Future of government jobs
Technology advances, changing demographics, and the growing influence of consumers and talent markets are reshaping the future of work, creating opportunities as well as threats.
What does it all mean for public sector jobs?
Scroll down to explore
Explore the government jobs of the future
An in-depth look at how people will work
Child aid coordinator (CAC)
Criminal redirection officer (CRO)
Mobility platform manager
Public health and safety guardian (PHSG)
Smart base commander
Talent cloud coordinator (TCC)
The future is about human and machine
Government agencies can integrate the abilities of humans and machines, using humans’ leadership, teamwork, creativity, and social skills to complement machines’ speed, scalability, endurance, and quantitative capabilities.
To get the most from humans and machines working together, organizations can focus on designing effective interfaces between the two.
pairing
Playing to their strengths
Humans and machines each offer unique capabilities in the workplace
Processing huge data sets with speed and accuracy
Working 24/7 without breaks, tiring, or getting distracted
Scaling work up or down quickly
Performing repetitive work, such as opening emails
Doing dangerous work, such as underwater search and rescue, or bomb disposal
Humans are better at…
Machines are better at…
Machines are better at…
Displaying empathy and humor
Understanding context and picking up social cues
Transferring their skills to others (teaching)
Adapting their skills to different situations
Demonstrating critical thinking, defining problems, and creative pursuits
Humans are better at…
CACs will use predictive analytics and machine learning to reduce time spent doing paperwork and maximize time spent protecting vulnerable children.
CROs will couple remote monitoring technologies with their knowledge of human behavior to manage virtually incarcerated offenders and, ultimately, rehabilitate them into society.
Child aid coordinator (CAC)
Criminal redirection
officer (CRO)
Mobility platform manager
Mobility platform managers will use analytics and an AI-powered mobility operating system to ensure the seamless, complex movement of people, vehicles, and goods.
PHSGs will use the power of data, cognitive technologies, and their hard-earned public health expertise to protect citizens’ health and safety.
Public health and safety guardian (PHSG)
Smart base commander
Smart base commanders will use their expertise, coupled with the latest technologies, to oversee and ensure a smoothly functioning military installation.
Talent cloud
coordinator (TCC)
TCCs will match the right people to the right projects, managing the shared talent pool via an
on-demand model called the
Talent Cloud.
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Algorithm
auditor
Exponential
nurse
Regulator of tomorrow
Download the profile
The algorithm auditor will help ensure algorithms—the set of rules that underpins data capture and decision-making—are transparent, fair, and explainable.
Algorithm auditor
Download the profile
Exponential nurse
Aided by the latest technology tools, XNs focus on delivering quality patient care and advising patients and their families.
Download the profile
Regulator of tomorrow
Future regulators will work with peers to strike the right balance between setting rules, encouraging innovation, and protecting consumers.
Algorithm
auditor
Exponential
nurse
Regulator of
tomorrow
Download the profile
The algorithm auditor will help ensure algorithms—the set of rules that underpins data capture and decision-making—are transparent, fair, and explainable.
Algorithm auditor
Download the profile
Exponential nurse
Aided by the latest technology tools, XNs focus on delivering quality patient care and advising patients and their families.
Download the profile
Regulator of tomorrow
Future regulators will work with peers to strike the right balance between setting rules, encouraging innovation, and protecting consumers.
Getting started: Steps you can take now to redesign work for the future
What is driving the future of work?
And what does it mean for your organization?
Explore our article collection
Learn how technology and new talent
models are transforming the way the world—and, in turn, the public sector—works.
Read “The future of work in government”
Steps you can take now to rework
jobs and maximize human and
machine performance.
Read How to redesign the future of government work
Explore our article collection
What is driving the future of work?
And what does it mean for your organization?
Learn how technology and new talent
models are transforming the way the world—and, in turn, the public sector—works.
Read The future of work in government
What is driving the future of work?
And what does it mean for your organization?
Learn how technology and new talent models are transforming the way the world—and, in turn, the public sector—works.
Read “The future of work in government”
Experience the jobs of the future
Future of work in government
Technology advances, changing demographics, and the growing influence of consumers and talent markets are reshaping the future of work, creating opportunities as well as threats.
What does it all mean for the future of government work?
