The current state of enterprise cybersecurity
As the world becomes increasingly connected and cyber attacks more frequent, organizations are adopting an array of tools in an effort to maintain their security. But these disconnected tools create data siloes and lack the prioritization and coordination needed to address vulnerabilities efficiently.
Vulnerability exploits
Lack of visibility
Security breaches
Manual processes
60% of organizations say things slip through the cracks due to manual processes
52% of organizations don’t know how much of their attack surface is secured
87% of organizations experience a vulnerability exploit that is already known
$4M is the average revenue lost due to a breach
from Thirdera and ServiceNow
Cybersecurity Hardening Thirdera's Built with ServiceNow offering
Reduce the effort to fortify your attack surface.
Introducing
50%
reduction in FTE with automated triage and reporting, so they can focus on more high-value tasks
Reduce effort
reduction in unique tasks through vulnerability grouping
90%
Increase efficiency
reduction in time to remediate by consolidating attack surface efforts with ServiceNow
Speed up remediation
The Cybersecurity Hardening response journey
Identify your biggest risks with automatic prioritization.
With thousands of vulnerabilities present at any moment, you need a quick way to identify which ones pose the biggest risk. Cybersecurity Hardening sources data from all your tools, including ServiceNow systems, and a variety of enrichment sources, then uses configurable calculators to assess the wholistic risk, so you know where to focus your attention first.
X
Remediate quickly with clear targets.
With your vulnerabilities prioritized, you need an efficient path to assign and remediate. Cybersecurity Hardening automatically groups similar vulnerabilities together so they can be addressed all at once—reducing the need for unique tasks. Then it automatically assigns them to the right remediation teams. All while clearly outlined remediation targets, automated exception handling, and real-time status help ensure your efforts are on track.
Validate success with real-time metrics.
Validating and reporting is critical to close the loop—Cybersecurity Hardening makes it easy. With validated closure, real-time success metrics, and automated risk and compliance tracking, you can see what went well and where you can continuously improve. These insights are fundamental for cybersecurity hardening and provide valuable feedback on refining your security posture moving forward.
1
2
3
Validate
+
Remediate
Identify
Thirdera security and risk by the numbers
4.61 security CSAT score
4.64 risk CSAT score
130+ security and risk projects since 2022
165+ deployments since 2022
1800 global contributers
3 ServiceNow Product Line Achievements for Integrated Risk Management, Security Incident Response, and Vulnerability Response
Are you ready to take your cybersecurity to the next level?
Get in touch
© 2025 Thirdera. All rights reserved.
Turn risk into resilience with
A financial service corporation was struggling with:
THE CHALLENGE
3 reporting tools and 7 scanners requiring many hours to manage A custom exception process that created additional layers of manual coordination A lack of standardized processes across the organization
By implementing Cybersecurity Hardening, a Built with ServiceNow offering, Thirdera used a two-phased approach to automate and optimize their cybersecurity landscape.
THE SOLUTION
Integrated all 7 scanners with a two-phase approach starting with Vulnerability Response and then Application Vulnerability Response.
Integrated Scanner
Build a custom exception workflow that seamlessly integrated with an external application for approval.
Implemented exceptions
Automated assignment and prioritizing using CI, scanner data, IP infographic, and domain information.
Automated assignment
THE results
Faster vulnerability resolution Automated dynamic assignment of vulnerabilities and replaced the inconsistent spreadsheet-based solution.
Streamlined processes Optimized SLA tracking for vulnerabilities and created insight into SLA adherence.
Consolidated dashboards Eliminated manual reporting tools and consolidated through ServiceNow.
Case Study
Consolidating vulnerabilities and streamlining resolution in financial services
THE OFFERING IN ACTION
BY THE NUMBERS
Moving from security pain to security progress
When it comes to cybersecurity, time is of the essence. Thirdera, a Cognizant company, and ServiceNow transform the manual response process through workflow automation and machine learning capabilities.
THE TRANSFORMATION
21 days to address
Before: Manual processes
After: Cybersecurity Hardening
80,000 vulnerabilities in unsecure emails and spreadsheets
Manual communications to prioritize and assign
No visibility into remediation progress
40+ hours per week managing spreadsheets
8 days to address
8,000 vulnerabilities identified with actionable, prioritized tasks
Automated assignment, grouping, and prioritization
Real-time, single source for tracking and reporting on progress
0 hours per week managing spreadsheets
Cybersecurity Hardening
A global professional services firm that offers consulting, technical, scientific, and project delivery solutions was struggling with:
Hardware refresh procedures and inconsistent asset data accuracy Manual processes hindering the efficiency of hardware refresh workflows Compliance enforcement, requiring ongoing development efforts to address data quality issues and support decision-making processes
By implementing Landmark: Asset Management, a Built with ServiceNow offering, Thirdera provided rapid outputs on current asset management maturity, ROI opportunities, and recommendations.
An in-depth assessment of the client’s ITAM maturity uncovered valuable insights and opportunities for improvement.
Comprehensive evaluation
Swift identification of ROI opportunities helped the client capitalize on hidden potential for maximum impact.
ROI calculations
Using insights from the assessment, we developed a tailored roadmap for centralized asset management with a clear path to asset management excellence.
Actionable roadmap
reduction in annual spend on unaccounted hardware assets
improvement in hardware asset manager efficiency
reduction in hardware request cycle time
Organizations may use multiple assets to manage functions across the enterprise—from finance to procurement. It’s not always clear how many assets they own, what they’re all used for, and if they’re optimizing usage of each.
