Your Trusted Source for Guidance, Insights, and Inspiration

AI Innovation

Advance your strategic priorities with AI technologies tailored to your organization’s unique environment, data, and goals. Connection’s Helix Center for Applied AI and Robotics offers technical expertise, end-to-end solutions, and deep partnerships to harness the power of artificial intelligence.

The Building Blocks of

Identify and prioritize opportunities to align AI with your organization’s vision for the future.

Lay the foundation for secure, scalable growth with processes and policies that ensure regulatory compliance, data privacy, and ethical AI usage.

Prepare your workforce to embrace change and maximize the value and impact of your AI investment as a force multiplier for your human capital.

Strategy

At the Core of AI Excellence

Advisory

Infrastructure

Processors

Data Orchestration

Application Alignment

Kinetic Bridging

Powerful Outcomes and Unique Insights

Transform data into actionable insights and quantifiable results with models built for your organization, industry, and audience. Put the power of your core AI components to work and unlock the capabilities your organization needs to drive growth and productivity.

AI for Manufacturing

AI for Life Science

AI for Retail

Create content, analyze data, predict trends, and speed decision making with generative models that deliver personalized customer and employee experiences. Construct your AI system for optimal:

Our AI Partners

Webinars and Case Studies

The Evolution and Future of AI in Manufacturing Webinar

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AI Visionaries Who Understand Your Vision

Unlock the power of your data with help from the AI experts at Helix. Share your goals with our team and we’ll help you identify, deploy, and optimize the AI technologies to bring your vision to life.

Ensure high-quality output your users find relevant and accurate.

Quality

Governance

Readiness

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Let AI do the heavy lifting. Equip your teams with broader reach, deeper insights, and greater agility—using AI to deliver data-driven predictions, personalized suggestions, and relevant insights in real time.

Transforming Retail Through the Power of AI

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How AI Is Transforming Manufacturing

Responsible AI in Digital Health and Life Science

Offload time-consuming tasks, reduce costs, and deliver richer customer experiences with AI-driven automation. From chatbots, virtual personal assistants, and cashier-less checkout technology to automated inventory management and more accurate demand forecasting, AI and automation offer groundbreaking advantages for retail:

Hire, train, and retain talent with seamless, consistent onboarding and rewarding work environments.

Develop personalized recommendations and deeper engagement informed by customer behavior and sentiment.

Boost sales performance, brand loyalty, and customer satisfaction.

Optimize production processes, improve supply chain management, and increase safety with AI technologies that keep your team on the cutting edge. Your factory of the future is driven by AI that helps you:

Improve product quality with more accurate defect detection.

Reduce downtime and increase productivity with just-in-time maintenance scheduling.

Predict equipment failures with insights customized for your unique environment, operators, and workloads.

From unraveling the mysteries of genomics and protein folding to personalized medicine and discovering tomorrow’s drug molecules, artificial intelligence offers near limitless potential for scientific research. Accelerate your project timelines with AI and machine learning solutions that excel at identifying patterns in large and complex data sets.

Design and optimize new drug molecules and predict their effectiveness.

Predict the 3D models of complex protein structures.

Analyze vast quantities of data with unmatched speed and accuracy.

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Put our 40+ years of industry-leading hardware and software expertise behind your AI infrastructure. Eliminate bottlenecks, reduce costs and complexity, and ensure scalability with an infrastructure layer designed to support your data requirements and AI vision.

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Optimize compute for your workloads with the ideal CPU, GPU, and TPU solutions to power your machine learning algorithms and AI applications.

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Automate time-consuming and repetitive processes to effect kinetic action within your organization and build a pathway to higher productivity, quality, and savings.

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Ensure your AI stack achieves intended outcomes and delivers consistent business value to stakeholders.

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Annotate and orchestrate your data to facilitate the integration of AI models with your data sources, support rapid prototyping, and ensure high accuracy and effectiveness of your AI applications.

TechSperience Episode 116: How Artificial Intelligence is Changing...

Retail 2023 – A Year of Smart Technology

AI in Retail: Key Considerations Before Starting the Journey

AI in Healthcare – A Revolution in Progress

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Deliver results with the speed and efficiency to match your workflows.

Efficiency

Capture a broad representation of your data and reduce undesired biases.

Diversity

Generative AI

Our Solutions

Why Helix

Top Benefits of AI

Industry Challenges

Data Quality and Bias

Your Generative AI models are only as useful as the data they’re trained on. To ensure success and mitigate bias risks, your Generative AI solutions need access to diverse, high-quality data. Is your data ready for AI?

