“Amazon is first and foremost a data and technology company,” Doug Stephens, founder of retail consultant firm Retail Prophet, told NRF. “Retail simply turned out to be a convenient means of obtaining and leveraging consumer data at scale.”
They’re welcoming consumers back with revamped customer experiences (CX) that meet their newly elevated expectations.
Enabling Frictionless Retail
To position their businesses to continually evolve with customer needs—especially when those changes are abrupt—retailers must start with a flexible, scalable, and resilient foundation capable of easily integrating new technologies. This requires bringing the same level of care retailers bring to curating merchandise; they must identify partners that can integrate seamlessly into their tech stack while unlocking new value for retailer and customer alike.
Elevating Allocation and Replenishment
Retailer Family Farm & Home is infusing artificial intelligence and machine learning into its supply chain processes to significantly raise both forecast accuracy and service levels for all items in its assortment. It’s new AI-based supply chain platform will also improve the retailer’s ability to proactively identify items and automate planning for seasonal, promotional, and new items as well as new stores as they expand.
Powering Visual AI Discovery
Fast-fashion eCommerce retailer Boohoo is taking save the sale to the next level. Visual search functions built into its website enables consumers to view similar products when an item is out of stock. The feature has yielded a 100% higher conversion rate and raised pages per session 135%. AI visual search enables consumers to shop entire looks, accessories, and cheaper own-brand alternatives.
Enabling Frictionless Digital Experiences
Decades after the concept first surfaced, the cashierless vision for a frictionless retailing continues to take shape. Using QR codes, smartphones, and computer vision algorithms, Amazon’s Dash cart enables customers to collect two grocery bags’ worth of goods, pass through a designated lane, and automatically charge their Amazon accounts. The solution, which also includes a screen that displays a running total and Alexa Shopping List as well as a coupon scanner, is all about powering simplicity and convenience.
Deepening Collaborative Commerce
A pandemic-induced need to pivot on identifying new merchandise to help set the business apart led to a new approach to product discovery for convenience store chain Yesway. The retailer can now connect and collaborate digitally with more than 175,000 suppliers while making its new product discovery simpler and more efficient. Consumers are more open than ever to new brands and products.
Achieving True Omnichannel
Kroger is making substantial investment in omnichannel with the first of a series of hub-and-spoke customer fulfillment centers that combine vertical integration, machine learning, and more than 1,000 bots. Features include extensive automation, intelligent packing, and optimized delivery routing. The state-of-the-art fulfillment ecosystem will be capable of reaching customers anywhere with anything, at any time.
Streamlining
Cash Management
In its move to replace legacy infrastructure with a true omnichannel platform, Frank And Oak made sure to address cash management—a key but often overlooked part of gaining true process benefits from the transition, since cash remains a popular transaction type. The Canadian retailer is replacing its legacy POS system to access mobile checkout, endless aisle, store fulfillment, inventory management, and order management in addition to automated cash management.
Savvy retailers know simply keeping up with competitors is not enough. Every brand must set itself apart by leaning in to what makes its value proposition unique, consistently enhancing its CX with new products, services, and experiences. To get there, they need flexible, omnichannel infrastructure that enables them to easily adopt new capabilities and technologies.
Retail sales will grow between 6.5 percent and 8.2 percent in 2021-22.
Retailers currently or planning to upgrade:
• 48% Replenishment
• 50% Allocation
Gartner estimates early adopters of visual and voice search will increase their digital commerce revenue by 30%.
About one in three retailers are deploying tech enhancements for their e-commerce platform.
39% of consumers changed brands in 2020, doubling 2019 levels.
40% of retailers are expanding unified commerce initiatives, their top tech-driven strategy for the next 18 months.
• Consumers use cash for 26% of all payments.
• The biggest cash users are 18 to 24 and those 55 and older.
retail innovation zone
RIS News
Gartner
RIS News
RIS News
RIS News
Federal Reserve Bank
National Retail Federation
Click on the schematic to learn about opportunities to refine your approach to omnichannel commerce.
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partner
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Customer
Engagement
AWS is the platform that enables you to transform your customer engagement.
Click on the hotspots in the illustration to see how AWS retail partners help you attract, engage, and retain customers.
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Customers want anywhere, anytime accessibility when shopping and the omnipresent digital experience will continue to play a larger role, whether purchases happen online or in the store. Therefore, digital transformation must consider the entire customer journey, including in-store experiences.
