Through intelligent automation powered by modern workforce management, businesses can deliver what it takes to recruit hourly employees and guard against losing them to the burgeoning gig economy: more schedule flexibility and control, earlier access to pay, and greater recognition and rewards.
INTELLIGENT AUTOMATION
POWERED BY LEGION WORKFORCE MANAGEMENT:
If They Aren't Satisfied,
They Will Leave
Hourly employees aren’t just walking away from their jobs in droves; they’re leaving their current industry entirely.
of hourly workers plan to leave their jobs in the next 12 months, up from 42% in 2022
of those who intend to resign from their jobs plan to leave the industry in which they work, and
Several factors are fueling such attrition, with three catalysts topping the charts.
Not enough benefits
Undesirable working conditions
Insufficient schedule flexibility
Recognize and Reward Employees
Like their salaried counterparts, hourly workers want recognition for their achievements on the job.
of hourly workers could be convinced to quit their job and accept one with greater recognition and rewards.
Managers also see the appeal of recognition and rewards to employees.
of managers say opportunities for recognition and awards rank among the benefits that most interest prospective hourly workers.
Intelligent automation lets managers access quantifiable data tied to hourly employees’ daily performance and effortlessly head off attrition by delivering the right rewards at the right time.
Hourly employees also demand flexibility when it comes to getting paid, as greater financial stability is critical.
Fast Payments Preferred
of hourly employees report being personally and professionally impacted by today’s economic challenges.
of hourly employees hold multiple jobs to attain greater financial stability and
of hourly employees are satisfied with being paid every two weeks and prefer to receive their salary more frequently.
of hourly employees consider an early payment option one of the top reasons to leave a job that doesn’t offer it, vs. 29% in 2022 and 2% in 2021.
Hourly employees want to access their wages faster and are far more likely to resign from a job that doesn’t deliver on that promise.
Intelligently automated workforce management enables employers to give hourly workers a way to collect their pay more frequently and on-demand— through through the same app employees use to view their schedules.
Hourly employees want the freedom to control their work schedule.
Flexibility Is Paramount
of hourly employees deem schedule flexibility a top motivator to leave an hourly job for a new one.
Hourly workers also consider different types of added shift flexibility most valuable to them in their current job.
Ability to choose the number of hours worked per week (e.g., 10 hours vs. 20 or 40 hours)
More scheduling options (e.g., no morning shifts)
Option to seamlessly pick up extra shifts
Employee scheduling is the
Managers want tools that make it easier to create and maintain schedules and perform other administrative tasks.
of managers believe schedule input and control has the most impact in attracting potential employees.
of managers would devote more time to tasks like coaching and developing their teams if they were freed of administrative burdens.
Leveraging intelligent automation powered by modern workforce management to forecast demand, create optimized schedules, manage call-outs and compliance, and approve time cards/punch exceptions also helps attract and retain hourly employees through a better employee experience.
An AI-driven workforce management solution, such as Legion’s Workforce Management Platform (Legion WFM), helps businesses attract and retain hourly employees through greater flexibility and recognition and supports managers in optimizing labor efficiency while maximizing employee engagement.
Legion WFM enables intelligent automation throughout the entire workforce management spectrum by continuously learning from data to improve decision-making and execution while simultaneously allowing for human control. With Legion WFM, employers can:
Employee Retention with Intelligent Automation
Plan. Legion WFM generates fully automated granular demand forecasts and labor budgets in seconds using AI. The Legion WFM self-learning forecasting engine continuously learns and adapts to the business.
Execute. Businesses can automatically create optimized labor plans, generate optimal schedules that match business needs with employee preferences and skills 96% of the time, and reduce the time managers spend creating and maintaining schedules by 50%.
Empower. An intuitive app ups the employee retention ante by giving hourly associates schedules that match their preferences, gig-like flexibility, modern communication tools, and instant access to earned wages. Legion’s app is the most highly rated in the industry, with an average rating of 4.8 from tens of thousands of users in the app store.
Want more insight into the state of the hourly workforce?
1 Commissioned by Legion Technologies and conducted by Propeller in mid-2023, Legion’s 2023 State of the Hourly Workforce study involved a survey of 1,513 hourly workers and 628 managers in North America. Actionable insights from the study can be used to help businesses maximize labor efficiency and improve the experiences of a population which, according to the U.S. Bureau of Labor Statistics, comprises 76.1 million hourly workers and managers.
intend to leave the retail industry altogether
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52
23
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to pay for rent and food.
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or easily swap shifts with coworkers
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thing managers wish were intelligently automated.
See how it works
For a demo of Legion WFM
click here
click here for the study
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According to the U.S. Bureau of Labor Statistics, the U.S. unemployment rate remains at 3.6%, close to the 3.5% rate at the end of 2019. However, a new study by Legion reveals employers of hourly workers continue to face a labor shortage and a possible mass exodus of hourly employees during the next 12 months.
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