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CORE FOR GOVERNMENT

How to Reduce the Risk of Non or Default Payments for Government Customers

INTRODUCTION

Local governments depend on constituent payments to fund budgets, pay salaries, and run operations in cities and towns across America.

When those payments fail to come in, everyone suffers. Create a better payment process that reduces the risk of non or default payments. Implement these five tips and you’ll improve the overall payment experience while also ensuring it’s easy and simple for constituents to make their government payments:

Send invoices out digitally.

Nearly 30% of all government customers say they would pay their bills faster if they were able to receive a billing invoice and reminder digitally.

Send new bills and reminders to your constituents through email or text—whatever digital platform you select will likely impact bill payment more than a physical invoice or reminder mailed to your constituents.

IMPROVE YOUR CONSTITUENT PAYMENT EXPERIENCE BY ACCEPTING AMERICAN EXPRESS AND ALL CARD BRANDS.

Clearly label credit cards, including American Express, as a payment option with printed signs for your office

Clearly label credit cards, including American Express, as a payment option with digital decals on your website

Download or order free digital assets, printed signs, and supplies.

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