Retail Consulting Partners
2021 POS and Customer Engagement Study
"
"
51% of consumers plan to splurge or treat themselves.
McKinsey
51
Removing friction and enabling innovation are top priorities. As the line between physical and virtual retail gets blurrier every day, retailers are adopting new technologies to infuse digital experiences into stores while simulating more aspects of the store experience online. Retailers are tapping those to craft unique, personalized, and frictionless customer journeys no matter where and when a customer chooses to engage with the brand.
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innovation powered by
retail innovation zone
retail innovation zone
partner
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competency
Data Science
AWS services deliver the power to improve your insights.
Click on the hotspots in the illustration to see how AWS retail partners can help you capture and understand your operational and customer data.
Ensure maximum margin sell-through with 23% profit improvement
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Pricing & Markdown
Unite your tools and teams with real-time customer data from 1,300+ sources
With unified customer data, GAP was able to build 500+ unique audiences resulting in 150+ personalization experiments being run and 80+ permutations of the Gap homepage experience
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Customer Data Hub
Increase product conversion by 46%
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Product Intelligence Platform
Increase marketable audience by 2x
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Customer 360
Increase revenue 62%+ per visit
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The productivity of store auditors at a large fast-casual restaurant increased by 60% when they deployed a MicroStrategy Mobile app
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Intelligence Everywhere
MicroStrategy (Nasdaq: MSTR) is the largest independent publicly traded business intelligence company, with the leading enterprise analytics platform. Our vision is to enable Intelligence Everywhere™. MicroStrategy provides modern analytics on an open, comprehensive enterprise platform used by many of the world’s most admired brands in the Fortune Global 500.
"MicroStrategy provides modern analytics on an open, comprehensive enterprise platform used by many of the world’s most admired brands in the Fortune Global 500."
“The ability to look at sales down to a minute is enabled by what I would call this almost near real-time reporting that we have developed through MicroStrategy."
Gayle Pigatto, VP Business Analytics and Strategy, Fanatics
Optimized for cloud and on-premises deployments, the platform features HyperIntelligence®, a breakthrough technology that overlays actionable enterprise data on popular business applications to help users make smarter, faster decisions.
For more information about MicroStrategy, visit www.microstrategy.com.
Fanatics is the largest online retailer of officially licensed sports apparel and merchandise with over $1 billion in yearly revenue. The company powers Ecommerce sites for professional sports leagues including the NFL, MLB, NHL, NBA, NASCAR, and PGA. It also operates Ecommerce sites for media brands including NBC Sports, CBS Sports, and FOX Sports.
Fanatics modernized their BI capabilities by tapping into a powerful combination of Amazon Web Services (AWS) cloud technology and MicroStrategy. The company moved data storage to the cloud using Amazon Redshift as the primary data warehouse. Next, they chose to deploy MicroStrategy because it could support comprehensive BI capabilities while delivering self-service functionality and stringent security requirements. This solution enabled Fanatics to automate tasks, control costs, and quickly scale up or down to meet consumer demand.
Fanatics collects a tremendous volume and variety of data. In addition to the data generated from handling over 30 million orders per year, the company collects web traffic and clickstream data from over 250 million annual website visits. They also source data from social media analytics, real-time event results, and news.
Target
Argos
Sephora
Unilever
L’Oreal
Pepsi
3M
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Amplitude empowers teams to use customer behavior data to ask and answer the right questions in order to build great product experiences. At our core we help product and marketing teams to answer questions about their customers and products with best-in-class analytics. But great data analytics requires great data management. We are able to integrate across existing data sources with tools to easily manage and transform data without an engineer. Our behavioral targeting allows teams to directly translate behavioral data into customer management.
We help retail companies of all shapes and sizes — including large retailers like Under Armour and Gap to name a few. These retail organizations come to Amplitude for a specific set of use cases, including:
• Improving first time user activation
• Increasing cart conversion
• Driving more repeat purchases
Under Armour is a long-time customer of Amplitude. When they first started working with us, they had a really big drop in digital revenue. At the time they were using Google Analytics Premium, and switched to Amplitude in order for 90+ members of their product teams to start accessing behavior data.
From there, they learned so much about what features were important, that they started running experiments regularly.
In the end, that resulted in a new experience that increased their month-to-month retention by 30 percent. Overall, this increased their revenue growth rate by 2X in just 18 months.
Under Armour
Bonobos
Levi Strauss & Co.
