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7-Eleven Introducing New Interactive Endcap System
Participants enjoyed some fun in the sun while networking at the Cabanas
The Breakers in Palm Beach is the venue for this year's Annual Meeting, providing guests with stunning views and amenities.
Dr. Sanjay Gupta discuss the future with Steven Anderson on Sunday morning at the NACDS Annual
Karl Rove is slated to speak on Monday morning.
John Ferris, Bausch + Lomb; Todd LaRue, Bausch + Lomb; and Tim Grosskopf, Scholl’s Wellness Company
Dan Mack, Mack Elevation was joined by Vinima Shekhar, WalMart; Sean Jackson, Sam’s Club; Michelle LeBlanc, CVSHealth (not pictured); Andre Persaud, Rite-Aid (not pictured); Colleen Lindholz, Kroger (not pictured)
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HIGHLIGHTS
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Coming soon! Check back shortly for photos from the event
Coming soon! Check back shortly for highlights from the event
The company is introducing several new products: Planet Goody Palm Brush is made with recycled plastic and renewable bamboo fabric. In alignment with the company’s goal to make products that are kind to hair as well as the planet, the brush is made from plastic reclaimed from waterways and is ergonomically designed to comfortably fit in the palm of users’ hands.
Beauty By Imagination - #522
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The Kellogg team enjoying the First Night Party at NACDS Annual 2022
Sunday's Product Picks at NACDS TSE
Read more about each product at NACDS TSE
The National Association of Chain Drug Stores recently launched a radio campaign to share the unique value of retail pharmacy.
NACDS Hits the Airwaves to Promote Retail Pharmacy
See five products featured from the show on Sunday:
As part of Dan Mack’s Elevation Forum, a group of 40 health, wellness and beauty executives convened on Friday to talk about the future of healthy partnerships and negotiations. The forum, held the day before the NACDS Total Store Expo 2022 in Boston, meets multiple times per year to discuss industry, leadership and customer growth initiatives.
Check out the latest in the NACDS TSE photo gallery, where new pictures from the event are updated daily.
NACDS TSE Photo Gallery
Dan Mack’s Elevation Forum Discusses Retailer, Supplier Negotiations
This year's event will feature world-class networking in a tropical atmosphere
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Satisfyer Pro 2
Signal Relief
Clinicals By Spascriptions Lift & Firm Day & Night Cream Set With Collagen
Ocean Soothe Lotion
Invisalign
Check back soon for more highlights from NACDS Total Store Expo 2022. New content is posted daily.
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As part of Dan Mack’s Elevation Forum, a group of 40 health, wellness and beauty executives convened on Friday to talk about the future of healthy partnerships and negotiations.
WE Panel Looks at Importance of Leading Authentically
WE, the community of female healthcare leaders, on Saturday hosted a panel of retailers and suppliers at NACDS TSE discussing why it is important for executives to lead with their authentic self professionally, personally and within their communities.
READ ABOUT THE PANEL
When the pandemic struck, retail pharmacies sprang into action, administering two-thirds of all vaccines and 50 million COVID tests to people all over the country — even reaching those without access to traditional health care. At Saturday’s NACDS Institute session...
Innovation Across Diverse Communities
READ ABOUT THE SESSION
From left to right: Colleen Lindholz, president of Kroger Health; Catherine Oakar, special assistant to the president for Public Health and Disparities in the Domestic Policy Council, The White House; and Rina Shah, group vice president, Pharmacy of the Future & Healthcare Segment Strategy at Walgreens.
See who was at the NACDS Leadership Reception & Dinner in the photo gallery.
From left to right: Herb Smith of E & J Gallo Winery, Martin Otto and Kathleen Otto of H-E-B, Rick Brindle of Mondelez International and Vince Burke of BGJ Group
Photo Gallery: NACDS Leadership Reception & Dinner
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The party on Saturday night was hosted by Inmar Intelligence, Wolters Kluwer, RxSense and OrderInsite.
From left to right: Angela Murray of Inmar Intelligence, Dain Rusk of Publix, Paul Zvaleny of Giant Food and Lari Harding of Inmar Intelligence
Photo Gallery: Inmar's "A Night of Music and Reconnection"
Former Treasury Secretary Lawrence H. Summers addressed a packed room of NACDS TSE attendees at the Business Program on Sunday morning to discuss the health and economic challenges facing the United States.
Steve Anderson, president and CEO of the National Association of Chain Drug Stores, and Lawrence H. Summers, former secretary of the treasury in the Clinton administration
Pharmacists Are Well Positioned to Help the U.S. Overcome Challenges
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See some of the companies that were at the NACDS TSE Exhibit Hall.
Jeff Turner, Andy Pitsch and Bruce Kramer of Wahl Clipper
Photo Gallery: NACDS TSE Exhibit Hall
Monday's Product Picks at NACDS TSE
See some of the companies that were at the NACDS Total Store Expo Reception.
Live music was performed at the Total Store Expo Reception on Sunday night at the Omni Boston Hotel at the Seaport.
Photo Gallery: Total Store Expo Reception
See some of the companies that were at the Total Store Expo Reception.
In 2020, 52.9 million Americans had a mental illness, and 17 million had a substance use disorder as well. There aren’t enough psychiatrists to meet current needs, and experts expect a shortage of up to 31,000 professionals by 2024.
From left to right: Kate Gainer, PharmD, executive vice president and CEO of the Iowa Pharmacy Association; and Erin Shaal, PharmD
Creative Mental Health Solutions
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Lazarus Naturals
Liquid I.V.
Gastrosyn
Cheers Relief
Bachs
See five products featured from the show on Monday:
The event was hosted By Centor, Change Healthcare, Upsher-Smith and NationsBenefits.
Mike Esposito, Scott Biggs and Jim Hunter of IQVIA
Photo Gallery: Wine Tasting Event
The National Association of Chain Drug Stores recently launched a radio campaign to share the unique value of retail pharmacy. Part of NACDS’ sustained “Pharmacies. The face of neighborhood healthcare.” campaign, the organization ran a 60-second audio news release in 15 markets — including Annapolis, Md.; Boston; and Tallahassee, Fla. The radio spots featured remarks by NACDS president and CEO Steve Anderson...
