Experience all that THINK has to offer. Register for the in-person event in Chicago or the virtual-only option for select general session content and special offerings from wherever you are.
We rigorously curate our THINK contributors throughout the year to ensure your experience is as relevant and rewarding as possible. Check often for updates and additions.
Transform your outlook and your credit union.
KNOW YOUR MEMBERS LIKE NEVER BEFORE
We launched a reinvention process at our credit union.
THINK unleashed the thought process we needed.
Register for free
Michael Poulos, President & CEO, Michigan First Credit Union
Two ways to experience Co-op THINK, the credit union industry’s most talked-about thought leadership event
May 2-6, 2022 | Chicago
Ken Kocienda
Product Architect of Humane, former designer & engineer for Apple
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Uncover new ways to embrace,
interpret and integrate data.
BE THEIR CHOICE FOR EVERY MOMENT
Turn passive relationships into active ones.
EMBRACE THE POWER
OF CONNECTION
Learn the best ways to invest to future-proof your business.
Sallie Krawcheck
CEO and Founder Ellevest
Former CEO of Merrill Lynch, Smith Barney, US Trust, Citi Private Bank, Sanford C. Bernstein and CFO for Citigroup, Krawcheck is the CEO and co-founder of Ellevest, an innovative financial company, by women for women.
Gigi Hyland
Executive Director
National Credit Union Foundation
Learn from a financial services powerhouse how Ellevest leveraged micro-segmentation to create more personalized experiences and new, fertile space to serve an underserved market.
Jim Nussle
President & CEO
Credit Union National Association
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Todd Clark
Co-op President, CEO
Throughout his career, Clark has specialized in identifying technology gaps in the market and determining how emerging technology will fill those gaps, all with an aim of uncovering efficiencies for smaller financial institutions.
Jean Chatzky
Financial Journalist, CEO and Founder HerMoney Media
As the financial editor of NBC Today for 25 years and the Financial Ambassador for AARP, Jean appears frequently on CNN, MSNBC and has been a recurring guest on The Oprah Winfrey Show. She is a New York Times and Wall Street Journal best-selling author on financial wellness.
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Rethink everything
rejoin us live
CHICAGO | MAY 2–6, 2022
Register now
Author of the bestseller Creative Selection: Inside Apple’s Design Process During the Golden Age of Steve Jobs
Hyland ignites and inspires credit union professionals to put consumer financial health and cooperative principles at the heart of their business strategy.
Since 2014, Nussle has led CUNA, the largest and most influential national financial services trade association advocating on behalf of America's credit unions.
Read: Co-op Research Findings
The data is in.
And it’s invaluable.
Throughout THINK 22, we’ll be sharing the most up-to-date insights from our research study conducted with EY and Filene, including proprietary findings from credit unions, members and prospective members. Gain an insightful look into what consumers expect from payments, ecommerce, and the impact of both on their primary financial relationship choices. We’ll share specific ways you can respond and create the most promising path forward for your credit union.
Dave Logan
New York Times #1 bestselling author, Fortune-500 leadership consultant, Co-Founder of Care4th
Co-authored six books, including the bestseller Tribal Leadership, and the international bestseller The Three Laws of Performance, which was endorsed by Nobel Peace Prize Laureate Desmond Tutu.
Swan Sit
Global Digital Marketing Consultant
Dubbed as “Queen of Clubhouse” by Forbes, former Head of Digital Marketing at Nike, Revlon, and Estée Lauder, selected as a Brand Innovators 40 Under 40, Marketing Women to Watch and took home both Best Social Campaign and Best in Show at the Glossy Awards.
Eswar Prasad
Cornell University Professor, International Economist, Author of “The Future of Money”
Author of the book The Future of Money: How the Digital Revolution is Transforming Currencies and Finance which was named one of the best economics and business books of 2021 by The Economist.
Todd Clark
Co-op President, CEO
Throughout his career, Clark has specialized in identifying technology gaps in the market and determining how emerging technology will fill those gaps, all with an aim of uncovering efficiencies for smaller financial institutions.
New research showing the importance of knowing members like never before
An impressive line-up of speakers and changemakers from inside—and outside—the credit union industry, providing actionable insights you can apply starting the day you return
Insights to help you put members front and center, future proofing your model to keep pace with increasing member expectations
We’ve built out a full slate of exclusive experiences you can only find at THINK 22, including:
Join us for Co-op THINK 22 as we dive into new research showing the importance of knowing members like never before. We’ll hear from an impressive line-up of speakers and changemakers from inside—and outside—the credit union industry, providing actionable insights you can apply starting the day you return. You’ll learn new ways to put members front and center, future proofing your model to keep pace with increasing member expectations.
Rethink what it means to be member-centric
Experience all that THINK has to offer. Register for the in-person event in Chicago or the virtual-only option for select general session content and special offerings from wherever you are.
Two ways to experience Co-op THINK, the credit union industry’s most talked-about thought leadership event
May 2-6, 2022 | Chicago
Fred Reichheld
Founder of Bain & Company's Loyalty Practice
Fred Reichheld is a Bain Fellow and founder of our Loyalty practice, which helps companies achieve results through customer and employee loyalty. He is the creator of the Net Promoter® system of management. A frequent speaker at major business forums and his work on loyalty has been widely covered in The Wall Street Journal, New York Times, Financial Times, Fortune, Business Week and The Economist.
Colin Bryar
Former Amazon Executive, Author and Co-Founder of Working Backwards
Bryar is the former Amazon Chief of Staff, shadowing Jeff Bezos for 2 years.
Creator of the Net Promoter system of management and author of five books including the New York Times bestseller “The Ultimate Question 2.0.”