Scroll down to explore
Explore the government jobs of the future
An in-depth look at how people will work
Child aid coordinator (CAC)
Criminal redirection officer (CRO)
Eligibility coach
Exponential
nurse (XN)
Public health and safety guardian (PHSG)
Regulator of tomorrow
Talent cloud coordinator (TCC)
Download the profile
Talent cloud
coordinator (TCC)
TCCs will match the right people to the right projects, managing the shared talent pool via an
on-demand model called the
Talent Cloud.
Download the profile
Regulator of tomorrow
Future regulators will work with peers to strike the right balance between setting rules, encouraging innovation, and protecting consumers.
Download the profile
PHSGs will use the power of data, cognitive technologies, and their hard-earned public health expertise to protect citizens’ health and safety.
Public health and safety guardian (PHSG)
Download the profile
Exponential nurse (XN)
Aided by the latest technology tools, XNs will focus on delivering quality patient care and advising patients and their families.
Download the profile
Eligibility coach
Eligibility coaches will aim to provide the right supports for clients by working to address the root causes of what brought them into the social safety net.
Download the profile
CACs will use predictive analytics and machine learning to reduce time spent doing paperwork and maximize time spent protecting vulnerable children.
Child aid coordinator (CAC)
Download the profile
Criminal redirection
officer (CRO)
CROs will couple remote monitoring technologies with their knowledge of human behavior to manage virtually incarcerated offenders and, ultimately, rehabilitate them into society.
Algorithm
auditor
Data engineer
Mobility platform manager
Smart base commander
Download the profile
The algorithm auditor will help ensure algorithms—the set of rules that underpins data capture and decision-making—are transparent, fair, and explainable.
Algorithm auditor
Download the profile
Data engineer
Data engineers will bring data-driven insights to support all facets of HHS’s mission.
Download the profile
Mobility platform manager
Mobility platform managers will use analytics and an AI-powered mobility operating system to ensure the seamless, complex movement of people, vehicles, and goods.
Download the profile
Smart base commander
Smart base commanders will use their expertise, coupled with the latest technologies, to oversee and ensure a smoothly functioning military installation.
The future is about human and machine
pairing
Government agencies can integrate the abilities of humans and machines, using humans’ leadership, teamwork, creativity, and social skills to complement machines’ speed, scalability, endurance, and quantitative capabilities.
To get the most from humans and machines working together, organizations can focus on designing effective interfaces between the two.
Playing to their strengths
Humans and machines each offer unique capabilities in the workplace
Humans are better at…
Machines are better at…
Machines are better at…
Processing huge data sets with speed and accuracy
Working 24/7 without breaks, tiring, or getting distracted
Scaling work up or down quickly
Performing repetitive work, such as opening emails
Doing dangerous work, such as underwater search and rescue, or bomb disposal
Humans are better at…
Displaying empathy and humor
Understanding context and picking up social cues
Transferring their skills to others (teaching)
Adapting their skills to different situations
Critical thinking, defining problems, and creative pursuits
How to redesign government work for the future
What is driving the future of work?
And what does it mean for your organization?
Explore our article collection
Learn how technology and new talent
models are transforming the way the world—and, in turn, the public sector—works.
Read “The future of work in government”
The future of work in government
Technology and new talent models are transforming the way the world works. Here’s how government leaders can navigate the transformation of work in the public sector.
Read The future of work in government
As more and more business leaders redesign jobs around AI, robotics, and new business models, here are steps public sector leaders can take now to transform their workplaces and maximize human and machine capabilities.
Read How to redesign government work for the future
Experience the jobs of the future
Future of work in government
Technology advances, changing demographics, and the growing influence of consumers and talent markets are reshaping the future of work, creating opportunities as well as threats.
What does it all mean for the future of government work?
Scroll down to explore
Explore the government jobs of the future
An in-depth look at how people will work
Algorithm
auditor
Child aid coordinator (CAC)
Criminal redirection officer (CRO)
Data engineer
Eligibility coach
Exponential
nurse (XN)
Mobility platform manager
Public health and safety guardian (PHSG)
Regulator of
tomorrow
Smart base commander
Talent cloud coordinator (TCC)
Download the profile
The algorithm auditor will help ensure algorithms—the set of rules that underpins data capture and decision-making—are transparent, fair, and explainable.
Algorithm auditor
Download the profile
CACs will use predictive analytics and machine learning to reduce time spent doing paperwork and maximize time spent protecting vulnerable children.
Child aid coordinator (CAC)
Download the profile
Criminal redirection
officer (CRO)
CROs will couple remote monitoring technologies with their knowledge of human behavior to manage virtually incarcerated offenders and, ultimately, rehabilitate them into society.