As part of Dan Mack’s Elevation Forum, a group of 40 health, wellness and beauty executives convened on Friday to talk about the future of healthy partnerships and negotiations...
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Dan Mack, Mack Elevation; Vinima Shekhar, WalMart; Sean Jackson, Sam’s Club; Michelle LeBlanc, CVSHealth; Andre Persaud, Rite-Aid; Colleen Lindholz, Kroger
Brad Ulrich, Walgreen Co.; Casey Cesnovar, Walgreen Co.; and Charles Bernard, Walgreen Co.
The Conair Corporation team entertain and soak in some sun at one of the NACDS Cabanas.
READ MORE ABOUT THE PANEL
READ THE FULL Q&A
Check back here soon to see more highlights from the event!
Check out who was in the NACDS TSE Exhibit Hall Sunday in the photo gallery.
Advasur
Dr. Reddy's Laboratories
Foundation Consumer Healthcare
Check back here soon to see a gallery of photos from the event!
Carma Laboratories
eos Products
Simply Good Foods
FGX
E.T. Browne Drug Company
Micro Labs USA
L'Oreal Active Cosmetics
Prestige Consumer Healthcare
Lisa Paley of GSK Consumer Health
Heather Hughes of Walgreen Co., Lisa Paley of GSK Consumer Health, Wendy Liebmann of WSL Strategic Retail and Sue Smith of Emerson Group
Andrea Fallin of Strategy Concepts, Karen Staniforth of Rite Aid and Amy McAnarney of Hallmark Cards
Crystal Bennett and Pamela Long of LBB and Anne Talley of Beauty By Imagination
Kristine Urea of MPG, Michelle Muhammad of DSE Healthcare Solutions, Lisa Paley and Katie Williams of GSK Consumer Health, and Wendy Leibmann of WSL Strategic Retail
Joni Odum of Firstline Manufacturing, Christine Hunter of Liquid I.V. and Jim Buchta of Crossmark
Cara Olsen and Ellie Off of Every Man Jack and Stacy Vossberg of Hand In Hand
Roslyn Chapman of The Chapman Edge, Andrea Fallin of Strategy Concepts and Mariana Paraiso Ferreira of Kroger at Beiersdorf
Dave Laugen and Elyse Goldweitz of Weleda North America
Candice St. Pierre of Twinlab Consolidation and Steve Werner of Drug Store News
Kathy Kemmet, Bob Sanders, Kristin Hornberger and Lance Goodridge of IRI
Darian Pickett of Acosta, Hollie Gonzales of Sgsco and Ryan Kraft of Acosta
Samantha Goldstein of Nestle Health Science and Chad Fox of Dollar General
Laura Rutledge, Chad Fox, Jeff Owen and Meghan Owen of Dollar General
Abigail Buckwalter of Nestle Health Science and Bryan Chartrand of Acosta
Gayle Shields, Harry Shields and Jennifer Robertson of Southeastern Grocers
Dain Rusk, Jacqueline Rusch, Chris Hewell and Katie Scanlon of Publix Super Markets
Emily Taylor of Dollar General and Lou Donadio, Bob Goode and Abigail Buckwalter of Nestle Health Science
John Carroll of Acosta, Raymond Wysocki of Merch Source and Pat Wysocki
NACDS Meet The Market
NACDS Leadership Reception & Dinner
GALLERY: Nestle Cocktail Hour Draws Industry's Most Savvy Marketers
Inmar's "A Night of Music and Reconnection"
NACDS TSE Exhibit Hall
Total Store Expo Reception
Wine Tasting Event Hosted By Centor, Change Healthcare, Upsher-Smith and NationsBenefits
Liquid I.V. is launching two new flavors in 2022 as its core product, Hydration Multiplier: Tropical Punch and Concord Grape. In addition, the El Segundo, Calif.-based company is releasing a tart green apple flavor in its Hydration+ Powdered Probiotic Kombucha line. Hydration Multiplier is a non-GMO electrolyte drink mix utilizing Cellular Transport Technology, or CTT, to hydrate two times faster and more efficiently than water alone. According to the company, CTT, which is used in all of its products, is designed to enhance rapid absorption of water and other key ingredients into the bloodstream. Free of any artificial ingredients, Hydration Multiplier contains three times the electrolytes of traditional sports drinks, essential B vitamins and vitamin C. The mission-based company has donated more than 24 million servings to people in need around the globe as part of its one-to-one program, Giveback Mission to Change the World.
Liquid I.V. - #2317
A category first, Reserveage Beauty says it has cracked the code for a resveratrol gummy, aimed at providing antioxidant and cardiovascular support in a delicious format. It’s one of three new gummy products that are a line extension of the company’s No. 1 best sellers. According to the company, the pectin-based gummies deliver clinically studied dosages of these powerhouse beauty ingredients. The Keratin with Biotin Gummy helps to promote strong, thick hair. The Collagen Builder Gummy uses a dermaval collagen with astaxanthin to support skin and joints. The gummies are low in sugar and are free of artificial colors or flavors.
Reserveage Beauty - #2313
The latest addition to Boiron’s Arnicare line of arnica-based pain relievers is Arnicare Arthritis Cream, aimed at temporarily relieving minor joint and muscle pain and stiffness due to arthritis, injuries, overexertion, falls and repetitive motions. The cream joins the homeopathic medicine leader’s line of popular topicals, oral pellets and tablets. The fragrance-free cream utilizes Arnica montana, a mountain daisy used traditionally for muscle pain, stiffness and bruising, alongside Harpagophytum, or devil’s claw, which is believed to relieve joint discomfort and stiffness associated with arthritis pain. The cream-gel formula, which comes in a 2.5-oz. tube, absorbs quickly and is suitable for use on all joints for adults and children age 12 years old and older. The Newtown Square, Pa.-based company also launched a new sleep and stress line, featuring a blend of plant-based active ingredients to help relieve symptoms of occasional stress or sleeplessness. StressCalm and SleepCalm are non habit-forming and formulated without melatonin to restore the balance of nighttime and daytime states in the body, rather than masking symptoms with a substance that induces drowsiness. The unflavored melt away tablets dissolve in the mouth without food or water, and are free of artificial sweeteners, flavors, colors or preservatives.
