Invoice Errors Damage Customer Trust Infographic

Deliver Accuracy, Build Trust, Protect Revenue

Get Invoices Right the First Time

They also drain operational resources and delay collections. Even a small percentage of incorrect toll invoices can generate costly disputes, customer service overload and brand erosion.

Invoice errors damage customer trust

Why It’s So Hard to Fix

Manual QA Can’t Keep Up Invoice volumes are growing, and human audits are slow, inconsistent, and reactive. Errors Slip Through Static or incomplete validation rules miss edge cases—putting revenue and reputation at risk. Customer Support Gets Overwhelmed Billing issues are one of the top reasons for inbound calls—raising costs and straining teams.

Automated Invoice Validation Eliminate Errors Before They Reach Your Customers This capability audits every outbound invoice automatically, validating billing data against your business rules and systems of record. With integrated license plate recognition for tolling, the system catches mismatches before customers ever see them—protecting revenue and reducing friction.

40–60% Fewer Billing-Related Calls Accurate bills mean fewer disputes and faster resolutions.

Increase Operational Efficiencies Cut unnecessary expenses by decreasing the number of incorrect invoices you send out.

100% Invoice Review at Scale Audit every invoice, every time—no sampling, no missed errors.

Key Use Cases

Business Rule Customization Align audits with dynamic policies and operational exceptions.

Secure Error Review Portal Collaborate across teams with role-based access and clear audit trails.

Pre-Issue Invoice Audits Prevent bad invoices from ever being sent.

Simplify back-office processes, retain customer trust and unlock scalable growth.

Toll-Specific Accuracy Use LPR data to verify license plate images and metadata.

Let Accuracy Drive Growth By embedding this capability into your tolling operations, you shift billing from a vulnerability to a strength.