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Master 5G Security with Zero Trust: 7 Best Practices for CSPS in 2024
Master 5G Security with Zero Trust: 7 Best Practices for CSPS in 2024
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Master 5G Security with Zero Trust: 7 Best Practices for CSPS in 2024
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Become the Trusted Security Guardian: Everything, Everywhere, Always Secure
Offer comprehensive, real-time cybersecurity solutions for a connected world.
Become the Trusted Security Guardian: Everything, Everywhere, Always Secure
For your enterprise customers in 2024, data protection is paramount. As the volume of sensitive data grows, so do cybersecurity concerns. Stricter regulations and a global security landscape highlight the need for robust defences. Prioritize best-in-class security solutions to build trust and win business. Telcos have core expertise in network security, identity access management, endpoint security and zero trust and are well positioned to become trusted vendors to their B2B customer base.
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CSG Quote & Order:
Built for Telco Complexity
[CSG] Quote & Order is the best solution evaluated in this report for the complex requirements of B2B telecommunications providers. 2023 Gartner® Magic Quadrant™️ for Configure, Price and Quote Applications
Security Resilience
Dynamic Offerings
Manage Partnerships
Operational Excellence
Customer Experience
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The key to success is a clear focus on strategy and value proposition for your B2B customers
Research predicts a booming $181 billion telecom enterprise services market by 2030. But B2B customers have high expectations – shaped by their B2C experiences and many see telcos as lagging behind in innovation.
Time to bridge the credibility gap and unlock this massive opportunity.
But what separates the successful vendors from the rest of the pack? The future lies in telcos becoming orchestrators and platform providers, integrating services like connectivity, cloud, and cybersecurity. By adapting business models, product portfolios, and workforce skills, CSPs can build on their unique position as reliable and trusted network providers.
Three Steps to Ensure Payments Security
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Master 5G Security with Zero Trust: 7 Best Practices for CSPS in 2024
Read blog
Why is Zero Trust Security Essential in a Data-Rich 5G World?
Read blog
Blueprint to Build Confidence with your Enterprise Customers
For your enterprise customers in 2024, data protection is paramount. As the volume of sensitive data grows, so do cybersecurity concerns. Stricter regulations and a global security landscape highlight the need for robust defences. Prioritize best-in-class security solutions to build trust and win business. CSPs have core expertise in network security, identity access management, endpoint security and zero trust and are well positioned to become trusted vendors to their B2B customer base.
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CSG Data Privacy & Security:
Best-in-Class Cloud and Security Practices
Become the Trusted Security Guardian: Everything, Everywhere, Always Secure
Offer comprehensive, real-time cybersecurity solutions for a connected world.
CSG SaaS solutions include fully managed, comprehensive cybersecurity. Built on established, trusted industry standards, CSG’s industry-leading cloud security program delivers scalable solutions for your business. CSG’s solutions are balanced with governance, compliance and continuous validation for effective, real-world security. Our programs run on a secure foundation encompassing best-in-class security operations, security testing and incident response that ensures your customers’ data remains private and secure.
$4.45M
The global average cost of a data breach in 2023 was $4.45 million, a 15% increase over 3 years.
51%
51% of organizations are planning to increase security investments as a result of a breach, including incident response (IR) planning and testing, employee training, and threat detection and response tools.
$1.76M
The average savings for organizations that use security AI and automation extensively is $1.76 million compared to organizations that don’t.
One NZ Doubles NPS and Launches New Products in Days
View customer success
VicTrack’s Digital Transformation Speeds Up Time to Market and ROI
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TM Forum: CSG and The Benefits of ODA
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Close More Deals, Faster
B2B customers increasingly value flexibility and the ability to tailor their communication solutions to their specific needs. However, configuring complex products, getting accurate quotes and invoices remains a frustration. Upgrading to a modern Configure, Price, Quote (CPQ) system designed to handle the complexities of soft bundling is crucial. Choosing the right CPQ vendor can make or break your enterprise customer’s buying experience.
CSG Quote & Order:
The only CPQ built for B2B telco
2023 Gartner® Magic Quadrant™️
for Configure, Price and Quote Applications
Unbundling is the New Bundling
Deliver custom-built solutions that meet each enterprise's unique needs, not one-size-fits-all packages.
Reduced time
to market
Sales
Increase
Accuracy Improvement
4X
24%
82%
The #1 Industry-Ranked CPQ and Order Management Solution for Telcos
CSG Quote & Order empowers companies to close deals faster and ensure profitability with a streamlined catalog-driven quote-to-cash process, industry-leading interoperability, and unmatched self-service support.
