Litigation support – the alternative way
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Client Situations
A global airline
Our client, one of the largest global airlines, needed managed document review for a negligence-related litigation in the High Court of Justice, Queen’s Bench Division in the UK.
Solution
Optoelectronics company
Our client, a leading manufacturer of optical materials and semiconductors, needed support with eDiscovery and managed document review.
Maintenance services provider for the oil, gas and petrochemical industries
Our client, a maintenance services provider for the oil, gas and petrochemical industries, was engaged in litigation against a manufacturer of chemicals for breach of contract.
Multinational construction services company
Our client, a multinational construction services company, was involved in a litigation in the Middle East arising from disputes related to a large public transportation construction project.
If you are involved in a litigation matter or an investigation, be it commercial, a patent dispute, construction litigation, bankruptcy, to name but a few scenarios, you know these matters have a tendency to grow in size and take up considerable time and expense. Having spent 20+ years handling all variety of disputes and investigations, and perfecting the way we handle them through the our in-house method (an innovative process designed to deliver superior managed review), we utilize our hybrid offshore/onshore attorney teams to provide high quality and cost effective reviews. Our clients like the results we provide so whenever they find themselves in these predicaments, they lean on us again and again as their dependable partner to help them navigate these uncertain waters. Allow us to show you a number of case studies demonstrating how we have provided clients with litigation support, the alternative way.
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Client Situation
Managed Review
Our Solution
Key Benefits & Outcomes
E-discovery solution
Because this case had several technical issues, we started the review with a core team of experienced reviewers who continued throughout the project and became subject matter experts within the project team. The project management team set up a workflow to identify a sample set of 5-10 documents for escalations that were discussed with the law firm partner to clarify and establish scope of key issues. We ramped up the team size to 5 times its original size, led by the SMEs that enabled the delivery of the project well within the projected timeline with high quality...
Our client, a multinational construction services company, was involved in a litigation in the Middle East arising from disputes related to a large public transportation construction project. The litigation involved subcontract matters regarding different work that was to be done for completion of the project. Our client needed a reliable partner for e-discovery support and managed review to be performed in this complex subject matter. The review included hundreds of thousands of documents needing more than 30 issue tags in a highly technical matter in a short period of time..
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We provided an e-discovery solution that helped bring efficiency through workflow solution by reducing documents population.
Our escalation process helped bring critical discussions at the start of the review that helped the law firm make adjustments to the review approach upfront.
Our ability to scale helped the client meet the tight timeline.
The unique pricing structure and efficiency of our team gave the client a cost-effective solution with quality output.
Escalation process
Ability to scale
Pricing structure
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Within twenty-four hours, we provided a team of 15 attorneys from its team in Pune, India experienced working in oil, gas and petrochemical industries. We partnered with the law firm and the technology team to develop a workflow that allowed the client to focus on the rich data and also ensured that we met the timeline comfortably and with high quality. We used our technology driven managed review process to locate documents critical to the case strategy from the first day of review. As a result, the client modified the definition and scope of issue codes to fine tune the instructions for the managed review to eliminate any need for re-work as the case strategy was further developed.
Our client, a maintenance services provider for the oil, gas and petrochemical industries, was engaged in litigation against a manufacturer of chemicals for breach of contract. Mindcrest was asked by the client to review documents for relevance, privilege, confidentiality and issue codes within a two week time frame.
We provided a managed review approach to help the client focus on strategic priorities, and meet the production deadline with high quality and efficiency.
We additionally identified commercially sensitive documents for the client which were not part of the earlier scope. This helped the client in framing a production strategy.
Strategic priorities
Production Strategy
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Within twenty-four hours, Mindcrest provided a team of 15 attorneys from its team in Pune, India experienced working in oil, gas and petrochemical industries. Mindcrest partnered with the law firm and the technology team to develop a workflow that allowed the client to focus on the rich data and also ensured that we met the timeline comfortably and with high quality. Mindcrest used its technology driven managed review process to locate documents critical to the case strategy from the first day of review. As a result, the client modified the definition and scope of issue codes to fine tune the instructions for the managed review to eliminate any need for re-work as the case strategy was further developed.
eDiscovery team
We provided a bundled solution of technology and managed review to the client. On the technology side, we coordinated a data collection that involved collecting data from three different countries, processing and optimization of a complex data set in accordance with ITAR regulations, guiding the client through the process of safely reducing the document review pool and production of relevant documents. We achieved this by utilizing its diverse eDiscovery technology stack, featuring the use of Relativity and Relativity analytics to create workflow efficiencies.
