We’ve engineered a series of computing platforms many of the world’s leading equipment manufacturers rely on for product consistency, lifecycle longevity, and performance.
The Dedicated Difference
Powering the World’s Most Important Devices®
Market Expertise
Collaborative
Process
Design & Engineering
Quality & Reliability
Certification Management
Lifecycle Management
Market Expertise
Dedicated Computing focuses on four markets: Healthcare, Life Sciences, Military & Commercial, and Industrial Automation. As a strategic partner to global OEMs, Dedicated Computing systematically analyzes our customer’s application requirements — offering best-in-class solutions based on their unique product and system integration requirements.
Collaborative
Process
Each of our customers has a designated team of experienced DC Associates managing their product lifecycle. What can customers expect from their team at Dedicated Computing?
EXPLORE WHY GLOBAL OEMS
ARE CHOOSING DEDICATED
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Certification Management
Certification and regulatory compliance is a critical step for OEMs as they deploy products around the world. The team from Dedicated Computing offers decades of experience for researching, testing, and more importantly obtaining the proper certifications your product requires. We provide testing services for global regulatory certificates, such as UL, FCC, RoHS, REACH, CCC, CE, ITAR, and other international certifications depending on the required regulations for each market.
Lifecycle Management
Our value-added services enable a deep knowledge base of each customer’s technology requirements.
This knowledge sits at the core of our partnerships, allowing our team of experts to assist with component obsolescence, TCO, system efficiency, performance, and on-going support.
Industrial Automation
Military & Commercial
Life Sciences
Healthcare
Proactive System Lifecycle Management
Strong Supplier Relationships
Embedded OS Transitions
Helping our customers forecast for Next Generation Products.
Decades of supplier relationships which enable direct advantages for components and supply chain access.
DC works with customers for developing and managing complete, top-to-bottom solutions which support their entire technology stack.
DC Digital Services
Component End of Life Management
Customer Portal for Easy Account Management
While DC customer’s systems are embedded into production environments around the world, they are supported with Remote Diagnostics and 24/7 Support Services.
Supporting customers through EOL transitions, component obsolescence, driving time to revenue and TCO management.
Continuous account management for system tracking, shipping information, and communication.
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Design & Engineering
Our team of engineers provides a broad range of expertise to complement our customer’s product development process, assisting with system configuration, form factor, chassis design, performance testing, and prototyping.
Design & Engineering Capabilities:
Product & Packaging Drop Testing
Electrical
& Power
Mechanical
& Chassis
Particulate Filter & Dust
Acoustics
Prototyping
Shock
Thermal
Vibration
Account Executive
Program Quality
Account Manager
Quality and Reliability
Our team provides customers with quarterly scorecards to track and measure performance in four different categories:
25%
25%
25%
25%
Commercial excellence
Supplier quality assurance
Operational excellence
innovation
commercial excellence (25%)
Total Cost
Strategic Business Requirements
Value Improvement Efforts
Cooperation, Service and Support
Competitiveness and reductions
Risk management, financial wellness, commitment to BSC strategic requirements
Pursuance of value improvements
Contract negotiations and issue resolution and engagement
Supplier Quality Assurance (25%)
Quality Performance
Quality Agreement
Quality System
Cooperation, Service and Support
Lot acceptance, field actions, CAPA effectiveness, failure analysis corrective actions
SQA in place, warranty
Certified quality system, quality systems implementation
Quality support and information policy
Operational Excellence (25%)
Delivery and Logistics
Inventory / Cash Flow Management
Manufacturing Excellence
Cooperation, Service and Support
Downtime caused, PO compliance, deadline compliance and flexibility
Systems / Initiatives support and logistics information exchange accuracy
Organization structure and strategy, production and performance management, performance review
Operations support, documentation reliability
Innovation and NPD (25%)
Technology Leadership
New Product Development
Innovation and Technology Roadmap
Cooperation, Service and Support
Technology capabilities and technical team capabilities / expertise
Prototyping and engineering support
Technology alignment with BSC requirements, technology investment and innovation transparency
Technical issues support
Meet Arick, one of our Quality Assurance Technicians
Order Fulfillment Specialist
Project Manager
DC Executive Management
Product Manager
Technical Support Specialist
P wering the worlds most important devices®
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Sets the course for customer specific strategies and policies.
Audits, scorecards, QBRs, and process inquiries. Manages continuous quality improvement for customer satisfaction.
Serves as the primary interface with customer on day-to-day activities. Serves as point of contact for lifecycle management and demand plan.
First point-of-contact for New Orders and Order Status, BOMs, Revisions, and Open Orders.
Manages New Projects from initial requirements through first delivery.
Provides executive level leadership and relationship management.
Manages the product development and maintains all aspects of the product line including R&D, Road Maps, Technical Notes, and Certifications.
First point-of-contact for escalation of technical issues by customer personnel and RMA support. Provides root cause and failure analysis as needed.
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Life Sciences
POWERING APPLICATIONS WITHIN THESE MARKET SEGMENTS:
Genomics - Bioinformatics
Metabolomics & Proteomics
Transcriptomics
Biological System Simulation
Molecular Simulation
Powering Analysis and Discovery to Unlock the Human Genome.
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Training & Simulation
After Action Review
Military & Civil
Combat Management Systems
Medical Simulation
Flight & Ground
Marine
POWERING APPLICATIONS WITHIN THESE MARKET SEGMENTS:
Powering Realism and Fidelity for Improved Learning and Retention
Healthcare
Clinical Diagnostics
Medical Imaging
Patient Monitoring & Treatment
Surgery & Treatment
POWERING APPLICATIONS WITHIN THESE MARKET SEGMENTS:
Powering Clinical Analysis and Image Management for the Next Generation of Treatment.
Industrial
Broadcast & Communication
Chemical & Petrochemical
Electronics Manufacturing
Food & Beverage
Materials Manufacturing
Pharmaceutical & Nutraceutical
Water & Wastewater
POWERING APPLICATIONS WITHIN THESE MARKET SEGMENTS:
Providing OEMs Business and Technical Leadership to Complement Internal Product Development and Engineering
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