Implementing data-driven AI solutions in the workplace also introduces the potential for additional security and privacy risk. Do you have the proper security measures and protocols in place to reduce your organization’s risk and satisfy regulatory requirements?

Security, Privacy, and Regulatory Compliance

Groundbreaking technologies are often accompanied by steep learning curves, and Generative AI is no exception. Do you have the talent and skillsets required to build, integrate, and support Generative AI solutions that deliver meaningful results and complement your existing infrastructure investments?

Integration with Existing Systems

Generative AI

Equip your workforce with the tools and resources to accelerate innovation. From automation that cuts down on repetitive tasks to personalized workflows that increase job satisfaction and productivity, Generative AI can help your team do what they do best—faster and more accurately.

Increased Efficiency and Productivity

Arm decisionmakers with the data-driven insights they need to act quickly and confidently. Collect, organize, and analyze large datasets in real time and build predictive models that can help your team better anticipate and react to changing business conditions.

Smarter Decision Making

In addition to helping your team realize significant productivity benefits and cost savings, Generative AI presents unique opportunities to secure an advantage over your competition. Be the first to market with new products and services, effortlessly expand your reach to a wider audience with personalized messaging, and ensure a superior customer experience with consistent, on-brand communication and meaningful engagement.

Competitive Advantage

At Helix, we specialize in delivering cutting-edge Generative AI solutions, tailored to transform and elevate business operations. Our comprehensive range of services is designed to meet the unique demands of Generative AI, ensuring optimal outcomes across various applications. We don’t just deliver Generative AI solutions; we forge partnerships to drive innovation and transformation. Our services are designed to empower your organization, ensuring your implementation of Generative AI is efficient, ethical, and legally compliant, thereby driving significant value and advancement in your operations.

We begin with a core focus on infrastructure optimization, understanding that the foundation of effective Generative AI lies in robust and adaptable systems. Our expertise ensures that the infrastructure is primed for high-performance outcomes, capable of handling complex AI workloads, including Generative AI models.

Infrastructure Optimization

In the realm of Large Language Models (LLMs), we provide both proprietary solutions and expertise in open-source platforms like Llama. Our approach is tailored to align with the specific needs and goals of our clients, ensuring that the LLMs are not just powerful, but also perfectly suited to the task at hand.

LLM Proprietary and Open Source Solutions

At the forefront of our services is a stringent quality assurance process. We are committed to mitigating issues like bias and drift, ensuring that our Generative AI solutions adhere to the highest ethical standards. This commitment to ethical AI extends beyond functionality, ensuring that our solutions are socially responsible and unbiased.

Quality Assurance and Ethical Considerations

Our strategic roll-out process is designed to be seamless and effective. We collaborate closely with clients to develop bespoke strategies for the implementation of Generative AI, including crafting internal data strategies essential for training localized LLMs. This tailored approach ensures that each Generative AI solution is finely attuned to the specific requirements and nuances of the business environment.

Roll-out Process and Strategy

Recognizing the challenges in data availability, we utilize synthetic data, particularly in scenarios where data is sparse or sensitive. This innovative approach allows us to build robust models, expanding the capabilities of Generative AI in various industries.

Synthetic Data Utilization

We extend our expertise to include commercial Generative AI products such as Copilot. Our team provides comprehensive support, from strategic implementation to optimization, ensuring these advanced tools are integrated smoothly into existing business processes, thereby enhancing efficiency and innovation.

Commercial Products (Copilot)

Understanding the complex legal landscape surrounding Generative AI, we place a strong emphasis on legal compliance. Our team stays abreast of the latest regulations and ethical standards governing LLMs, ensuring that all our solutions are not only effective but also legally sound.

Legal Compliance and Considerations

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AI for Retail

Attracting, training, and retaining talent is essential to any retailer dedicated to providing an exceptional shopping experience. Does your workforce have access to the tools, resources, and support they need to be productive, efficient, and satisfied on the job?

Modern Workforce

Optimizing efficiency, minimizing expenses, and ensuring satisfied customers isn’t easy when your supply chain is unpredictable. For your business to run at peak efficiency, you need better predictive analytics, smarter inventory planning, and insights into customer purchasing habits and trends.

Supply Chain Constraints

Keeping your customers happy, engaged, and coming back for more is harder than ever in today’s fast-paced, competitive world of retail. Are you leaving engagement opportunities on the table and pushing your customers to shop elsewhere?

Customer Experience

Deliver a personalized shopping experience with insightful product recommendations, targeted advertising campaigns, and promotions that increase customer engagement, conversion rate, and loyalty.

Enhanced and Personalized Customer Experience

Equip your workforce with the technology they need to be happier and more helpful. Offload repetitive tasks to virtual assistants and enable real-time access to product information, inventory details, and training resources and watch your store productivity soar.

