Digitizing Customer Experience Pays Big Dividends

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Financial services companies that offer the services and convenience their customers want will rise above the competition. Learn how CoreSite’s custom hybrid IT solutions and modern, compliant data centers can help you deliver exceptional digital customer experience.

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Elevate Your Fintech Customer Experience

FINANCIAL SERVICES INDUSTRY TRENDS

With nearly 90% of Americans using technology in some way to manage their money and investments, the financial services industry is accelerating fintech adoption and digitizing customer experience at a record pace.

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How does financial services deliver next-gen customer experiences?

The right IT infrastructure delivers the biggest bang for the fintech buck

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When financial services digitization grows, so does the data and revenue.

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References

1. 2021 Fintech Report: The Fintech Effect – Fintech’s mass adoption moment, Plaid and The Harris Poll, 2. Fintech Statistics, Balancing Everything, 3. Make the Leap, Take the Lead Report, Accenture, 4. How Big Is Big? 85+ Big Data Statistics You Should Know in 2023, G2

$10.50 trillion

Total digital payment transaction value projected to surpass $10.50 trillion by 2025.

Businesses that embrace technology adoption – like digital customer experience applications in the financial services industry – grow revenue at 5x the rate of those who remain idle.

82%

82% of organizations plan to increase their investments in data modernization in 2023, up from 41% in 2022.

Financial Services Accelerates Technology Adoption and Revenue Growth

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