Boiron - #131
NACDS Total Store Expo Product Spotlight
The Relief Products, or TRP, has been specializing in over-the-counter homeopathic medicine for 34 years and continues to formulate products across a variety of categories, including eye and ear care, cough-cold, digestive health and pain management. All TRP products are manufactured in accordance with FDA guidelines and Certified Good Manufacturing Practices. The company’s latest innovation is its Natural Eyes eye care line, which uses plant- and mineral-based ingredients to stimulate the body’s healing response. These offerings reflect TRP’s continued dedication to promote eye health with products that are clean, simple and naturally formulated — providing a soothing approach to over-the-counter eye care treatment, the company said. Natural Eyes products contain 100% natural active ingredients, have no known side effects or interactions, and are safe for adults and children aged 2 years old and older.
The Relief Products - #1361
Frisco, Texas-based Urban Hydration is now tackling care from head to toe by creating an entire clean beauty arsenal for its customers. The Black-owned personal care brand has launched hair care and bath and body collections based on customer research. The company found that one of the most important concerns of its customers is hair loss, which led the company to create its new Aloe & Cucumber and Lemon & Honey hair care collections. These two hair care lines include ingredients to deeply moisturize and help reduce oxidative damage and inflammation on the scalp and skin. The products also contain antibacterial and antifungal properties to keep the scalp healthy. Urban Hydration also sought to address another concern for its customers: moms over the age of 25 whose bodies aren’t producing as much collagen as they did before. The company’s fruit-based skin care formulas are packed with vitamin C and collagen-producing ingredients, such as peach, papaya, mango, lime and vanilla. The bath and body collection features ingredients that help remove dead skin cells, unclog pores, prevent butt acne — “bacne”— and help renew skin cells with more strength and elasticity, the company said.
Urban Hydration - #131
Garden House USA, a subsidiary of Megalabs and makers of Prunelax, has expanded its natural laxative product line with gummies. The new delivery format joins a variety of Prunelax products that includes tablets, teas, liquids and jams for consumers who seek alternatives to pills for laxatives. Prunelax Gummies feature the natural active ingredients dried senna and prune fruit extracts, which relieve occasional constipation and help maintain bowel regularity. Intended for overnight natural relief, the gummies work in as little as eight hours.
Garden House USA - #1339
Piping Rock brand Nature’s Truth has unveiled a new look for its line of gummy vitamins. Because gummy vitamins are the No. 1 sales and growth contributor to total vitamins, generating 25% of all sales in the category, as well as nearly 40% of all vitamin growth, according to Nielsen. Nature’s Truth is focusing on the customer-favorite line for the refresh. The new shrink sleeve labels, which will hit store shelves this fall, showcase eye-catching colors, enhanced callouts and enticing flavor descriptions. The tamper-proof seal offers an added measure of protection while supplying more real estate for clear-cut messaging.
Piping Rock Health Products - #2238
Bausch + Lomb Biotrue Hydration Plus Multi-Purpose Solution, formulated with bio-inspired ingredients, provides more moisture to lenses. Inspired by the biology of the eye, Biotrue Hydration Plus contains 25% more hyaluronan, or HA, a moisturizer found naturally in tears to help keep more moisture on contact lenses, and matches the pH of healthy tears, the company said. The product contains a combination of ingredients informed by the Tear Film and Ocular Surface Society’s DEWS II report, including potassium, an electrolyte found naturally in tears, that plays an important role in ocular surface homeostasis, as well as erythritol, an antioxidant that protects HA against free radicals and also helps maintain ocular surface homeostasis. Revive Custom Soft Contact Lenses is a family of customizable soft contact lenses that come in spherical, toric, multifocal and multifocal toric options. The line is designed to meet the vision needs of more patients, including those with high or unique prescriptions. Made with a non-ionic material that allows for lenses to be worn daily for up to three months, the line is available for frequent or planned replacement modalities.
Bausch + Lomb - #644
Because people with diabetes are continually looking for ways to improve the injection therapy experience, and doctors and pharmacists want to improve patient adherence, Owen Mumford developed the Unifine Ultra home use pen needle as a one-of-a-kind product that is designed to make the injection experience smooth from beginning to end. The needle is ergonomically constructed for ease of use, including a flat base to help improve skin contact and a large hub design to aid with grip and handling. It also incorporates SafeControl Technology, which is a lock-out feature that secures both ends of the needle.
Owen Mumford - #1459
Based in Melville, N.Y., Amici Pharmaceuticals focuses on acquiring and developing niche products via its network of development and manufacturing partners. With a portfolio that includes ophthalmic and oral solid products, Amici focuses on customer service, reliable supply and delivering quality products to the U.S. market. The company’s most recent launches include generic Zaroxolyn (metolazone tablets) and Haldol (haloperidol tablets).
Amici Pharmaceuticals - #1600
Ascend Labs, based in Parsippany, N.J., recently was recognized with two DIANA awards at the HDA conference. Ascend has made many improvements amid the COVID-19 period, including infrastructure upgrades and investments to improve capacity and product development, which the company said will support Ascend’s growth over the next decade.
Ascend Labs - #2423
Camber is rising to the challenges facing today’s marketplace with continuous supply, excellent customer service and an unwavering commitment to its partners and patients, the company said. Camber’s vertical manufacturing capabilities and facilities in both India and the United States ensure that it has a robust pipeline of raw materials (APIs, KSMs, etc.) to maintain an excellent supply of all products. Camber’s upcoming launches include a diversified portfolio of injectable products and other complex molecules, along with an expanding OTC product line. In addition to a comprehensive print and digital marketing program, the Piscataway, N.J.-based Camber utilizes new product launch videos as a way to engage its customers and reinforce its brand identity.