Asset sprawl
With growing pressure to do more with less, the ability to identify and remove underutilized asset licenses that are driving up costs, is no longer a nice to have—it’s an imperative.
Pressure to reduce asset spend
When balancing multiple asset management practices, each only shows a piece of the puzzle. When combined with manual processes, organizations are left with limited visibility, potential risk, and low asset management maturity.
Lack of asset management maturity
Organizations often have existing platforms to manage certain groups of assets, but they operate in silos. While this offers some visibility, it spawns asset snapshots with no overarching, real-time visibility of all your assets.
Multiple asset management platforms
Steps to optimize asset management
Every organization is made up of physical and digital assets—all interacting with one another to keep operations moving and ultimately drive value for your customers. But the truth is, this multifaceted landscape of assets is often a thorn in the side to manage. In this era of technology, where automation, intelligence, and connected systems drive success, asset management must evolve too. Thirdera, a Cognizant company, has leveraged decades of industry expertise and the power of the ServiceNow platform to pioneer this new era of asset management—putting simplicity, speed, and automation at its core.
The costs and complexities of traditional asset management
Organizations balance a variety of platforms to fulfill different functions—leaving an intricate mix of hardware, software, cloud platforms, and equipment to maintain. With such an expansive landscape, asset management often lacks visibility, integration, and maturity, leading to inefficiencies and missed optimization opportunities. You need a partner that can help you contain the chaos.
Organizations often have multiple assets to manage functions across the organization—from finance to procurement. It’s not always clear how many assets they own, what they’re all used for, and if they’re optimizing usage of each.
Organizations today are facing pressure to do more with less. The ability to identify and remove duplicative or underutilized asset licenses that are driving up costs, with little to no ROI, is no longer a nice to have—it’s an imperative.
With multiple asset management practices, each often only shows a piece of the puzzle. Processes can be highly manual, scattered across various systems, or include poor decision support, leaving you with limited visibility, potential risk exposure, and low asset management maturity.
Organizations often have existing platforms to manage certain groups of assets, but they operate in silos. You may have one that manages hardware, one that manages software, and so on. While this visibility is helpful, it spawns asset snapshots with no overarching, real-time visibility of all your assets.
with Thirdera and ServiceNow
4
Landmark: Asset Management Thirdera's Built with ServiceNow offering
Now you can kick your asset management maturity into high gear.
Loss minimization
Fulfillment acceleration
41% reduction in software audits resulting in financial settlements
50% reduction in new hires missing critical software on day one
41%
24% reduction in underutilized or unused SaaS subscription spend
24%
Inventory optimization
reduction in software audits resulting in financial settlements
reduction in underutilized or unused SaaS subscription spend
reduction in new hires missing critical software on day one
But the truth is, this multifaceted landscape of assets is often a thorn in the side to manage. In this era of technology, where automation, intelligence, and connected systems drive success, asset management must evolve too.
Thirdera, a Cognizant company, has leveraged decades of industry expertise and the power of the ServiceNow platform to pioneer this new era of asset management—putting simplicity, speed, and automation at its core.
Every organization is made up of physical and digital assets—all interacting with one another to keep operations moving and ultimately drive value for your customers.
The current landscape
Navigating your asset management journey, together.
With tailored insights and a personalized roadmap, Landmark: Asset Management enables businesses to streamline their asset management, reduce inefficiencies, and uncover financial opportunities, all while leveraging the scalability and integration capabilities of ServiceNow.
Assess your asset management maturity.
Dissect data to build your asset management roadmap.
Centralize your asset management.
Scale asset management capabilities with a progressive approach.
Think about your current asset management processes. What insights are you able to yield—do they give you what you need to make informed decisions? Without real-time insights into your current asset management state, building a clear roadmap to reach your short- and long-term goals can be nearly impossible. Thirdera makes it easy to start your journey and assess your asset management maturity from day one. By completing the Landmark Survey, which only takes an hour, we’ll gain an understanding of your current capabilities as well as identify your top five long-term goals and top five immediate goals.
Your teams need clear insight to know which strategic goals they’re tracking towards and a vision for how to get there. While a large asset landscape is going to yield a lot of data, knowing where and when to put that data to work to help track towards your strategic goals is key. Within two to three weeks of completing your Landmark Survey, a dedicated Thirdera asset management specialist will provide a detailed readout of the findings. We thoroughly analyze the data to uncover segment maturity levels, identify opportunity gaps, and recommend areas for improvement. This results in a customized, actionable roadmap designed to accelerate your asset management maturity on the ServiceNow platform.
With your goals and roadmap in place, it’s time to bring your asset management strategy to life. With decades of industry experience and ServiceNow capabilities, we’ll help you unlock the power of the ServiceNow platform to the best of its ability—adapting it to your environment, timeline, and goals. Centralizing your asset management workstreams and training on a single platform will help you identify and eliminate redundant, costly, or underutilized assets. This opens the door for less platform maintenance and operational cost reductions.
By scaling your efforts across your entire asset management landscape, those cost savings can scale as well. Thirdera and ServiceNow help you identify the total cost of asset management across all your categories and segments—giving you access to robust reporting and dashboards and automating asset tasks to reduce labor overhead. Our progressive approach flexes to meet your needs and helps establish quick wins from the start. But it doesn’t stop there—our experts offer ongoing guidance on continuous service improvement of your processes and technology.
Accelerating asset management maturity in professional services.
Learn more
I just thought about when I will get edits for Deloitte and it probably wont be for awhile.
steps to optimize asset management with Landmark: Asset Management
Thirdera's Built with ServiceNow offering