Improved Employee Productivity and Satisfaction

IFrom warehouse automation and delivery route optimization to predictive analytics that enable optimal inventory levels, AI can help you build a more efficient, resilient supply chain.

Optimized Supply Chain

Helix offers a consultative approach to AI implementation—with strategies and solutions tailored to your business. Our team of retail experts understands your industry, your unique challenges, and how to leverage the latest innovations in AI to deliver a world-class shopping experience. Our customer-centric, vendor-agnostic focus ensures we’re able to design, integrate, and support AI solutions based on your brand and mission. Most importantly, we can help you embrace transformational change by providing the guidance and expertise to integrate powerful AI solutions with your existing technology, processes, and people.

This 30-minute engagement offers a high-level overview of Helix, valuable background on our team and methodology, and an exploration of our core AI competencies.

Baseline Review

IIn this full-day, on-site workshop, attendees will explore a roadmap for AI success, including a high-level overview of AI fundamentals and retail-specific technologies to briefings on advanced topics on AI foundational modeling, machine learning operations, data orchestration, and more.

Full-day Workshop

Quality Assurance and Ethical Considerations

Roll-out Process and Strategy

Synthetic Data Utilization

Commercial Products (Copilot)

Legal Compliance and Considerations

Our Solutions

Why Helix

Top Benefits of AI

Industry Challenges

How will your workforce evolve over the next 5 years—and how will you support your team by attracting and retaining the talent needed to operate safely and efficiently while scaling to meet demand?

Modern Workforce

Your bottom line has never been under greater pressure. Higher input costs for labor, materials, shipping and logistics, inflation, and rising financing costs put a strain on your ability to remain competitive.

Controlling Costs

Your business is unique—and so is your competitive landscape. How will you ensure your brand, products, customer experience stand apart from the crowd?

Market Differentiation

Simplify your AI journey with a partner who understands your business, your industry, and how to apply AI technologies to realize your vision. Helix has a dedicated Manufacturing Practice made up of experts from trade, a portfolio of manufacturing-based solutions, and advisory services to help you succeed in adopting smart manufacturing solutions. We extend this expertise and portfolio of solutions with consultancy services, proven use cases, and domain expertise to help you successfully address your unique challenges and opportunities with artificial intelligence. Helix and the Connection Manufacturing Practice understand OT and IT technology, have deep domain expertise, and will develop a strategic roadmap that addresses your organization’s unique corporate objectives and existing infrastructure investments—integrating prioritized use cases to help your business adopt AI with purpose and impact.

Discover a more efficient path forward with expert guidance to help plan your strategic roadmap, optimize your business, and leverage technology to realize your goals. Our Manufacturing Technology Workshop provides a valuable opportunity for Helix experts to delve into your facility and processes, exploring the current state of operations and IT to better understand your business. We will identify and prioritize enabling technologies and provide high-level recommendations for your current and future technology strategy.

Manufacturing Technology Workshop

Manufacturers are data-rich, but often struggle to unlock and leverage its full value. Leading with a “no device left behind” strategy, Helix helps connect industrial IoT (IIoT), Commercial IoT, Industrial Control Systems (ICS), Factories, Building Management, Logistics, and Embedded Products across the value stream to set the foundation for trusted corporate data usage by artificial intelligence.

Data Acquisition and Orchestration

Today’s engineers leverage advanced software and simulation capabilities to design better products, simulate usage and performance, and optimize the sustainability of both their input materials and downstream production, energy, and aftermarket costs of operation. This technology depends upon high-performance computing solutions from workstations to data center clusters, all built to help engineers shorten time to market, optimize production, design-in cutting-edge features and capabilities, and design-out defects before a physical prototype is ever built.

Computer-Aided Design, Engineering and Simulation

Helix can help you reduce supply chain risk, maintain lean inventories, respond to demand fluctuations more effectively, and enhance overall supply chain efficiency. With the support of supply chain artificial intelligence—Supply Chain and Partner Visibility, Supply Chain Twins, and Supply Chain Simulation—you can take your organization to the next level of flexibility and reliability by assessing and responding to market conditions in real-time.

Supply Chain Optimization

Artificial intelligence is changing how manufacturing companies approach quality management. With data analysis, pattern recognition, and anomaly detection, you can significantly enhance your quality control processes and manufacture products with exceptional consistency and reliability.

