SATELLITE COMMUNICATIONS
PROVIDER MONETIZES MOBILE
BROADBAND CONNECTIVITY
Case Study
WHO?
The customer is a global satellite communications provider.
When the customer saw increasing demand for data on the move, they wanted to offer prepaid and postpaid plans and needed a solution that would let them rate and charge users for their mobile broadband connectivity services. They also needed a way to rate and settle transactions with resellers of their connectivity services.
WHAT?
Converged Mediation & Activation processes batch events to value-added resellers, and Digital Partner Management helps the provider rate and settle charges with their partners. The entire solution is delivered through CSG managed services, which lets the provider take advantage of best practices in billing and revenue management.
The provider chose CSG Encompass, Converged Mediation & Activation and Digital Partner Management for revenue sharing of wholesale and retail charges between customers and value-added resellers in the value chain. Encompass supports prepaid and postpaid billing, as well as the complex B2B2X value-added reseller (VAR) relationships.
HOW?
The provider can now run its retail and wholesale business on Encompass, with CSG managed services handling operations for even greater efficiency. The provider has been able to launch next-generation satellite services to deliver satellite, airborne and maritime connectivity.
RESULTS
subscribers supported
1M
support from managed services
24/7
worth of CDRs processed monthly
$1M
9M
support from managed services
worth of CDRs processed monthly
events processed every month
events processed every month
9M
improvement in design and run time processes
30%
3,000
30%