Embrace Tech to Meet Guest Expectations
To address these insights, DISH Business's hospitality experts teamed up with industry leaders to create OnStream, a cutting-edge platform for hotels that merges the best of live TV, streaming, and casting in order to create the ultimate guest entertainment solution. These three capabilities combined ensure guests can watch virtually any content on in-room TVs.
On the surface, OnStream allows hotels to build a custom user interface complete with logos, color scheme, and background images. What hoteliers should be more excited about is the depth of customization options available beneath the surface, and how they can leverage them to drive revenue and elevate guest experience.
Customization Elevates The Guest Experience
Bridging the Technology Gap
Why wait to
Unlock the power
Expectations set the stage for the guest experience — and today’s guests want more control over their stay, more personalization, and more creature comforts than ever before.
Hoteliers understand that guest-facing technology is essential to delivering on these expectations and fostering loyalty, with 80% reporting that their top technology initiatives are focused on driving loyalty.
78% of hotels expect their hotel technology investment to increase in the next three years.
40% of study respondents say enhancing guest room tech is a top tech initiative in 2024.
According to Hospitality Technology’s Customer Engagement Technology Study, 70% of guests said access to streaming services on in-room TVs is an important factor when selecting one hotel over another.
73% of travelers agree that they’re more likely to stay at a hotel that offers self-service technology. (Oracle's Hospitality in 2025 Study)
Setting the Stage for Smarter Stays and Savvier Branding
The latest OnStream release introduces its pioneering Content Management Portal, which offers system integrators and hotel staff an easy-to-use drag-and-drop system to customize on-screen experiences for the entire property, specific room blocks, or even individual rooms. No IT or coding experience required. This unlocks a world of possibilities for hoteliers.
Unleash the Power of Customization
Driving Revenue Through Customization
While the possibilities are boundless, popular revenue-generating applications include:
Hoteliers can monetize sections within the TV user interface by selling ad space to local businesses.
Hotels can easily promote ancillary paid services like dining, laundry service, and rentals through the OnStream user interface. This puts revenue-generating services front and center for guests, rather than tucked away in a drawer.
Sales managers can offer custom-branded TV interfaces for weddings, conferences, and more to upsell and differentiate their offerings from the competition. Unique interfaces for specific room blocks can include welcome messages, event schedules, real-time push notifications to specific rooms, and photography to deliver next-level personalization.
Put property information at guests’ fingertips. House information about check-out, amenities, operating hours, housekeeping, and more.
Design an elevated on-screen experience for VIP guests, with custom messages, promotions, and imagery that appeal to their high-end lifestyle.
Hoteliers’ wish lists of property upgrades can seem endless and overwhelming with guest room entertainment, wiring updates, and TV replacements often falling by the wayside.
When you choose DISH Business, you are choosing a partner that’s invested in helping you maximize the lifespan of your existing technology, including TVs without Pro:Idiom and dated coax inputs. Their technology is designed to meet you where you are today by working with your existing infrastructure, including updates you make down the road.
Unlock the power of customization and limitless entertainment.
Optional personalized on-screen greetings help guests feel at home and drive loyalty.
Visit dish.com/hotels to get a quote today.
Duetto's Re-Booting Revenue Study
Hospitality Technology’s 2024 Lodging Technology Study
Push notifications keep guests informed about hotel schedules and events, enhancing their experience by highlighting loyalty-driving amenities.
[[Oracle – PLEASE PROVIDE NAME OF STUDY/LINK]]
Sell advertising
Increase bookings for paid amenities
Attract and upsell group bookings
click to explore
1
2
3
78%
40%
2/2
GUESTS MORE LIKELY TO STAY AT A HOTEL WITH
SELF-SERVICE TECHNOLOGY
73%
1/2
GUESTS WHO ACCESS STREAMING ON IN-ROOM TVS
70%
Sell advertising
Increase bookings for paid amenities
Attract and upsell group bookings
scroll to read on
Hoteliers can monetize sections within the TV user interface by selling ad space to local businesses.
Hotels can easily promote ancillary paid services like dining, laundry service, and rentals through the OnStream user interface. This puts revenue-generating services front and center for guests, rather than tucked away in a drawer.
Sales managers can offer custom branded TV interfaces for weddings, conferences, and more in order to upsell and differentiate their offerings compared to the competition. Unique interfaces for specific room blocks can include welcome messages, event schedules, real-time push notifications to specific rooms, and photography in order to deliver next-level personalization.
innovate
?
click to explore
click to explore
click to explore
of customization
and limitless
entertainment.
Hoteliers can monetize sections within the TV user interface by selling ad space to local businesses.
Hotels can easily promote ancillary paid services like dining, laundry service, and rentals through the OnStream user interface. This puts revenue-generating services front and center for guests, rather than tucked away in a drawer.
Sales managers can offer custom-branded TV interfaces for weddings, conferences, and more to upsell and differentiate their offerings from the competition. Unique interfaces for specific room blocks can include welcome messages, event schedules, real-time push notifications to specific rooms, and photography to deliver next-level personalization.
Sales managers can offer custom-branded TV interfaces for weddings, conferences and more to upsell and differentiate their offerings from the competition. Unique interfaces for specific room blocks can include welcome messages, event schedules, real-time push notifications to specific rooms, and photography to deliver next-level personalization.
Hospitality Technology’s 2024 Lodging Technology Study
Hospitality Technology’s 2024 Lodging Technology Study