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CSG Quote & Order:
Built for Telco Complexity
"[CSG] Quote & Order is the best solution evaluated in this report for the complex requirements of B2B telecommunications providers."
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CSG recognized in 2023 Gartner®️ Magic Quadrant™️ for CPQ
CSG Recognized in the 2023 Gartner's Magic Quadrant for Configure, Price and Quote
Download the report to learn why CSG is the only CPQ designed for the telecom industry.
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Success Factors for CSPs’ Omnichannel Strategy
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Why an Omnichannel Strategy is Critical as CSPs Move Beyond Connectivity
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Lead or Lose: Imperatives to Realize the Digital Service Provider
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Partnerships, All the Way: Rethink Go-to-Market Strategies
Managing a growing number of partners is a big and complex challenge. New capabilities are needed to support innovation from zero-touch onboarding to catalog-driven end-to-end service orchestration and complex multi-partner settlements. CSPs need to shorten their concept-to-cash journeys to monetize and scale highly customized services in rapid response to market demands.
Download eBook:
10 5G Use Cases
to Monetize
Finding partners is easy, making them profitable is hard.
Collaborate with industry leaders to offer complete solutions and accelerate time-to-market.
John Abraham,
Principal Analyst, Appledore Research
"B2B2X ecosystems, which bring together digital services from several partners, are the foundation for delivering these seamless experiences. To be successful, they require an open, integrated solution that can manage the complex commerce cycles needed for CSPs to engage with a more diverse range of partners. This patent reinforces CSG’s emphasis on helping telco operators resolve the complexities of B2B2X marketplaces and capitalize on new monetization opportunities."
Network Complexity Drives Operational Change to Business Models
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MTN South Africa Transforms Its Billing Operations
View customer success
Future BSS: Enabling the B2B growth opportunity
Watch webinar
Rewiring the Operating Model: Making Complex Simple
Your legacy infrastructure can hinder innovation and profitability for your customers. Adopting a cloud-first and SaaS-first operating model offers a more agile approach to reduce upfront costs and scale with demand. This approach enables telcos to experiment with new services, personalize offerings even for B2B customers and transform into more dynamic and competitive players. Explore how cloud-native SaaS monetization solutions like CSG on AWS enables the onboarding of new customers in weeks rather than months.
Customer success:
Three Group Solutions Drives Agility and Growth
Streamline Operations
Revolutionize internal processes for faster, more efficient service delivery.
Public Cloud Delivers Resilience First
We asked:
How are you using the public cloud (IaaS)? Select all that apply.
We learned:
Backup and disaster recovery is the top use case for the roughly half of respondents who use a public cloud.
Business
continuity
Development
Production
Global
scale/reach
53%
52%
50%
30%
Tom Gardner, Director of Enterprise, Wholesale, and IoT Products, Three Group Solutions
"With CSG and WG2 solutions on AWS, we can onboard customers in 6–8 weeks instead of 9 months."
Reality Check on the Road to Generative AI: Success Tomorrow Requires Solid AI Foundation Today
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Revenue-Generating AI Use Cases: A Primer for CSPs
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2024 State of the Customer Experience: The New CX Era — What It Is & What It's Not
Download report
Take a Pragmatic Approach to AI
Customer success:
Global CSP Drives Revenue Growth with Real-Time Communications
Sean Casey, SVP, Product Management, CSG
"This is going to change everything!"
Prioritize Continuous Customer Experience
CX is a Journey, Not a Destination. Build enduring relationships with dedicated account management and ongoing support.
AI in all its forms is revolutionizing every industry. From optimizing operations, preempting maintenance issues to driving product innovation and reducing customer churn, ultimately the application of AI will redefine how we do business. GenAI is arguably the biggest transformative game-changer the world has seen in decades. This transformation transcends mere technology. It’s a mindset shift. AI is an enabler not an end-goal. Success requires telcos to tackle a broad set of considerations to ensure that they capture value at scale and speed. Telcos that effectively implement AI internally will be uniquely positioned to partner with enterprises on their AI journeys.
Don’t Miss the Enterprise 5G Wave
The telecoms landscape shifts rapidly. Opportunities to steal market share come and go. Your enterprise customers are ready to invest in 2024, are you ready to capitalize on the opportunity?
Joe Wilson, VP and Chief Information Security Officer, CSG
"Keeping your customers feeling connected also requires maintaining their trust. Be transparent about your data-handling practices and prioritize robust security measures. It only takes one security incident to dismantle the loyalty you’ve built through personalized experiences."
Source: Cost of a data breach 2023 | IBM
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