such as house prices and rental costs. We consider what all this means in terms of underinsurance risk, cash settlements and reserves.
The rising cost of repairs plus skills and parts shortages have extended hire periods in the credit hire space. Meanwhile, Credit Hire Companies are more assertive about controlling claims and pushing litigation. We discuss routes to effective intervention and engagement with claimants, plus the potential for green parts to bring down indemnity spend.
Employers' & Public Liability
Both general and special damages claims are subject to significant inflationary pressure due to drivers stemming from the general economic environment, and as a result of strategies by some lead generators to maximise what their clients are seeking. Businesses and their insurers must devise suitable mitigation strategies too – we assess what’s involved.
Motor
Bodily injury claims are the primary focus of our motor report, where, following recent ‘whiplash reforms’, the frequency of claims has decreased but values have soared as a result of claims displacement. We explore the rise of claims building for injuries to other parts of the body and new types of claimant, and the vital role of data in claims assessments.
Fraud
The current climate is a breeding ground for fraud. We look at the rise of exaggerated claims and application fraud, plus the targeting of ‘vulnerable’ claimants. As well as the reactive methods insurers can deploy to close down suspicious activity, we investigate proactive approaches, including using AI-enabled digital tools to spot developing trends.
Credit Hire
The rising cost of repairs plus skills and parts shortages have extended hire periods in the credit hire space. Meanwhile, Credit Hire Companies are more assertive about controlling claims and pushing litigation. We discuss routes to effective intervention and engagement with claimants, plus the potential for green parts to bring down indemnity spend.
Property Damage
Claims inflation is being impacted by escalating costs and shortages of materials and labour, the drive towards greener construction methods, the rising incidence of extreme weather events and issues such as house prices and rental costs. We consider what all this means in terms of underinsurance risk, cash settlements and reserves.
Catastrophic Injury & Large Loss
Even minor movements in inflation, salaries, goods and services can have major implications for damages over a claimant’s lifetime. We look at issues around care and case management, loss of earnings, therapies and Court of Protection guidelines – as well as the upcoming review of the Personal Injury Discount Rate.