Citizen Experience Goes Digital

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While digital transformation objectives vary within federal, state and local governments, one clear mission remains the same – to deliver secure, open and accessible customer experience to all citizens. Learn how CoreSite can help you develop an IT modernization strategy that immediately delivers measurable cost and productivity benefits and ensures your agency is future-ready.

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Advance Your Digitization Mission

GOVERNMENT INDUSTRY TRENDS

60% of residents across all 50 U.S. states strongly prefer digital interaction with government entities. The right IT infrastructure supporting government services is more important than ever.

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How does government provide open, accessible experience to all citizens?

Hybrid IT infrastructure will help ensure government meets the digital experience mandate

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Digital transformation is proliferating in every industry. Government is no exception.

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References

1. Governments can deliver exceptional customer experiences—here’s how, McKinsey & Company, 2. Gartner® Press Release, "Gartner Forecasts Worldwide Government IT Spending to Grow 8% in 2023", May 24, 2023.https://www.gartner.com/en/newsroom/press-releases/2023-05-24-gartner-forecasts-worldwide-government-it-spending-to-grow-8-percent-in-2023, 3. Tailored Public Service, Deloitte, 4. Public Service Cloud: A Continuum of Opportunity, Accenture GARTNER is a registered trademark and services mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission.

$589.8 billion

"Worldwide government IT spending is forecast to total $589.8 billion in 2023, an increase of 7.6% from 2022, according to Gartner, Inc."

70%

Over the next five years, 70% of cities, globally, plan to prioritize using a digital platform to address multiple citizens’ needs through a personalized interface.

83%

83% of public service agency leaders agree or strongly agree that cloud is essential to fuel innovation and new business models.

Citizen Experience Goes Digital

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INFOGRAPHIC

CUSTOMER STORY

Supporting Mission-Critical Initiatives for the Federal Government

Multinational aerospace and defense company develops products backed by CoreSite’s secure colocation and native cloud onramps.

DATA CENTERS

CoreSite Washington D.C. Data Centers

Built to meet the most stringent requirements for security, data sovereignty, interconnection and cloud access.

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Digital Government Industry Trends Are All About Enhancing Customer Experience

Digital government services have expanded greatly. But what’s ahead with industry trends, customer experience and why agencies turn to cloud and colocation?

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