Overstock
Gap
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Nordstrom
Deckers
Tapestry
Brooks Running
Knowing the customer to retain loyalty and create compelling offers has never been more critical. Amperity’s enterprise Customer Data Platform makes it easy for retailers to transform raw and siloed customer data into a unified customer view, allowing marketing, analytics, and IT teams to extract actionable and measurable customer segmentation, attribution, and insights.
Amperity's solution leverages AI to deliver a truly comprehensive and actionable Customer 360. This multi-patented view improves marketing performance, fuels accurate customer insights, and enables world-class customer experiences. With Amperity, technical teams are freed from endless integration and data management, and business teams have direct access to the data they need to build long-term customer loyalty and drive growth.
Retailers have customer data splintered across tens of legacy systems resulting in queries taking days to run. Analytics teams struggle to build an accurate 360 view of the customer and marketers are unable to create campaigns that align with the customer journey.
Common Customer Challenges
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Lucky Brand accomplished a projected $11M ROI in year 1 based on efficiency gains, new use cases, and enhanced personalization opportunities.
Kendra Scott stitched over 21M records to create 7.4M unique customers with 75 attributes in weeks, not months.
“Amperity allows us to better understand our customers and put actionable insights into the hands of our teams, enabling us to personalize the critical touchpoints our brands have with our customers without the need for significant technology expertise or code.”
Noam Paransky, Chief Digital Officer, Tapestry
Tealium connects customer data — spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports over 1,200 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure.
The Tealium Customer Data Hub encompasses tag management, an API hub, a customer data platform with machine learning, and data management solutions that make customer data more valuable, actionable, and secure. More than 1,000 businesses worldwide trust Tealium to power their customer data strategies. For more information, visit www.tealium.com.
Whole Foods
Under Armour
Petco
Multi-brand retailer, Gap Inc. uses the
Multi-brand retailer, Gap Inc. uses the
to build governed and centralized data collection processes across multiple web properties to build comprehensive customer data and execute powerful personalization campaigns.
Tealium Customer Data Hub
In this session from Digital Velocity San Diego 2019, with Gap Inc.’s Greg Phipps and Kelsey Todd, the team walks us through their data maturity journey with Tealium. You’ll learn how the partnership began, utilizing the Customer Data Hub to build governed and centralized data collection processes, fueling the web production team with comprehensive customer data to execute powerful personalization campaigns that served appropriate content to customers. Finally, you will hear about the company’s plans to use Tealium to fuel its enterprise data platform and leverage Tealium in the mobile app experience and beyond.
Click the video on the left for more.
With unified customer data, GAP was able to build 500+ unique audiences resulting in 150+ personalization experiments being run and 80+permutations of the Gap homepage experience
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Gap Inc. and Tealium: The Data Maturity Journey
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Sprinklr is the only platform for all digital customer experiences. We help large organizations reach, engage, and listen to customers across 25 social channels (including Twitter, Facebook, LinkedIn), 11 messaging channels, and hundreds of millions of forums, blogs, and review sites — all on one platform. Customers use these channels to talk to brands and one another. They trust these communities, expect personalized attention, and demand instant resolution. In today's social world, what customers say — and the quality of the experience a brand provides — determines whether a business survives.
"In today's social world, what customers say — and the quality of the experience a brand provides — determines whether a business survives."
L'Oreal
Samsung
Microsoft
McDonald's
Prada
Verizon
Large enterprises are struggling to meet the demands of modern customers, and are often challenged with disjointed data, siloed teams and disconnected point solutions. In this environment, it's impossible for brands to know their customers, collaborate, and scale effectively. Sprinklr helps brands tackle these challenges by consolidating point solutions with one platform to listen, learn and love. Listen to customers across modern channels, learn from them, and use these insights to create memorable customer experiences. The result is revenue growth, cost reduction, and risk mitigation.
Sprinklr is a global company with 1,900 employees helping the world's most valuable enterprises make their customers happier. Sprinklr works with 75 of the world's 100 most valuable brands in every industry.
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Retail is entering the AI intelligence era. Peak makes AI accessible for retailers to accelerate their growth and profitability. Peak bridges the gap between data science and business leaders by supercharging data modelling and providing outcome-focused commercial value.
