Is Your Airline's Chatbot Living Up to Its ROI Potential?
Cyara Assures Over 5 Billion Customer Relationships Worldwide
Get end-to-end, automated assurance for every phase of your chatbot's lifecycle.
Read the eBook
Like every other application in your contact center technology stack, chatbots require rigorous testing, monitoring, and ongoing assurance. Manual testing is time-intensive and expensive. This is why you need Cyara.
Consider the cost of one lost customer from a failed chatbot interaction. Now consider the fact that chatbots can handle – and potentially mishandle – hundreds of thousands of customer requests per month. A commissioned study conducted by Forrester Consulting on behalf of Cyara reveals that almost 40% of the time, businesses fail to deliver positive chatbot experiences.
Your airline's revenue targets, brand reputation, and long-term traveler loyalty are all on the line when your chatbot is in front of customers. But conversational AI assurance is not just about preventing errors. It's about seizing new opportunities to improve containment rates, reduce handle times, and improve CSAT.
Download your FREE copy now! Simply fill out the form below.
Businesses Using Cyara's Conversational AI Assurance Platform See Remarkable Results:
88%
75%
71%
Customer inquiries deflected from expensive, high-value live agents and contained to self-service channels.
Business cost savings through reduced manual effort and improved development efficiency.
Increase in customer satisfaction, with more than half of that increase occurring in the first 1-3 months.
Read our FREE eBook to learn how testing, training, and monitoring conversational AI is the key to building smarter bots and delivering better CX.
What makes a great chatbot experience, and what are the most common causes of chatbot failures?
What are the core functional and non-functional features of top-performing chatbots?
How much time, effort, and cost can automated conversational AI testing save your airline?
Inside, you'll learn:
To download your complimentary copy, simply fill out the form below!
Businesses Using Cyara's Conversational AI Assurance Platform See Remarkable Results:
88%
75%
71%
Customer inquiries deflected from expensive, high-value live agents and contained to self-service channels.
Business cost savings through reduced manual effort and improved development efficiency.
Increase in customer satisfaction, with more than half of that increase occurring in the first 1-3 months.
What makes a great chatbot experience, and what are the most common causes of chatbot failures?
What are the core functional and non-functional features of top-performing chatbots?
How much time, effort, and cost can automated conversational AI testing save your airline?
Inside, you'll learn:
Read our FREE eBook to learn how testing, training, and monitoring conversational AI is the key to building smarter bots and delivering better CX.
Like every other application in your contact center technology stack, chatbots require rigorous testing, monitoring, and ongoing assurance. Manual testing is time-intensive and expensive. Cyara can help!
Consider the cost of one lost customer from a failed chatbot interaction. Now consider the fact that chatbots can handle – and potentially mishandle – hundreds of thousands of customer requests per month. A commissioned study conducted by Forrester Consulting on behalf of Cyara reveals that almost 40% of the time, businesses fail to deliver positive chatbot experiences.
Your airline’s revenue targets, brand reputation, and long-term loyalty are all on the line when your chatbot is in front of customers. But conversational AI assurance is not just about preventing errors. It's about seizing new opportunities to improve containment rates, reduce handle times, and improve CSAT.
Read the eBook