Camber - #715
Cardinal Health is a global, integrated healthcare services and products company, providing customized services for pharmacies, hospitals, health systems, laboratories and physicians’ offices worldwide. “Fueled by a relentless commitment to excellence, customer service and continual improvement, we offer a highly regulated supply chain, expert consulting and patient solutions that improve outcomes. As a trusted healthcare partner, Dublin, Ohio-based Cardinal Health offers a suite of innovative solutions that will allow you to expand your business, make more time for patients and improve health care in your community,” the company said. “When you need us, we’re here for you.”
Cardinal Health - #1251
Spring House, Pa.-based The Compliance Team’s Clinical Disease Management, or CDM program, verifies and validates that your pharmacy meets or exceeds established quality standards for delivering focused, high quality disease management. The goal is to improve operational excellence in the clinical practice of the pharmacy, saving payers and patients money, with an eye on increasing revenue. Under the CDM program, your pharmacy will establish goals for measurable outcomes around a defined group of patients and develop individualized action plans to achieve specific objectives. The program will help pharmacy staff identify tools and resources to enable pharmacists to continuously monitor their patients’ health status.
The Compliance Team - #2123
Hikma helps to put better health within reach, every day. By creating high-quality medicines and making them accessible to the people who need them, Berkeley Heights, N.J.-based Hikma helps to shape a healthier world that enriches all of our communities, the company said. Hikma is a top 10 manufacturer of non-injectable generic medicines for the retail market, including oral medications, nasal sprays and inhalers. Additionally, Hikma is a growing player in the branded pharmaceutical market, currently offering Kloxxado (naloxone) Nasal Spray 8 mg and Mitigare (colchicine capsules). The company is preparing to launch Ryaltris (olopatadine hydrochloride and mometasone furoate) Nasal Spray for seasonal allergic rhinitis.
Hikma Pharmaceuticals USA - #404
Kennesaw, Ga.-based KNAPP is a leader in retail pharmacy automation software and mechanization systems. The company focuses on seamless BOPIS services. KNAPP’s intelligent omnichannel solutions are transforming pharmacy — from prescription fulfillment and distribution to point-of-sale and home delivery. A new level of customer convenience can be attained by combining KNAPP’s fully automated in-store pharmacy system with its world-leading back-of-store micro-fulfillment system for retail. The system provides customers with 24/7 walk-up and drive-thru access to prescriptions, over-the-counter pharmacy items and groceries.
Knapp - #2331
Based in Coconut Creek, Fla., LifeLab Health has been at the forefront of innovative products since it launched NuSyllium, a USDA-certified organic, GMO-free psyllium fiber that has expanded to four products. Recognizing the need for USDA-Organic Dark Honey certified cough syrups and metered-dose throat sprays for the whole family, LifeLab introduced its HoneyWorks brand. Subsequent additions to the LifeLab Health family of brands include NuRelief Liquid Gas Relief and Antacid chewable tablets and BerryWorks Chewable Black Elderberry Tablets for kids and adults. LifeLab Health’s most recent innovation, NuFiber, a corn-based clear soluble prebiotic fiber, is available now. NuFiber will help retailers fill those digestive distribution voids and keep customers happy.
LifeLab Health - #2343
Lupin Pharmaceuticals is currently the third largest U.S. pharmaceutical company of unbranded and branded generics prescriptions dispensed (5.2% generic market share). Baltimore-based Lupin markets a total of 166 generic products and has established a leading position in the cephalosporin, ACE-inhibitor and cholesterol reducing product categories. Lupin continues to strengthen its market presence by launching new products and expanding its pipeline to offer medications in new therapeutic areas such as dermatology, pediatrics, women’s health, inhalation and complex injectables. Lupin said its steadfast commitment to quality and reliability will position the company to consistently deliver high-quality products and ensure customer satisfaction for years to come.
Lupin Pharmaceuticals - #1439
Dallas-based OmniSYS specializes in smart solutions that put a pharmacy’s clinical revenue streams and patient experiences into hyperdrive. With the industry’s most widely adopted billing-enabled EHR, OmniSYS has documentation, claim eligibility and reporting needs covered. OmniSYS is introducing a suite of new, purpose-built services for pharmacy. For example, imagine a pharmacy’s scheduler automatically populating clinical encounter data and point-of-care test results communicating themselves to the patient without your intervention within your existing workflow. That’s callable services at work. The result? Less clicks, accurate claim reimbursements, registry-ready documentation and better cashflow.
OmniSYS - #1409
Rooted in the pharmacist-patient relationship, Outcomes, a Cardinal Health company, is a unified ecosystem that brings together patient engagement, clinical intervention and pharmacy workflow solutions. The company’s mission is to elevate pharmacy and revolutionize the healthcare journey through an integrated and multichannel experience for everyone.
Outcomes, a Cardinal Health company - #1151
ScriptPro, based in Mission, Kan., notes that with today’s challenges in staffing shortages and rising costs, its vial-filling and medication pouch packaging solutions are key to sustainable and profitable operations. A ScriptPro robot handles up to 60% of Rx filling, giving pharmacists vital time to focus on patients and business. ScriptPro has been providing pharmacy automation solutions for over 25 years.
ScriptPro - #2531
STChealth has provided vaccine intelligence to over 65,000 pharmacy locations through the STC|ONE Clinical Services platform throughout the pandemic. In 2021, Phoenix-based STChealth reported more than 1 billion immunization events through its Immunization Intelligence Network, ensuring state and federal public health organizations had access to critical data needed to make population-level healthcare decisions. Whether your organization is looking for better data, new revenue streams or a well-established partner to help navigate the complexities of the healthcare ecosystem, STChealth is ready to lend a hand.