Working with merchandisers, planners and traders, Peak’s Demand AI: Pricing & Markdown solution ensures maximum margin sell-through. Peak’s AI consultants work with data scientists to run data exploration and process mapping workshops, then use Peak’s AI System to rapidly analyze the entire product range and deliver insights to the customer. Peak produces a markdown engine tailored to customer needs by gaining a deep understanding of the data inputs, business rules and existing markdown process.
Demand AI: Pricing & Markdown
Leading brands across industries use Peak, including retail, CPG, direct-to-consumer, and supply chain management. Its customers include the likes of PepsiCo, ASOS and boohoo Group.
Peak’s Demand AI: Pricing & Markdown solution has saved customers millions of dollars in margins.
Peak was named a Gartner ‘Cool Vendor’ for AI in retail and was also named as one of the top 100 companies to work for in the UK by The Sunday Times. Peak is an AWS Retail Competency Partner and a Machine Learning Competency Partner.
One notable Peak customer saw a 23 percent profit improvement over a 12 month period
23%
Peak uses the latest Intel technology to optimize its platform. With AWS c5, m5, r5 instances based on the Intel® Xeon® Scalable processors, customers can deploy workloads quickly, flexibly, and at scale.
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ASOS
boohoo Group
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For information purposes only. Topics discussed involve a variety of retail service providers, including but not limited to AWS.
8.2
To
“Shopping behaviors and customer expectations will continue to rapidly evolve and retail technology has to evolve to adapt to new paradigms,” according to Retail Consulting Partners. “Technology strategies that focus on agility and adaptability are no longer just an insurance policy for an uncertain future but can be key differentiators for winning brands.”
These retailers are leveraging their tech ecosystems to set their CXes apart, putting the importance of flexibility for innovation on display:
RIS News
43% of retailers are making optimizing the digital journey for store fulfillment a priority.
Stores & Ecommerce
Collaborative Commerce
Cash Management
Visual AI Discovery
retail innovation zone
Stores & Ecommerce
AWS is the foundation for your smart store.
Click on the hotspots in the illustration to see how AWS retail partners help you deliver a personalized and frictionless store experience.
Unlock the fastest time-to-revenue with fully integrated commerce, marketplace, and OMS
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Collaborative Commerce
Carry 20% less inventory and reduce stock outs with AI
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Allocation & Replenishment
Eliminate points of friction to delight customers and drive loyalty
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Frictionless Digital Experiences
12Ratings & Reviews
Easily manage your cash digitally, automate store processes, and accelerate working capital
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Cash Management
Better manage data and create unique commerce experiences
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Omni Retail Platform
Increase ecommerce conversions 6x with visual search, recommendations, and product tagging
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Increase revenue 62%+ per visit
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Remove all dependencies on store servers
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Unified Commerce
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Brink’s Complete Enterprise is a fully managed digital solution that handles in-store and corporate cash management for businesses. Seamlessly integrating businesses’ point-of-sale and processes with software, services, and devices provides a simple and comprehensive experience from a single, trusted partner.
Customers enjoy advance credit on cash deposits for working capital needs, simplified store reconciliation, and analytics-based cash forecasting. These benefits reduce internal management costs and the potential for disruption when stores run low on change. Physical cash deposits are automated using digital service tools, while cash and coin needed for registers are recycled for minimum waste and easy accessibility. Thanks to the Brink’s 24SEVEN software layer, a digital cash management experience is made possible. All Brink’s Complete Enterprise elements work in unison while offering customers comprehensive analytics and tools powered by AI and machine learning.
"All Brink’s Complete Enterprise elements work in unison while offering customers comprehensive analytics and tools powered by AI and machine learning."
By automating cash processes with Brink’s Complete Enterprise, there are no complications or extensive vendor management, and businesses can reduce costs and maximize end-to-end value. Digital tools allow frontline workers to accept cash with minimal touchpoints — reducing risk of financial loss and the time needed to count and prepare deposits. Management and various departments, like finance and treasury, have end-to-end online visibility from the point-of-sale to the bank using enhanced reconciliation software.
Target
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Sephora
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Mobiquity specializes in creating frictionless digital experiences that drive revenue, efficiency, and customer satisfaction. From mobile apps to voice, chatbots to IoT, our services span:
Enabling touchless payments is a key component to ensuring your customers have a completely safe and contactless experience.
Whether ordering food, picking up staples, or fueling their vehicles, 41 percent of consumers say they are more likely to make frequent trips to stores with curbside pickup.
Gas pump handles are one of the dirtiest surfaces. Contactless fueling can provide a stronger sense of safety for your guests.