Our client, a leading manufacturer of optical materials and semiconductors, needed support with eDiscovery and managed document review. This review was pursuant to a highly complex patent infringement matter involving technology related to optical transmission. We had been asked to support them with scoping the data sources potentially relevant to the exercise, forensic collection of data and the review of documents to find those relevant to the matter.
Our eDiscovery team provided a bundled solution for eDiscovery and Managed Document review.
Our scalability provided the client with reviewed document reports and resolved escalations ahead of the turnaround time.
We were able to save the client 20% of funds that had been allocated to complete the project.
Scalability
Saved funds
United Kingdom based airline
For the managed review, Mindcrest was able to quickly staff an experienced team to begin the review process. As part of an early assessment and past experiencewith similar matters, Mindcrest planned for the highly technical subject matter. To manage this, the review team partnered with Mindcrest University to prepare the review team before review started by providing additional training to assist the team in fully understanding the underlying science with respect to the optical transmission product involved in this dispute, as well as the underlying physics, so that reviewers could understand the technical nature of documents and be able to efficiently identify documents related to the relevant issues/patent.
Mindcrest started the review with a very small team who continued through the life of the project and became subject matter experts within the project. This small team collaborated with the client to raise escalations to set standards for review. Once the complexity was further assessed as the review started and the team learned more about the documents involved, Mindcrest increased the size of the team by building off the knowledge of the subject matter experts to complete the review within the timeline committed to the client. Through using a small review team to start the project slowly, the Mindcrest team was able to leverage the knowledge of subject matter experts to assist in training the remainder of its team to scale the review, while also improving efficiency and quality.
To manage this, the review team partnered with Mindcrest University to prepare the review team before review started by providing additional training to assist the team in fully understanding the underlying science with respect to the optical transmission product involved in this dispute, as well as the underlying physics, so that reviewers could understand the technical nature of documents and be able to efficiently identify documents related to the relevant issues/patent. Mindcrest started the review with a very small team who continued through the life of the project and became subject matter experts within the project. This small team collaborated with the client to raise escalations to set standards for review. Once the complexity was further assessed as the review started and the team learned more about the documents involved, Mindcrest increased the size of the team by building off the knowledge of the subject matter experts to complete the review within the timeline committed to the client. Through using a small review team to start the project slowly, the Mindcrest team was able to leverage the knowledge of subject matter experts to assist in training the remainder of its team to scale the review, while also improving efficiency and quality.
Document review
We staffed an initially smaller experienced team of subject matter expert reviewers who worked with the client to finalize the review protocol and begin the review . We then ramped up the team size to meet the tight time frame dividing the team into smaller PODs with subject matter experts leading the various PODs. The team reviewed and tagged 155,000 documents for relevancy, privilege status, key documents and 18 issue tags. Through our escalation process, the team brought forward issues from the documents reviewed which were not covered in the initial protocol. The review was completed in a 12-day timeframe.
Our agility, scalability, use of technology and familiarity with the work enabled an efficient and accurate document review.
Our early escalations helped the client adjust their strategy and modify scope of relevancy, key document areas, including identifying new issues.
The review was completed on time and under budget, saving the client money while providing a quality work product.
Early escalations
Quality work product
Multinational Construction Services Company
Mindcrest started the review with a very small team who continued through the life of the project and became subject matter experts within the project. This small team collaborated with the client to raise escalations to set standards for review. Once the complexity was further assessed as the review started and the team learned more about the documents involved, Mindcrest increased the size of the team by building off the knowledge of the subject matter experts to complete the review within the timeline committed to the client.
To manage this, the review team partnered with Mindcrest University to prepare the review team before review started by providing additional training to assist the team in fully understanding the underlying science with respect to the optical transmission product involved in this dispute, as well as the underlying physics, so that reviewers could understand the technical nature of documents and be able to efficiently identify documents related to the relevant issues/patent.
Mindcrest achieved this by utilizing its diverse eDiscovery technology stack, featuring the use of Relativity and Relativity analytics to create workflow efficiencies. For the managed review, Mindcrest was able to quickly staff an experienced team to begin the review process. As part of an early assessment and past experiencewith similar matters, Mindcrest planned for the highly technical subject matter.
