Analysts agree: CSG sets the standard for industry leadership
2023 Gartner® Magic Quadrant™️ for Configure,
Price and Quote Applications
The Forrester Wave™:
Customer Journey Orchestration Platforms, Q2 2024
Frost & Sullivan’s 2023
5G Revenue Management
& Monetization Radar
CSG was named a Leader and has been recognized for collectively achieving the highest placement in strategy and vision.
CSG was named a Leader and was recognized for "technology excellence and customer impact."
CSG is recognized as a Leader for providing market-leading capabilities in wireless communications.
Achieve your business goals with our comprehensive solution portfolio
Go beyond the buzzwords and learn about the new CX era. Learn what it is and what it’s not to understand how to craft the best strategy for your business.
Introducing our flagship platforms
Effortless customer experiences, on the right channel, at the right moment. Your data makes it possible. CSG Xponent makes it happen.
CSG helps you improve experiences everywhere, from sales and sign-up to billing and retention—and we do it all through our engagement, billing and payments platforms.
Expand your portfolio beyond connectivity services, generate new revenue streams and deliver effortless experiences.
Give your customers endless reasons to stay by letting them build their own offers, pay on their terms and self-serve in a snap.
Increase sales and satisfaction by selling next-gen services on America’s leading cable billing platform.
Accepting online and mobile payments, processing ACH and other digital experience must-haves are easier with CSG Forte.
CSG's latest news & insights
Appledore Research Confirms: CSPs Need Telco-Specific CPQ Systems
Make 2025 a Year to ‘Forget’ in Customer Experiences
Improve Time to Payment in the Tolling Industry
Customer Communications
& Operations
Communicate with customers on their channel of choice.
Customer Experience
Drive customer loyalty with every interaction.
Network Solutions
Handle 5G data at scale.
Payments & Merchant Services
Getting paid should always be the easy part.
Billing, Revenue Management & Monetization
Go from a telco leader to a digital leader.
Wholesale & Partner Management
Streamline every part of the
partner journey.
Configure, Price, Quote
Spend less time hardcoding and more time closing.
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CSG helps you improve experiences everywhere, from sales and sign-up to billing and retention.
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Is Your CPQ Helping or Hindering
Your Telco Business?
Generic configure, price, quote (CPQ) systems are under-delivering for communication service providers (CSPs). Slow response times, limited profit margin visibility and struggles with complex telco product catalogs all hinder progress and profitability. But there is another way!
Download the Buyer's Guide
2024 State of the Customer Experience
Telecommunications
Financial Services
Healthcare
Government
Retail
Tolling & Smart Mobility
Insurance
Utilities
Solutions designed with your industry in mind
Whatever your biggest challenges are, CSG can help you solve them with solutions tailored to your industry. Click on each industry to learn more.
Click on each industry to learn more.
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