Quality Management

Whether internal plant operations or aftermarket customer product support, it’s vital that equipment remains operational and conforms to expectations and established standards. Unplanned downtime and planned maintenance are all part of the process, but is there a way to introduce greater reliability and lower costs? AI unlocks the ability to provide real-time visibility into machine status and health, helping your organization improve operational equipment effectiveness, proactively alert maintenance teams and services of potential issues, and predict machine failure. With prescriptive maintenance, you can leverage artificial intelligence to enhance machine availability and utilization, optimize planned maintenance activities, and minimize impact to operations based historical machine performance, real-time status, and maintenance scheduling.

Predictive and Prescriptive Maintenance

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Our Solutions

Why Helix

Top Benefits of AI

Industry Challenges

AI for Manufacturing

You’re tasked with bringing next-generation drugs to market faster than ever before—without compromising on safety or efficacy. You need better predictive models, improved clinical trial design methodologies, and a work environment that lets you attract and retain top scientific talent.

Rising R&D Costs and Decreasing Success Rates

From patient safety and financial sustainability to compliance and regulatory requirements, your organization faces a complex, constantly evolving risk landscape. Do you have a plan and processes in place to reduce risk in a timely, cost-effective manner?

Risk Management

Improving productivity and optimizing administrative costs—while reducing the burden on your workforce—requires new technologies and a new way of thinking.

Operational Efficiency

Meaningful use of unstructured data can help your organization optimize operations, advance health equity, and improve patient outcomes. AI enables the analysis of large, complex datasets to collect, identify, and act on insights in real time.

Data Analysis and Insights

ccelerate the discovery and development of promising medicines with AI algorithms that significantly reduce the time and costs associated with early-stage drug discovery. From virtual screening tools that streamline the analysis of potential drug candidates to clinical trial optimization, AI-powered technologies can help your team revolutionize R&D efforts.

Drug Research and Development

Automating repetitive, time-consuming tasks frees your workforce to focus on strategic priorities and projects that make full use of their expertise and skillsets. Beyond boosting productivity and reducing costs, AI-powered tools help your organization build an engaging, rewarding work environment.

Improved Operational Efficiency

Helix brings together an in-depth understanding of AI technology, extensive experience in the life sciences industry, and more than 40 years of leadership as a trusted IT solutions provider to deliver a customer experience that is second to none. Your unique environment, users, and goals drive the conversation and inform how we bring our expertise and deep partnerships to bear. Listening to your challenges and vision for the future, our team leverages cutting-edge AI solutions, bespoke strategies, and a deep understanding of the business, ethical, and fiduciary drivers behind artificial intelligence to deliver transformative results.

This 30-minute engagement, delivered by Jen Johnson, Practice Director, offers a high-level overview of Helix, valuable background on our team and methodology, and an exploration of our core AI competencies.

Baseline Review

An on-site workshop designed to help you prioritize Generative AI projects for healthcare, with an emphasis on operational vs. clinical outcome. Deliverables include an AI Roadmap for 2-3 Generative AI initiatives.

Half-day Workshop

In this full-day, on-site workshop, attendees will explore a roadmap for AI success, including a high-level overview of AI fundamentals and healthcare-specific technologies to briefings on advanced topics on AI foundational modeling, machine learning operations, data orchestration, and more.

Full-day Workshop

Our Solutions

Why Helix

Top Benefits of AI

Industry Challenges

AI for Life Science

At Helix, we pride ourselves on being a premier IT service provider in the realm of Artificial Intelligence, staffed with the industry's most technically adept professionals. Our team comprises top-tier experts, each possessing deep, vertical-specific knowledge that sets us apart in the AI landscape. Our mature, methodical approach to AI solutions is grounded in a unique workshop model, meticulously tailored to uncover and cater to your specific needs while illuminating the art of the possible in AI applications. This client-centric strategy is bolstered by our full-stack capability, encompassing every facet of AI implementation—from initial concept to deployment and beyond. As a single-stop shop for AI solutions, we ensure a seamless, integrated experience, leveraging cutting-edge technology and bespoke strategies to deliver transformative results that redefine industry standards.

ADVISORY

Helix specializes in empowering organizations to harness the full potential of artificial intelligence, thereby revolutionizing their application into a classification we call Intelligent Applications. Our expertise lies in guiding companies to derive deeper insights from their data, optimizing the consumption and interpretation of information to deliver more impactful outcomes. We excel at creating robust data frameworks, enhancing the quality and relevance of data, which forms the backbone of a stronger data fabric and intelligent applications.

