Pharmacy POS
Transforming Patient-Centric Engagement: How standardizing patient continuum of care enables positive outcomes
EXECUTIVE SUMMARY
Representing over 60% of total pharmacy revenue, Specialty and Home Delivery pharmacy services required an optimized program to address patient experience, while ensuring streamlined, secure end-to-end payments.
As part of the project team on the client side, I am very excited about the potential for richer programming, configuration and interoperability that will be afforded to us with CORE.”
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Providing modern solutions to improve the lives of their patients, across all facets of the enterprise, this large medical and urgent health provider focuses on delivering a consistent, modern experience for their patients and support teams. Their mission to improve lives and reimagine health, while consistently delivering unparalleled value, prompted the team to look for a proven, value-add partner who could transform their dispense-to-pay process. Additionally, the healthcare provider needed consolidate and standardize their dispense-to-payment workflows, a process that was very manual and prone to payment discontinuity.
As a key revenue-generating service, the Specialty Pharmacy organization needed a secure solution to connect both front and back-office dispense-to-payment workflows. From capturing the point-of-service to reconciling payments, CORE has been able to streamline the enterprise payments workflows.
OVERVIEW
• Top leader in medical and hospital care services
• Nationally ranked in 9 specialties
• Patient-centric ecosystem of 91+ in/outpatient and testing centers, urgent care, rehab & dedicated cancer center
• Serving the broader Northeast for over 100 years
USE CASE: Specialty pharmacy
ABOUT & USE CASE
Rapid deployment and implementation
Secure, industry-standard for payment processing
Consulting on industry-leading best practice
WHY CORE
With CORE, a secure PCI-compliant platform, your enterprise can modernize connected experiences through revenue automation, enable visibility into every step of revenue and payment activities, and incite immediacy by supporting anytime, anywhere payments. With CORE, you can:
* Implement best-in-class, connected billing and payment experiences
* Reduce friction and delight consumers
* Control receivables and maximize collections
* Gain actionable insight into experiences and processes
Ready for a demo? Let’s chat >
PATIENT-CENTRIC, MODERN EXPERIENCE
Mobile-ready confirmation of final dispense – home to bedside delivery
Supporting enterprise-wide patient-care payment programs
Audit-ready, transparent dispense to payment processing accountability controls
PROCESS
AUTOMATION
ALIGNMENT ON KEY DRIVERS & ORGANIZATIONAL OBJECTIVES
Comprehensively integrated platform, supporting today’s expansive healthcare systems
Designed to optimize real-time gains focused on dispense-to-payment workflows
Ensuring chain of custody requirements