STChealth - #2737
Excelsior, Minn.-based UltiMed, a leading manufacturer of injection devices for people and pets with diabetes and a world leader in safe sharps disposal, has launched a new mail-back disposal kit. The new product features the existing UltiGuard Safe Pack all-in-one solution that combines pen needles or insulin syringes with an FDA-cleared sharps container, and adds a prepaid, pre-addressed mail back for shipment of sharps to a medical waste treatment facility for proper destruction. The kit is available for purchase from all national pharmacy wholesalers.
UltiMed - #2640
Uniweb manufactures a complete line of American-made modular rooms, telehealth spaces, OTC and retail displays, RX fixtures and counters, locking units, check-out and queuing, and adjustable height workstations. Founded in 1970, Uniweb’s expertise is creating durable components that can easily be reconfigured and updated, giving your space the resources to grow as your sales demands change. Retailers will make better use of their space by re-imagining their approach and employing Uniweb’s more profitable, high-density fixture line. Their seasoned designers will guide you through your new construction, relocation or renovation. Corona, Calif.-based Uniweb will design, craft, ship and install.
Uniweb - #2150
The Pro’Expert Nail Repair Care by Vitry is a concentrated care system that protects, nourishes and repairs soft, thin and split nails, the company said, resulting in nails that are stronger, more resistant and visibly more beautiful after two weeks. The nail care system features silicon to strengthen nails; plasticizer to promote adhesion, shine and hardness; celery root extract for resistance; and glycolic acid to help nails recover faster. The system comes with a rounded, extra-flat brush that molds perfectly to the shape of the nail, adapting to the width of the nail for easy, trace-free application, the company said. It can be used alone or as a base before nail polish.
Vitry - #2839
The Boca Raton, Fla.-based company said it believes in the “beauty from the inside out” trend and has leaned into the topical skin care category. The company said its collection is the perfect complement to its line of collagen-building supplements. Reserveage Beauty – Skincare is a line of four creams designed to address the most visible areas of skin on a woman’s body — the face, eyes, neck and décolleté, and hands and feet — using a proprietary technology for microencapsulated copper peptides because copper induces the formation of collagen. The cruelty-free skin care line is dermatologist-tested, and paraben and sulfate free.
Prunelax Gummies, specially formulated by Garden House USA, are vegan, gluten free and made with natural flavors and colorants. The product offers a new taste and texture option for the brand’s popular lineup of laxative supplements and is safe for adults and children as young as 4 years old. Prunelax is one of the top natural solutions for digestive disorders in Latin America. The brand recently expanded into Canada, completing the company’s North American expansion.
The National Association of Chain Drug Stores recently launched a radio campaign to share the unique value of retail pharmacy. Part of NACDS’ sustained “Pharmacies. The face of neighborhood healthcare.” campaign, the organization ran a 60-second audio news release in 15 markets — including Annapolis, Md.; Boston; and Tallahassee, Fla. The radio spots featured remarks by NACDS president and CEO Steve Anderson and underscored pharmacies’ proven value when it comes to providing consumer-empowered, total health-and-wellness solutions, as well as the critical need to maintain Americans’ access to pharmacist-provided services beyond the COVID-19 pandemic, the association said.
Drug Store News caught up with Kathleen Bashur, senior manager of media relations at NACDS, to explain a bit more about the campaign and to tell us about what happens next. Drug Store News: Why did NACDS use the radio, as opposed to other media, to tell retail pharmacy’s story as the true “face of neighborhood healthcare?” Kathleen Bashur: NACDS’ radio feature is just one aspect of NACDS’ sustained “Pharmacies. The face of neighborhood healthcare.” campaign — an ongoing effort to demonstrate pharmacies’ vital role in healthcare delivery, in times of emergency and every day. Through radio, we wanted to take the message of pharmacies’ unique accessibility and value directly to the communities that NACDS member pharmacies serve, and to raise awareness among thought leaders of the critical importance of maintaining Americans’ access to pharmacist-provided services beyond the COVID-19 pandemic. As part of the broader campaign, NACDS has also released digital content that illustrates the broad and powerful impact of “Pharmacies. The face of neighborhood healthcare.” – before, during and beyond the pandemic.
Drug Store News: Why did NACDS use the radio, as opposed to other media, to tell retail pharmacy’s story as the true “face of neighborhood healthcare?” Kathleen Bashur: NACDS’ radio feature is just one aspect of NACDS’ sustained “Pharmacies. The face of neighborhood healthcare.” campaign — an ongoing effort to demonstrate pharmacies’ vital role in healthcare delivery, in times of emergency and every day. Through radio, we wanted to take the message of pharmacies’ unique accessibility and value directly to the communities that NACDS member pharmacies serve, and to raise awareness among thought leaders of the critical importance of maintaining Americans’ access to pharmacist-provided services beyond the COVID-19 pandemic. As part of the broader campaign, NACDS has also released digital content that illustrates the broad and powerful impact of “Pharmacies. The face of neighborhood healthcare.” – before, during and beyond the pandemic. DSN: What did you hope to accomplish with this effort? KB: NACDS’ ongoing “Pharmacies. The face of neighborhood healthcare.” campaign seeks to prevent a rollback of government policies that have enhanced patients’ access to pharmacies during the pandemic. One issue on which NACDS is highly engaged is the bipartisan Equitable Community Access to Pharmacist Services Act (HR 7213) — legislation that would help ensure the continuity of accessible pharmacy-based care beyond the pandemic. The Future of Pharmacy Care Coalition, of which NACDS serves on the executive committee, continues to aggressively advocate and build support for the bill. The campaign is also a tribute to the heroic and ongoing efforts of our industry and team members on behalf of the American people. DSN: What is the important takeaway you wanted listeners to get? KB: Pharmacy’s story has only strengthened. Since the earliest days of the COVID-19 pandemic, pharmacies and pharmacy teams have worked with dedication, experience and expertise to meet patients’ needs. Pharmacies’ access and equity helped place them at the center of the ongoing COVID-19 pandemic response, and their role in delivering critical health-and-wellness needs to the American public started well before COVID-19 began. Now, as we emerge from the pandemic, pharmacies stand ready to continue serving patients — in the pharmacy, in food offerings, throughout the total store and beyond. As we look to the future, it is critical that Americans maintain seamless access to the pharmacist services they have grown to rely on and expect. DSN: Are there any other efforts like this planned for the future? KB: Yes, plans are underway to extend the radio aspect of the campaign.
