Hiring a SOC vs. Building an In-House Team: Which is Right for Your MSP?

Cybersecurity is a team sport, and unfortunately, the opponents are only getting stronger. So, what does your team need to cover to deliver top-notch cybersecurity?

DOWNLOAD TEAM ROSTER INFOGRAPHIC

DOWNLOAD SOC INFOGRAPHIC

Cybersecurity Jobs

Who do you need on the team?

Cybersecurity Technician

Position:

Entry-Level

Responsibilites

Checking dashboards for actionable items Ensuring ticket integrations are functioning Verifying alert count mataches ticket count Verifying the accuracy of the security playbook Updating the playbook as needed

Cybersecurity Engineer

Position:

Mid-Level

Responsibilites

Checking dashboards for actionable items Ensuring ticket integrations are functioning Verifying alert count mataches ticket count Verifying the accuracy of the security playbook Updating the playbook as needed

Cybersecurity Analyst

Position:

High-Level

Responsibilites

Serving as an escalation point for cybersecurity techs

Validating that SLA/SLOs are being met

Spot-reviewing tickets to ensure techs are following the playbook

Threat hunting

Checking the SIEM integrations to ensure the sources are still logging correctly

SOC Manager

Position:

Senior-Level

Responsibilites

Delivering security services Trailing the teams Meeting all SLA/SLOs

Ensuring onboarding and training processes are created and followed

Ensuring the cybersecurity playbook is created and followed

Download the SOC infographic to learn more >>

Cybersecurity Responsibilities for MSPs

No matter the job titles in your team, each responsibility must be met to build a meaningful cybersecurity posture.

Tech Stack Management

Big Picture Management

• Configure & integrate tools • Manage & troubleshoot tools

• Report generation • SIEM log management

• Playbook creation & updates • Resource management • BCDR management • Operations coordination

• Policy management • Roadmap planning • Compliance & governance • Vendor management

Incident Management

Service Delivery & Sales

• Coordinating plan execution

• Threat containment and remediation

• Manage client service & relationships • Meet SLAs & SLOs

• Show services value • Cross- and up-sell

Threat Investigation

Active Monitoring & Risk Management

• Post-attack research • Findings and remediation reporting

• Share info with authorities

• Monitor systems & dashboards • Determine threat severity • Event escalation

• Proactive threat hunting • Spot-checking tickets

System Testing

• Test for network vulnerabilities • Test cybersecurity architecture

• Test backup and disaster recovery

Download the Team Roster infographic to learn more >>

What to do next

Build a best-in-class cybersecurity business

This eBook will give MSPs the foundational knowledge and a holistic approach to building resilient cybersecurity offerings that will set up you and your clients for success.

Download eBook >>

Reduce cost and improve protection with SOC services

A managed SOC enhances security, cuts costs, and eliminates extra personnel. Explore how ConnectWise SOC Services™ can be the cybersecurity team you’ve been looking for.

Explore the possibility >>

Bundle cybersecurity with BCDR

Explore how business continuity and disaster recovery (BCDR) and cybersecurity solutions from ConnectWise work together to provide the best protection and recovery options for your business and clients.

Watch the webinar >>

Give your team the right tools for the job

Equally as important as building effective teams is making sure they have the tools they need to test and address cyber vulnerabilities. Request a live demo of our cybersecurity solutions.

Register for a demo >>

FULL SCREEN

Is your team stretched thin? Let us help!

EXPLORE SOC SERVICES

Powered by Ceros