Analysts urge consumer goods and retail organizations to become nimbler and more responsive to thrive in a more dynamic world. By definition, that means being great at change. But change management has long been notoriously difficult, making the prospect of fostering a culture of constant change daunting, particularly for today’s disruption-weary workforce: Gartner found 54% of HR leaders report change fatigue in their workforces, with small day-to-day changes 2.5 times more fatiguing to employees than big transformational change. A technology rollout, upgrade, or modernization project can multiply the challenges, as users not only must adapt to new processes and a culture shift, but learn new software as well.
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Building Organizations
To Be Change-Ready
By Lisa Terry
PRESENTED BY
TITLE SPONSOR
What’s changed about change management and technology
IT Integration Playbook
Learn how consumer goods companies
and retailers like Kimberly-Clark, ConAgra,
Walmart, and more are creating agile, adaptable organizations through new ways of thinking and new technologies.
Building strong change management muscles can do wonders for creating the kind of agile, adaptable organization analysts recommend.
The good news is that change management doctrine has, well, changed. The need for updated technology solutions may be driving some of the need for change, but tech is also enabling new ways to communicate, collaborate, and make decisions. Many consumer goods and retail companies are leveraging these tools along with new ways of thinking about change management to make real headway toward becoming more flexible and adaptable in how they do business. Those skills are preparing them for both the big pivots — restructuring, right sizing, expanding implementing tech solutions — and the smaller day-to-day adjustments that keep an organization nimble.