Drug Store News caught up with Kathleen Bashur, senior manager of media relations at NACDS, to explain a bit more about the campaign and to tell us about what happens next.
Kathleen Bashur, senior manager of media relations, NACDS
DSN: What did you hope to accomplish with this effort? KB: NACDS’ ongoing “Pharmacies. The face of neighborhood healthcare.” campaign seeks to prevent a rollback of government policies that have enhanced patients’ access to pharmacies during the pandemic. One issue on which NACDS is highly engaged is the bipartisan Equitable Community Access to Pharmacist Services Act (HR 7213) — legislation that would help ensure the continuity of accessible pharmacy-based care beyond the pandemic. The Future of Pharmacy Care Coalition, of which NACDS serves on the executive committee, continues to aggressively advocate and build support for the bill. The campaign is also a tribute to the heroic and ongoing efforts of our industry and team members on behalf of the American people. DSN: What is the important takeaway you wanted listeners to get? KB: Pharmacy’s story has only strengthened. Since the earliest days of the COVID-19 pandemic, pharmacies and pharmacy teams have worked with dedication, experience and expertise to meet patients’ needs. Pharmacies’ access and equity helped place them at the center of the ongoing COVID-19 pandemic response, and their role in delivering critical health-and-wellness needs to the American public started well before COVID-19 began. Now, as we emerge from the pandemic, pharmacies stand ready to continue serving patients — in the pharmacy, in food offerings, throughout the total store and beyond. As we look to the future, it is critical that Americans maintain seamless access to the pharmacist services they have grown to rely on and expect. DSN: Are there any other efforts like this planned for the future? KB: Yes, plans are underway to extend the radio aspect of the campaign.
The group discussed the distinct behaviors and mindsets of their best suppliers that masterfully utilize holistic negotiation skills during their customer meetings. These top suppliers create trust and encourage higher level discussions during even the most difficult innovation discussions. They lean into soft skills and extreme transparency to earn deeper levels of trust. “Companies that can ask demanding questions during challenging times are twice as likely to deliver above average performance,” Mack said. “The game is confronting and responding favorably to feedback. Companies can no longer burn energy on internal politics, too many unproductive meetings and outdated ways of thinking.”
The centerpiece of the forum was an engaging panel discussion highlighting the secrets of retailer/supplier negotiation. The esteemed panel included Sean Jackson, senior vice president of consumables and OTC at Sam’s Club; Chris Skyers, executive vice president of grocery at MPG and former Wakefern executive; Brandon Pezely, Walmart’s DMM of OTC; and Paul Gerner, senior vice president of L&R Distributors and former vice president at H-E-B. The group discussed the distinct behaviors and mindsets of their best suppliers that masterfully utilize holistic negotiation skills during their customer meetings. These top suppliers create trust and encourage higher level discussions during even the most difficult innovation discussions. They lean into soft skills and extreme transparency to earn deeper levels of trust. “Companies that can ask demanding questions during challenging times are twice as likely to deliver above average performance,” Mack said. “The game is confronting and responding favorably to feedback. Companies can no longer burn energy on internal politics, too many unproductive meetings and outdated ways of thinking.”
As part of Dan Mack’s Elevation Forum, a group of 40 health, wellness and beauty executives convened on Friday to talk about the future of healthy partnerships and negotiations. The forum, held the day before the NACDS Total Store Expo 2022 in Boston, meets multiple times per year to discuss industry, leadership and customer growth initiatives. “Almost 3-in-4 leaders avoid difficult conversations with their team and almost half avoid confronting toxic situations in the workplace,” said Mack, founder of the Chicago-based Mack Elevation and producer of the forum. “Uncertainty and change isn’t the problem; it’s our inability to have honest, courageous discussions with associates and our customers.” The forum focused on how organizations are leading cultural change through radical candor. “Often, our emotions lead to conflict, causing a failed discussion,” Mack said. “Leaders skilled at crucial conversations respond five times faster to financial downturns. And organizations that can ask demanding questions during challenging times are twice as likely to deliver above average performance.”
“Almost 3-in-4 leaders avoid difficult conversations with their team and almost half avoid confronting toxic situations in the workplace,” said Mack, founder of the Chicago-based Mack Elevation and producer of the forum. “Uncertainty and change isn’t the problem; it’s our inability to have honest, courageous discussions with associates and our customers.” The forum focused on how organizations are leading cultural change through radical candor. “Often, our emotions lead to conflict, causing a failed discussion,” Mack said. “Leaders skilled at crucial conversations respond five times faster to financial downturns. And organizations that can ask demanding questions during challenging times are twice as likely to deliver above average performance.” The centerpiece of the forum was an engaging panel discussion highlighting the secrets of retailer/supplier negotiation. The esteemed panel included Sean Jackson, senior vice president of consumables and OTC at Sam’s Club; Chris Skyers, executive vice president of grocery at MPG and former Wakefern executive; Brandon Pezely, Walmart’s DMM of OTC; and Paul Gerner, senior vice president of L&R Distributors and former vice president at H-E-B.
The panel discussed such big ideas as defining what authentic leadership means, navigating vulnerability in the workplace and a methodology for advancing women and diversity in the workplace. Moreover, the panel talked about how executives can/should apply some of these big ideas to relationships with vendors and suppliers. Naturally, authenticity means different things to different people, but if there was one essential element that emerged from the discussion it’s that individuals have to be genuine in their professional relationships with colleagues and with vendors. Additionally, leaders must create an atmosphere where everyone can communicate and contribute in a frank and open way. Sometimes, this means not talking at all. “It’s important to listen to opinions,” Desai said, but she also added that sometimes you have to listen to what people aren’t saying, “which is just as important.” A relatively young organization, WE’s mission is to enhance the future by enabling diversity, inclusion and engagement to expand women’s voices in the industry; creating environments that encourage mentorship, access and networking; and amplifying and encouraging innovation that supports the future of health.
