Why Aren’t Standard CPQ Systems Cutting It for Telcos?
Forward-thinking telcos adopted configure-price-quote (CPQ) systems to streamline the quote-to-cash process in their enterprise business.
More than 75%
15%
flag this as a priority issue
48%
Telcos Don’t Have to Accept These Shortcomings
Learn Appledore’s five recommendations for assessing a CPQ system and the value of a purpose-built CPQ solution.
85%
YEARS AGO
Most telco leaders say their CPQ systems are falling short.
today
say their CPQ systems meet fewer than 75% of their requirements
60%
say fewer than half their requirements are met
Does Your Current CPQ System Meet All the Requirements?
50 - 75%
25%
25 - 50%
37%
10 - 25%
19%
Less than 10%
4%
Qualification
inaccuracies
say quotes take more than 3 days
50%
Delayed response times
lack real-time visibility of margins
Over 25%
Uncertainty about profitability
say this needs improvement
48%
Limited support for inflight order changes
call this
a concern
44%
Incomplete catalog
Where Are Their CPQ Systems Failing?
What’s Causing These
Capability Gaps?
Non-telco-specific solutions often STRUGGLE TO:
Many telcos are using generic
or off-the-shelf CPQ solutions.
Handle complex product catalogs
Seamlessly connect with BSS/OSS systems and other key platforms
Generate complex quotes quickly
And if they want to
stay ahead in enterprise, they shouldn’t.
Read the report