Download the profile
Data
engineer
Data engineers will bring data-driven insights to support all facets of HHS’s mission.
Download the profile
Eligibility
coach
Eligibility coaches will aim to provide the right supports for clients by working to address the root causes of what brought them into the social safety net.
Download the profile
Exponential nurse (XN)
Aided by the latest technology tools, XNs will focus on delivering quality patient care and advising patients and their families.
Download the profile
Mobility platform manager
Mobility platform managers will use analytics and an AI-powered mobility operating system to ensure the seamless, complex movement of people, vehicles, and goods.
Download the profile
PHSGs will use the power of data, cognitive technologies, and their hard-earned public health expertise to protect citizens’ health and safety.
Public health and safety guardian (PHSG)
Download the profile
Regulator of tomorrow
Future regulators will work with peers to strike the right balance between setting rules, encouraging innovation, and protecting consumers.
Download the profile
Smart base commander
Smart base commanders will use their expertise, coupled with the latest technologies, to oversee and ensure a smoothly functioning military installation.
Download the profile
Talent cloud coordinator (TCC)
TCCs will match the right people to the right projects, managing the shared talent pool via an
on-demand model called the
Talent Cloud.
The future is about human and machine pairing
Government agencies can integrate the abilities of humans and machines, using humans’ leadership, teamwork, creativity, and social skills to complement machines’ speed, scalability, endurance, and quantitative capabilities.
To get the most from humans and machines working together, organizations can focus on designing effective interfaces between the two.
Playing to their strengths
Humans and machines each offer unique capabilities in the workplace
Humans are better at…
Machines are better at…
Machines are better at…
Processing huge data sets with speed and accuracy
Working 24/7 without breaks, tiring, or getting distracted
Scaling work up or down quickly
Performing repetitive work, such as opening emails
Doing dangerous work, such as underwater search and rescue, or bomb disposal
Humans are better at…
Displaying empathy and humor
Understanding context and picking up social cues
Transferring their skills to others (teaching)
Adapting their skills to different situations
Demonstrating critical thinking, defining problems, and creative pursuits
Explore our article collection
What is driving the future of work?
And what does it mean for your organization?
Learn how technology and new talent models are transforming the way the world—and, in turn, the public sector—works.
Read The future of work in government
Getting started: Steps you can take
now to redesign work for the future
Steps you can take now to rework
jobs and maximize human and
machine performance.
Read How to redesign the future of government work
COVID-19 and the virtualization of government
Job-centric upskilling
For government agencies, COVID-19 has made the future of work a current workplace reality. Learn steps leaders can take now to embrace the transition and get ready for what’s coming next.
Read COVID-19 and the virtualization of government
Skills are more important than ever in today’s pandemic-affected economy. Job-centric upskilling can benefit job seekers, companies, and the economy as a whole by going beyond training and focusing on capabilities for specific jobs.
Read Job-centric upskilling
The future of work entails changes along
three dimensions:
Rearchitecting work
Enabling humans and technology to collaborate more effectively and unlock human potential at scale over time.
Accessing needed capabilities across a broader talent ecosystem, curate personalized and elevated experiences for the full workforce, and engage them for impact.
Elevating the workforce experience
Supporting the notion that work should be done wherever employees are most productive, depending on the task.
Designing intentional workplaces
AI-augmented government
Reimagining government’s workforce experience
The growing toolkit of artificial intelligence—from computer vision to machine learning—has the potential to enhance almost everything government does, spanning education, health care, and defense.
Read AI-augmented government
In response to COVID-19, governments demonstrated a remarkable ability to transform how their employees work. Will these changes be temporary, or can they transform the entire workforce experience?
Read Reimagining government's workforce experience
The future of work in government
COVID-19 and the virtualization of government
What is driving the future of work?
And what does it mean for your organization?
Responding, recovering, and preparing to thrive in the future of work
Experience the jobs of the future
Designing adaptive workplaces
Location liberation
The traditional “day at the office” has changed. The future will likely center around adaptive workplaces—a more fluid model providing employees greater flexibility to work from wherever they are most productive, empowering them to do their best work, and delivering better performance for employers.
Read Designing adaptive workplaces
Remote work may be the first step in a long-term transformation. Many public sector organizations have begun to embrace adaptive workplaces: people and teams working where they are most productive and inspired.
Read Location liberation
How to redesign government work for
the future
The future of work in government