WE, the community of female healthcare leaders, on Saturday hosted a panel of retailers and suppliers at NACDS TSE discussing why it is important for executives to lead with their authentic self professionally, personally and within their communities. Moderated by Lauren Wittenberg, director of global e-commerce and omnichannel at i-Health, a wholly owned subsidiary of DSM Nutritional Products, the diverse panel of executives included Jinali Desai, vice president of bundled solutions at Walmart; Derek Gaskins, chief marketing officer at Yesway; Summer Kerley, vice president of clinical services and business development at Rite Aid; Lisa Paley, president, North America at Haleon; and Michael Wolf, senior director/DMM of OTC drug at Walgreen Co.
WE, the community of female healthcare leaders, on Saturday hosted a panel of retailers and suppliers at NACDS TSE discussing why it is important for executives to lead with their authentic self professionally, personally and within their communities. Moderated by Lauren Wittenberg, director of global e-commerce and omnichannel at i-Health, a wholly owned subsidiary of DSM Nutritional Products, the diverse panel of executives included Jinali Desai, vice president of bundled solutions at Walmart; Derek Gaskins, chief marketing officer at Yesway; Summer Kerley, vice president of clinical services and business development at Rite Aid; Lisa Paley, president, North America at Haleon; and Michael Wolf, senior director/DMM of OTC drug at Walgreen Co. The panel discussed such big ideas as defining what authentic leadership means, navigating vulnerability in the workplace and a methodology for advancing women and diversity in the workplace. Moreover, the panel talked about how executives can/should apply some of these big ideas to relationships with vendors and suppliers. Naturally, authenticity means different things to different people, but if there was one essential element that emerged from the discussion it’s that individuals have to be genuine in their professional relationships with colleagues and with vendors. Additionally, leaders must create an atmosphere where everyone can communicate and contribute in a frank and open way. Sometimes, this means not talking at all. “It’s important to listen to opinions,” Desai said, but she also added that sometimes you have to listen to what people aren’t saying, “which is just as important.” A relatively young organization, WE’s mission is to enhance the future by enabling diversity, inclusion and engagement to expand women’s voices in the industry; creating environments that encourage mentorship, access and networking; and amplifying and encouraging innovation that supports the future of health.
Catherine Oakar, special assistant to the president for Public Health and Disparities in the Domestic Policy Council, The White House, kicked off the discussion by sharing a sneak peek into the White House’s upcoming conference (date TBD) on food and nutrition insecurity. A key strategy is to simply make it easier for people to make healthy choices, she said, and that requires collaboration from suppliers, retailers and pharmacies. Suppliers can reformulate products to reduce sodium and sugar, she explained, while retailers can make it easier for customers to grab healthier snacks at the checkout. Pharmacists and retail health clinicians can screen customers and patients for food insecurity and direct them to community resources. Both food insecurity and nutrition-related illnesses, such as diabetes and hypertension, disproportionately affect some Americans, and the pharmacy and grocery industries are well positioned to reduce those disparities, the panelists noted. Not only are pharmacists highly trusted, but they also work in areas where people may have little access to traditional healthcare providers. About 46% of Walgreens stores are in socially vulnerable areas, said Rina Shah, group vice president, Pharmacy of the Future & Healthcare Segment Strategy at Walgreens. “If we can get the country out of a pandemic, imagine what we can do with diabetes and hypertension.”
When the pandemic struck, retail pharmacies sprang into action, administering two-thirds of all vaccines and 50 million COVID tests to people all over the country — even reaching those without access to traditional health care. At Saturday’s NACDS Institute session, Health & Wellness Innovation Across Diverse Communities, Colleen Lindholz, president of Kroger Health, moderated a panel discussion about how the lessons learned over the past three years have left these retailers uniquely positioned to address another health crisis: nutrition-related illness in America.
“We have to think of innovation differently than we ever have before,” Lindholz concluded.
Catherine Oakar, special assistant to the president for Public Health and Disparities in the Domestic Policy Council, The White House, kicked off the discussion by sharing a sneak peek into the White House’s upcoming conference (date TBD) on food and nutrition insecurity. A key strategy is to simply make it easier for people to make healthy choices, she said, and that requires collaboration from suppliers, retailers and pharmacies. Suppliers can reformulate products to reduce sodium and sugar, she explained, while retailers can make it easier for customers to grab healthier snacks at the checkout. Pharmacists and retail health clinicians can screen customers and patients for food insecurity and direct them to community resources. Both food insecurity and nutrition-related illnesses, such as diabetes and hypertension, disproportionately affect some Americans, and the pharmacy and grocery industries are well positioned to reduce those disparities, the panelists noted. Not only are pharmacists highly trusted, but they also work in areas where people may have little access to traditional healthcare providers. About 46% of Walgreens stores are in socially vulnerable areas, said Rina Shah, group vice president, Pharmacy of the Future & Healthcare Segment Strategy at Walgreens. “If we can get the country out of a pandemic, imagine what we can do with diabetes and hypertension.” “We have to think of innovation differently than we ever have before,” Lindholz concluded.
We will undoubtedly face another pandemic, he warned, but retail pharmacies are well positioned to address the health needs of the public. Further, pharmacies can play a key role in reversing the trend toward shortened life expectancies in the United States, which substantially lag behind that of many European and Asian countries. “I know from my own experiences … that you are willing and ready to be important to make our country a leader in health again, and I thank you for that,” he said. He then turned his attention to the economy. “I wish … I could be highly optimistic, but that is unfortunately not my view,” he said. In the early days of the pandemic, “it was right to think that the risks were of not doing enough … rather than doing too much,” but we stayed at it for too long, he said, leading to the current 9% inflation. That rate will undoubtedly come down, he said, but it’s not going to be easy. “Economic history teaches that soft landings are like what George Bernard Shaw said of second marriages: a triumph of hope over experiences.” He said he expects to see a recession start within the next two years. The United States is facing great challenges at home and abroad, but Summers is ultimately optimistic. “What I believe Churchill … would have said is that the U.S. always does the right thing — but only after exhausting the alternatives.”
