DTW24 - Ignite returns to the Bella Centre in Copenhagen on 18-20 June to future-proof your AI-Native journey, from design to delivery. Discover how to unlock the power of AI for transformative innovation and unravel the superpowers of composable IT.
Accelerate your growth with AI-driven monetization
Bella Centre, Copenhagen
18 - 20
june
Let's demystify what it actually means to transition from a Digital Telco Era to an AI-Native Telco. Join us to maximize your event experience by connecting with CSG's experts. Learn how our cutting-edge AI-driven monetization platforms can fast-track your growth and enhance customer focus like never before.
Visit us at Booth 310 or schedule
a meeting with one of our experts.
Schedule a meeting
Meet our experts
Chad Dunavant
Eric Carrasquilla
David Pendery
Chad Dunavant
EVP and Chief Product and Strategy Officer
Chad is a trusted business leader with 20+ years of experience in developing solutions for the communications industry and a frequent speaker on driving profits in the digital era. At CSG, Chad is responsible for strategic direction and ensures our solutions meet the needs of a dynamic, global customer base.
EVP and Chief Product and Strategy Officer
EVP and President, Customer Experience
Chief Marketing Officer
Ian Watterson
SVP, Go To Market
Amy Szeto
Director, Analyst Relations
Richard Ullenius
VP, Strategic Projects for Chief Experience Officer
David Pendery
Chief Marketing Officer
David is an inspiring senior executive with 25+ years of experience in marketing, branding and strategic communications for public and private organizations. He represented some of the best-known B2B and B2C brands before CSG, where he is responsible for driving innovation in marketing and communications functions today.
Eric Carrasquilla
EVP and President, Customer Experience
Eric is a respected CX leader with 20+ years of experience building, launching and monetizing enterprise-grade solutions that deliver extraordinary customer experiences. Under Eric’s leadership, CSG is growing into core vertical markets with product innovation that helps global brands wow their customers.
Ian Watterson
SVP, Go To Market
Ian has 20+ years of experience in the technology and telecommunications industries and the know-how to help CSPs solve their toughest business challenges in the digital era. His diverse background across operational management, corporate strategy, finance and marketing has solidified him as a trusted leader in the industry.
Amy Szeto
Director, Analyst Relations
Amy has 25+ years of global experience as a seasoned digital marketing, communications and analyst relations professional. Her comprehensive skill set and wealth of knowledge across these fields make her an expert in navigating the complex landscape, contributing significantly to CSG's success in the industry.
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a meeting
Sean Casey
SVP, Product Management
Schedule a meeting
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Tap on each expert to learn more about their experience.
Experience the insights of CSG subject matter experts as they engage in the conference agenda. Explore the latest hot topics and trends that are shaping the industry, from the the AI revolution to connectivity-driven revenue growth.
Hover over each session to learn more.
Industry Insights
Chad Dunavant
EVP, Chief Product & Strategy Officer, CSG
Join Chad Dunavant, EVP, Chief Product & Strategy Officer at CSG and other leading CSPs as they dive into the potential of GenAI and how it can help CSPs revolutionize their customer experiences. You’ll learn how to use the new and evolving technology to create hyper-personalized experiences that drive customer satisfaction and business growth.
Panel: From Good to Great: How GenAI Enhances Customer Experiences to Drive Business Growth
How Can We Leverage AI to Enable New Revenue Streams?
18 June | 12:00 - 1:30 PM | Stage D
Panel: From Good to Great: How GenAI Enhances Customer Experiences to Drive Business Growth
DTW24 -
Ignite
Sean Casey
SVP, Product Management
Sean is a skilled product management executive with 15+ years of experience in leading transformative product initiatives from concept to successful growth phases at CSG. He is a trusted expert at the intersection of technology and market demands who creates differentiated product offerings that consistently exceed customer expectations.
Schedule a meeting
Richard Ullenius
VP, Strategic Projects for Chief Experience Officer
Sean is a skilled product management executive with 15+ years of experience in leading transformative product initiatives from concept to successful growth phases at CSG. He is a trusted expert at the intersection of technology and market demands who creates differentiated product offerings that consistently exceed customer expectations.
Schedule a meeting
Bella Centre, Copenhagen
Chad Dunavant
EVP and Chief Product and Strategy Officer
Ian Watterson
SVP, Go To Market
Eric Carrasquilla
EVP and President, Customer Experience
Sean Casey
SVP, Product Management
Richard Ullenius
VP, Strategic Projects for Chief Experience Officer
David Pendery
Chief Marketing Officer
Amy Szeto
Director, Analyst Relations
Chad is a trusted business leader with 20+ years of experience in developing solutions for the communications industry and a frequent speaker on driving profits in the digital era. At CSG, Chad is responsible for strategic direction and ensures our solutions meet the needs of a dynamic, global customer base.
Ian has 20+ years of experience in the technology and telecommunications industries and the know-how to help CSPs solve their toughest business challenges in the digital era. His diverse background across operational management, corporate strategy, finance and marketing has solidified him as a trusted leader in the industry.
Eric is a respected CX leader with 20+ years of experience building, launching and monetizing enterprise-grade solutions that deliver extraordinary customer experiences. Under Eric’s leadership, CSG is growing into core vertical markets with product innovation that helps global brands wow their customers.
David is an inspiring senior executive with 25+ years of experience in marketing, branding and strategic communications for public and private organizations. He represented some of the best-known B2B and B2C brands before CSG, where he is responsible for driving innovation in marketing and communications functions today.
Amy has 25+ years of global experience as a seasoned digital marketing, communications and analyst relations professional. Her comprehensive skill set and wealth of knowledge across these fields make her an expert in navigating the complex landscape, contributing significantly to CSG's success in the industry.
Chad Dunavant
EVP and Chief Product and Strategy Officer
Schedule a meeting
Ian Watterson
SVP, Go To Market
Schedule a meeting
Ian Watterson
SVP, Go To Market
Schedule a meeting
Sean Casey
SVP, Product Management
Schedule a meeting
Sean Casey
SVP, Product Management
Schedule a meeting
Sean Casey
SVP, Product Management
Schedule a meeting
Greg Tilton
VP, Quote & Order, CSG
Enabling Seamless Connectivity: Innovations at the Edge
What’s The Most Effective Route to Driving Growth from Connectivity?
18 June | 2:00 - 3:30 PM | Stage E
Join Greg Tilton, VP Quote & Order at CSG along with other CSPs, as they uncover the pathways to sustainable connectivity-driven revenue growth. Make sure not to miss this session where we will explore slicing strategies, edge, IoT growth, developer ecosystems, and NaaS solutions.
Enabling Seamless Connectivity: Innovations at the Edge
As proud partners of EXCELR8 Motorsport, we're excited to offer you the opportunity to meet British Touring Car Championship driver Tom Chilton, who will be joining us from 18-19 June! Visit us at Booth 310 to test your skills on our racing simulator and stand a chance to win official signed merchandise.
Experience the Thrill of Racing With a Pro Driver!