KINETIC BRIDGING

Embracing a 'data-first' approach, Helix is dedicated to crafting mature, well-established data strategies and robust data pipelines—essential precursors to effective AI implementation. Our expertise extends to developing cost-effective data models that seamlessly integrate across the edge, on-premises, and cloud environments, addressing the dynamic challenges of modern data ecosystems. Central to our ethos is a steadfast commitment to ethical AI, a principle deeply ingrained in every aspect of our data strategy. This ethical approach is complemented by our strong partnerships with leading data solution providers, enabling us to orchestrate comprehensive, efficient solutions. From the initial design phase through to implementation, operations, and support, Helix stands as the singular, all-encompassing provider your business needs to develop and enhance its data ecosystem, ensuring you remain at the forefront of innovation and efficiency in the ever-evolving digital landscape.

DATA ORCHESTRATION

The Helix team is not only skilled in the technicalities of AI but also in creating solutions that are both energy-efficient and economically viable. Moreover, our strong and well-aligned partnerships with industry leaders enable us to cover all aspects of AI workload infrastructure, ensuring you receive the most advanced, efficient, and cost-effective solutions. Combining technical acumen with a keen awareness of energy and cost implications, Helix is the ideal partner for organizations seeking to leverage AI infrastructure that is as efficient and sustainable as it is powerful.

AI WORKLOAD INFRASTRUCTURE DESIGN AND OPTIMIZATION

Our AI services are bolstered by a robust methodology and unparalleled expertise in designing AI workload-based infrastructure. This expertise encompasses a broad spectrum of AI workloads, such as data orchestration, model training, fine-tuning, and inference. Our infrastructure designs are versatile and comprehensive, adeptly spanning environments from the edge to the cloud and on-premises, ensuring adaptability and scalability tailored to specific deployment landscapes.

Model Selection and Task Alignment AI Quality Assurance and Ethics Model Fine-Tuning and Prompt-Tuning Enhancing Foundational Models Optimized Model Deployment Assessment of Model Drifts Establishing and Providing MLOps Capabilities

Helix offers a comprehensive suite of AI model-related services, tailored to the unique needs of your organization and environment. We ensure AI initiatives are not only technically sound, but also ethically responsible and aligned with your business objectives. Encompassing a wide range of specialized assistance, from identifying the most suitable models for specific tasks to implementing robust AI Quality Assurance (QA) processes, our portfolio of services includes:

AI MODEL TRAINING, INFERENCE, AND OPTIMIZATION

• • • • • • •

Helix specializes in providing comprehensive support in AI Ops, MLOps, Data Ops, and broader management services, tailored to propel your organization forward in using AI as a strategic driver for success. Our suite of services is designed to empower your team, enabling your workforce to concentrate on their core business activities while we handle the technical complexities. With AI Ops, we offer intelligent automation and operational expertise to ensure that AI systems are efficiently managed and optimized. This includes continuous monitoring, management of AI models in production, and ensuring they adapt and scale according to changing business needs. Our approach ensures that AI systems are robust, responsive, and deliver consistent value.

xOPs MANAGEMENT AND SUPPORT

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See how AI can help.

Augment your workforce with AI, enabling them to focus on higher-value tasks and make more informed decisions. Applying AI to manufacturing processes offloads human tasks better suited to technology, helping you boost productivity, increase job satisfaction, and support a more engaged workforce.

Workforce Productivity

AI-powered vision systems and inspection technologies can detect defects in supplier-delivered materials, documentation, and manufactured products with high accuracy and speed, ensuring only high-quality products reach customers. Reduce waste, improve customer satisfaction, and enhance brand reputation with the right AI solutions.

Quality Management and Customer Satisfaction

Utilize AI to analyze vast quantities of supply chain data in real time, delivering the insights you need to optimize inventory levels, assess historical supplier quality, reduce transportation costs, and improve delivery times. Reduce supply chain risk, maintain lean inventories, enhance overall supply chain efficiency, and predict and react to demand fluctuations more effectively.

Supply Chain Optimization

Reduce costs and improve profitability with AI solutions that enable more timely, accurate predictive maintenance, quality control, process optimization, and supply chain management.

Cost Control

AI and its unique capabilities enable your organization to realize significant competitive advantage, improve financial performance, and bolster your reputation as an industry leader.

Competitive Advantage and Market Leadership

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See how AI can help.

Hosted at a Dell Customer Solution Center, this engagement provides a unique opportunity to learn how to build a data platform that supports the future of healthcare. Explore best practices for bringing AI to organizational data and how to accelerate your success with a Generative AI.

Dell Generative AI Storage Solution Session

See how AI can help.

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This approach is pivotal in developing applications that can dynamically influence processes, controls, and actions across various industry verticals, including Manufacturing, Retail, and Government. Our applications are not just about processing data; they are about bringing kinetic impact in real-world scenarios, driving efficiency, innovation, and automation.

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