“The Kum & Go app helps customers Fuel Better by linking the gas pump with the mobile phone, allowing us to radically streamline the process of fueling up, while also seamlessly integrating with the &Rewards program. Kum & Go uses technology to elevate the entire experience. It’s putting the convenience back in convenience store.”
Ken Kleemeier,
Vice President of Fuels, Kum & Go
Digital Payments
Curbside Pickup
Contactless Fueling
Rewards & Loyalty
In-App Delivery
Customer Story — Wawa
Loyalty programs create revenue: 86 percent of loyal customers will recommend your brand to friends and family. Optimizing your loyalty program increases the volume and size of your sales.
Contactless delivery provides the opportunity to take back profits captured by UberEats, Instacart, and others. Plus, creating your own delivery program enables you to create personalized experiences and offers based on customer data, like previous purchases, that increase spend and loyalty.
The Wawa "Order Ahead" app utilizes AWS services to create a fully auto scaled solution for the mobile ordering system that has led to multiple performance improvements for Wawa:
Reduced operational deployment times from several hours to 10 minutes
Eliminated discrepancies between app instances across iOS and Android
Increased rewards members and order frequency
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•
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Wawa
Kum&Go
Panera
Nestle
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Rakuten
TOD's
Uniqlo
Zalora
Urban Outfitters
ViSenze is the global leader in Visual AI solutions for the retail industry. We are helping +900 brands and retailers such as Rakuten, TOD’S, Uniqlo, Zalora and Urban Outfitters to increase traffic and grow revenues both on and offline. Our Ecommerce AI Discovery Suite comprises three industry-leading AI products, designed specifically to generate more online sales and increase AOV.
Shorten the path from product discovery to purchase by searching with an image rather than keywords, eliminating hard-to-describe searches. Visual product search sees a 4-6x higher conversion and 5x higher add-to-cart when compared to text search. ViSenze processes over 500 million product searches by consumers every month.
Optimize each stage of your shopper’s buyer journey with a range of visual recommendation engines to fit your need.
— Customers see a 30 percent conversion uplift when using visually similar recommendations over other forms of recommendation.
Visually Similar
— Reduce returns by 7 to 11 percent by serving the best styles suited to a shopper based on their personal size and fit preferences.
Size & Fit
— Increase Average-Order-Value by seamlessly integrating our complementary product recommendations at PDP or checkout stage.
Complete the Look
Visual Recommendations
Visual Search
Automated Product Tagging
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Increase organic traffic to your site and grow sales with the use of Automated Product Tagging. Our Visual AI processes retailer’s catalogs, enriching the product metadata with attributes taken from our own comprehensive taxonomy. Products become more discoverable for text search and accuracy of search results improves, in-turn optimizing on-site SEO. Automated product tagging also reduces Null searches by over 80 percent, improving conversion and user experience while lowering bounce rate.
Omnichannel that’s aware of the customer, the product, and all customer touchpoints across retail, outlet, subscription, warehouses, and return centers. Support all omni scenarios like Buy Online, Ship from Store (BOSS), Buy Online Return in Store (BORIS), Buy in Store, Ship From Store, Buy in Store, Return Online, Dropship, et al.
A vertically integrated online and mobile platform that makes customer data, supply and demand data available at decision makers' fingertips, with security and privacy-centric role-based data controls.
Create a no-code, low-code environment for business users to develop micro applications.
1. Customer-aware omnichannel
2. A 360-degree view of the business
3. Build applications without having to write a line of code
ISAIA — a 100-year-old global luxury brand from Italy with 1,000+ channel partners — wanted a single pane of glass view across the brand’s entire portfolio of products, from the factory to the point of sale. None of the leading solutions were able to deliver a customer-centric experience.
Metrics
XY Solutions:
Customer Outcomes:
Whole Foods
Under Armour
Petco
ISAIA now has a real-time, fully integrated global view of its products, customers, and order data, enabling a consistent customer experience delivery through every channel and region. There is also an API to integrate with external data warehouses and BI environments: Instead of integrating with stores and e-commerce separately, ISAIA partners and developers can now access all their data through XY API.
ISAIA went live globally on XY Retail platform in less than 7 months, during COVID
6X increase in “Available to Sell” items
Over 90 percent reduction in time for new collections
Reduction in cycle times for inventory
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•
•
•
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Leading global brands like Motorola, Stanley Black & Decker, L’Oreal, Samsung, Nestle, AB InBev, Motorola and others have partnered with VTEX to expand their digital commerce presence in new markets.
