Digital Payment Collection & Reminders
Tailored Payment Reminders: Push the right messages to customers at the right time, without overwhelming them.
Auto-Pay Prompts: Encourage auto-pay setup and make it easy.
Collections Notifications: Handle past-due payments with empathy and urgency, reducing friction and increasing recovery.
in billing contract rate within first four months of deploying bill explanation.
18% reduction
Statement & Billing Explanation
Clear Bill Explanations: Make sure customers understand every charge before they pay.
Proactive Change Notifications: Alert customers to changes in billing early to avoid confusion.
in responsiveness from at-risk customers by sending digital payment reminders
3x increase
Get Critical Interactions Right
The Challenges You Face—And How We Solve Them
Our platform makes it easy to create personalized, engaging messages with automation and analytics.
Reactive,
Not Proactive
Waiting until it’s too late to notify customers of missed payments or changes causes frustration and leads to churn. Xponent proactively engages your customers, reducing delinquencies before they spiral.
Impersonal, Ineffective Messaging
Customers ignore generic bills. They resent rigid, one-size-fits-all messages. With Xponent, every message feels personal, helpful and relevant, improving response rates and building trust.
Costly, Inefficient
Collections
Live agents and outdated collections methods burn through resources and cash. Xponent’s automated, targeted communication reduces collections costs and promotes faster payments, improving your cashflow.
Carousels
Make it easy for customers to choose the best offer by scrolling, tapping and swiping through a carousel of up to 10 options.
Two-way communication
Allow customers to respond to messages, enabling real-time interactions and support.
Analytics
Track open and click-through rates to learn which messages are inspiring action.
Clear Bill Explanations: Make sure customers understand every charge before they pay.
Proactive Change Notifications: Alert customers to changes in billing early to avoid confusion.
18%
reduction in billing contract rate within first four months of deploying bill explanation.
Statement & Billing Explanation
Tailored Payment Reminders: Push the right messages to customers at the right time, without overwhelming them.
Auto-Pay Prompts: Encourage auto-pay setup and make it easy.
Collections Notifications: Handle past-due payments with empathy and urgency, reducing friction and increasing recovery.
3x
increase in responsiveness from at-risk customers by sending digital payment reminders
Digital Payment Collection & Reminders