C-stores are investing in backend technology to improve efficiency, data sharing and more.
A Strong Foundation for Successful Operations
For today’s convenience retailers, the most important aspect of technology is what it can do for their customers, according to the findings of the 2024 Convenience Store News Technology Study. While implementing various customer-facing technologies to boost the quality of every visit, convenience store operators are also investing in backend technology that customers might never realize is contributing to their overall experience. Here, we look at how operators are currently using backend tech and where they plan to invest for the future.
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