Hiring a SOC vs. Building an In-House Team Hiring a SOC vs. Building an In-House Team

lorem ipsum dolo

lorem ipsum dolor

Proin eget tortor risus. Curabitur aliquet quam id dui posuere blan dit. Donec rutrum congue leo eget male suada.

Did you know?

Cybersecurity is a team sport, and unfortunately, the opponents are only getting stronger. So, what does your team need to cover to deliver top-notch cybersecurity?

Hiring a SOC vs. Building an In-House Team: Which is Right for Your MSP?

Download SOC Infographic

Download Team Roster Infographic

Cybersecurity Jobs

Who do you need on the team?

Responsibilites

Cybersecurity Technician

Checking dashboards for actionable items Ensuring ticket integrations are functioning Verifying alert count mataches ticket count Verifying the accuracy of the security playbook Updating the playbook as needed

Entry-Level

Position:

Responsibilites

Cybersecurity Engineer

Mid-Level

Position:

Responsibilites

Cybersecurity Analyst

Serving as an escalation point for cybersecurity techs

High-Level

Position:

Responsibilites

SOC Manager

Delivering security services Trailing the teams Meeting all SLA/SLOs

Senior-Level

Position:

Validating that SLA/SLOs are being met

Spot-reviewing tickets to ensure techs are following the playbook

Threat hunting

Checking the SIEM integrations to ensure the sources are still logging correctly

Ensuring onboarding and training processes are created and followed

Ensuring the cybersecurity playbook is created and followed

Download the SOC infographic to learn more >>

Cybersecurity Responsibilities for MSPs

No matter the job titles in your team, each responsibility must be met to build a meaningful cybersecurity posture.

Tech Stack Management

1 person per role

• Playbook creation & updates • Resource management • BCDR management • Operations coordination

• Policy management • Roadmap planning • Compliance & governance • Vendor management

1 person per role

• Configure & integrate tools • Manage & troubleshoot tools

• Report generation • SIEM log management

Big Picture Management

1 person per role

• Manage client service & relationships • Meet SLAs & SLOs

• Show services value • Cross- and up-sell

Service Delivery & Sales

1 person per role

• Coordinating plan execution

• Threat containment and remediation

Incident Management

• Monitor systems & dashboards • Determine threat severity • Event escalation

• Proactive threat hunting • Spot-checking tickets

Active Monitoring & Risk Management

• Post-attack research • Findings and remediation reporting

• Share info with authorities

Threat Investigation

• Test for network vulnerabilities • Test cybersecurity architecture

• Test backup and disaster recovery

System Testing

1/2 person per role

1 person per role

Download the Team Roster infographic to learn more >>

Build a best-in-class cybersecurity business

This eBook will give MSPs the foundational knowledge and a holistic approach to building resilient cybersecurity offerings that will set up you and your clients for success.

Download eBook >>

Reduce cost and improve protection with SOC services

Explore the possibility >>

A managed SOC enhances security, cuts costs, and eliminates extra personnel. Explore how ConnectWise SOC Services™ can be the cybersecurity team you’ve been looking for.

Bundle cybersecurity with BCDR

Watch the webinar >>

Explore how business continuity and disaster recovery (BCDR) and cybersecurity solutions from ConnectWise work together to provide the best protection and recovery options for your business and clients.

Give your team the right tools for the job

Equally as important as building effective teams is making sure they have the tools they need to test and address cyber vulnerabilities. Request a live demo of our cybersecurity solutions.

Is your team stretched thin? Let us help!

Full screen

explore soc services

What to do next