AI-Led CX Transformation Platform
Transform
CX Development By Leveraging Automation
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Leverage automation to design and develop customer journey
Ensure your CX systems operate flawlessly under pressure
Velocity
Cruncher
CX From Every Perspective In Real Time
Monitor
Monitor customer journeys across all voice and digital channels
Pulse
Ensure your outbound calls are reaching your customers, with the correct call ID
Number Trust
Assess call quality from your customers' perspective
Voice Assure
Drive faster root-cause analysis and resolution of agent call quality issues
ResolveAX
Optimize
Assure conversational AI-Powered bot performance at scale
Botium
Assure WebRTC In UCaaS And CCaaS Enviroments
Connect
Verify customers' WebRTC connectivity and resolve issues quickly
qualityRTC
Monitor WebRTC interactions and resolve customer-facing issues
watchRTC
Identify and resolve real-time WebRTC issues in your contact enviroment
testRTC
Better CX Based On Customer Feedback
Refine
Capture and leverage real-time customer feedback to design better experiences
Centra CX
Conversational AI Applications with State- of-the-Art Chatbots and Voicebots