Global brands choose VTEX for speed to revenue
All we do is commerce
VTEX is gaining momentum around the globe, supporting 3,000+ leading brands and merchants in more than 40 countries. Analyst firm IDC recently reported that VTEX is the fastest-growing global digital commerce software provider.
François Laflamme, Chief Marketing Officer, Motorola
"After an extensive search, we decided to partner with VTEX, which uses AWS to provide an elastic cloud infrastructure, with a software platform that fulfills the digital vision of the company.”
L'Oreal
Samsung
Motorola
Nestle
AB InBev
Stanley Black & Decker
VTEX Commerce Platform allows brands to unlock new revenue streams by collaborating with customers, suppliers, and channel partners through fully integrated commerce, marketplace, and order management capabilities
Our Marketplace solution enables merchants to expand their market reach, reduce overhead, and simplify channel complexity.
With our best-in-class Order Management System, you can sell and fulfill from anywhere with ease. And with VTEX’s modern microservice and multi-tenant SaaS architecture, upgrades are a thing of the past.
If you want to build, deploy, and optimize unique commerce experiences and need the flexibility to adapt quickly as business needs and customer preferences change, contact us.
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Retail is entering the AI intelligence era. Peak makes AI accessible for retailers to accelerate their growth and profitability.
Peak's Allocation & Replenishment solution predicts demand to reduce poor performing stock and ensure in demand products are in their optimal locations to meet customer demand and reduce stock-outs.
Peak enables customers to forecast their demand for each organizational level and every product by creating a multi-layered forecast using multiple AI methods. Peak determines optimum stock levels by working with its customers’ planners to consider key operational constraints and deploying an optimization algorithm.
Leading brands across industries use Peak, including retail, CPG, direct-to-consumer, and supply chain management. Its customers include the likes of PepsiCo, ASOS and boohoo Group.
Demand AI: Allocation & Replenishment
Notable AI-powered results achieved by Peak for its customers include delivering
18 percent reduction in stock levels, 4x increase in ROCE, and 0 impact on product availability.
Peak was named a Gartner ‘Cool Vendor’ for AI in retail and was also named one of the top 100 companies to work for in the UK by The Sunday Times. Peak is an AWS Retail Competency Partner and a Machine Learning Competency Partner.
Peak uses the latest Intel technology to optimize our platform. With AWS c5, m5, r5 instances based on the Intel® Xeon® Scalable processors, customers can deploy workloads quickly, flexibly, and at scale.
“Peak understood our business goals and objectives very quickly, along with our ways of working. Their recommendations are being delivered with minimal disruption to our day-to-day operations.”
Mark Sunderland, CIO, Speedy
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The Aptos ONE Platform takes our core mission into the future of retail, by creating a platform built for change. It is the most robust, flexible and scalable technology platform in the industry, leveraging Aptos’s long legacy of retail capability leadership alongside a revolutionary and patent-pending approach to modern, cloud-native solutions. You need to transform your business, fast. The Aptos ONE Platform is the solution that will get you there.
Moving existing functionality to the cloud can create more problems than it solves. Aptos ONE takes a cloud-first approach, with an architecture built for the future.
Remove all dependencies on store servers, and deliver solutions designed for an optimized experience that creates engagement with both employees and consumers.
Leverage open standards and an API-driven architecture to avoid the technical debt that burdens your business today. For example, through our extensibility framework, Aptos ONE can send or consume IoT data and embed IoT data-driven results into user experiences, including for both store employees and customers.
Aptos ONE Microservices Platform
Scale your solutions to match your business needs, draw on a library of world-class retail capabilities that are designed from the ground-up to be omni-channel, and deliver those online and offline wherever you need them.
18 percent reduction in stock levels, 4x increase in ROCE, and 0 impact on product availability.
In an era of virtually limitless choice, sustained competitive advantage only comes to retailers who truly understand their customers, what they want and why they buy. We are committed to a deep understanding of each of our clients and to fulfilling their needs with the retail industry’s most comprehensive omnichannel solutions. More than 1,000 retail brands rely on our solutions to deliver every shopper a personalized, empowered and seamless experience – no matter when, where or how they shop. Learn more: www.aptos.com.
Remove all dependencies on store servers
Designed for retail
About Aptos:
Cloud-native design
Mobile-first execution
Open architecture
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