“We have a need in society that is unmet,” Erin Shaal, PharmD, said at Monday morning’s session, Creative Solutions for Mental & Behavioral Health, noting that pharmacists are well positioned to jump in and help. Shaal, who serves as vice president of Rx procurement for specialty and patient care services at Albertsons, suggested taking a multipronged approach that starts with pharmacists administering screening questionnaires to identify at-risk patients and using that information to connect patients with community resources. Pharmacists also play a crucial role in helping patients stay on prescription therapies and, when patients don’t pick up their drugs, troubleshooting why. Do patients need co-pay assistance? Side effect management? Courier services to overcome transportation challenges? Albertons’ is finding success with its mental health and substance abuse injection services, Shaal said. Patients like the stigma-free environment, and the convenience of getting the shots during a shopping trip boosts adherence and overall success.
Some pharmacists may question their ability to work with something as nebulous as depression, noted Kate Gainer, PharmD, executive vice president and CEO of the Iowa Pharmacy Association, but her experience has shown that with training, pharmacists can be comfortable and successful in these efforts. She urged attendees to look into mental health first aid, a consumer program, like CPR certification that helps people know what to do when they see the signs of mental illness. Pharmacists with this training can help patients, to be sure, but also each other. “Pharmacy teams are also dealing with mental health issues as we come out of the pandemic,” she stressed. “If we don’t care for ourselves, it’s hard to take care of patients.”
Product Picks from the NACDS TSE Exhibit Hall
“Our Pro 2 is the most popular selling sexual wellness device worldwide with over 100,000 4.5-plus reviews globally on Amazon, and we are so pleased to now bring this opportunity to the mainstream market,” said Stephanie Trachtenberg, director of marketing and PR.
Ryan Chennault and Julia Pokryshka display the Satisfyer Pro 2.
“Clinicals is an emerging brand in the growing moisture segment, with packaging and ingredients that are buzz worthy and an affordable price point during these inflationary times,” said Jack Savdie, senior vice president and owner of Global Beauty Care.
Signal Relief is a noninvasive, wearable patch that uses nanocapacitors, devices that store energy in an electric field to block pain signals from reaching the brain.
Ocean Soothe Lotion from Abundant Natural Health uses sea salt, which has anti-inflammatory, antimicrobial and antiseptic effects, to fight psoriasis naturally.
Invisalign’s new cleaning foam offers users an easy way to keep their Invisalign trays clean and their breath minty fresh.
Clinicals by Spascriptions Lift & Firm Day & NIght Cream Set With Collagen
Five products featured from the show on Sunday:
Lazarus Naturals calming support dog chews blend CBD with reishi mushrooms, L-tryptophan and L-theanine to calm the most anxious pooches naturally.
Gastrosyn combines prebiotics and probiotics to improve gut health and healing, reduce inflammation, and provide relief to people with Crohn’s disease and IBD.
Liquid I.V. Hydration Multiplier combines sodium, glucose and potassium to boost the absorption of water into the bloodstream and fight dehydration better than traditional sports drinks.
Taken the morning after a night of drinking, Cheers Relief, the newest product in the Cheers line, blends ginger, caffeine, L-theanine, peppermint oil and CBD to help users feel their best after a night of imbibing.
Rescue Plus Sleep & Stress from the makers of Bach Rescue blends nondrug ingredients like melatonin, ashwagandha, lavender, chamomile and vitamin B6 to promote calm and sleep without drugs.
Five products featured from the show on Monday:
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A panel of retailers on Dan Mack’s Elevation Forum discussed how team health, wholeness and empathy is going to be essential to the success of any organization going forward....
Elevation Forum Discusses Holistics Team
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NACDS President Steve Anderson sat down with us and discussed the role of the Total Store Expo and what he is looking forward to from this year’s event...
NACDS CEO Steven Anderson Welcomes Back Total Store Expo Attendees to Boston
5. What does the speaker lineup look like? Featured speakers this year include former defense secretary Dr. Mark Esper, chief medical correspondent for CNN Dr. Sanjay Gupta, political strategist Karl Rove, and innovative business executive and founder Lisa Sun. The conference will also feature remarks by the NACDS leadership. It will be great to hear from NACDS Chair Colleen Lindholz, president of Kroger Health, and then from incoming NACDS Chair Brian Nightengale, president of Good Neighbor Pharmacy. We also look forward to remarks by Rodney McMullen, chairman and CEO of The Kroger Co.
NACDS President and CEO Steve Anderson Talks About the Annual 2022 and Joys of Meeting In Person Again
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2. Why do you think it's important for people to attend Annual?
1. How does it feel to be meeting in person again?
Our goal is to meet and exceed the hopes of attendees regarding how great it will be to reunite at NACDS Annual. We will do that by living up to this meeting’s billing as a one-of-a-kind event, and offer members the chance to conduct business in an efficient and welcoming setting.
4. What can visitors expect from the Annual Meeting this year?
The 2022 NACDS Annual Meeting has a vibrant conference schedule.
The event will feature business programs with compelling speakers. The top-to-top business and strategic exchange appointments always prove valuable. The Meet the Industry program stands as an important part of the agenda that gives NACDS supplier members the opportunity to hear from industry executives about their expectations and the topics they would like to discuss.
We heard throughout the pandemic that it was the relationships that had been forged at NACDS meetings that empowered retailers and suppliers to work together to address supply chain issues and to adapt to changing shopper behavior.
Those relationships also will help to address COVID’s acceleration of change in consumer behavior, shopping preferences, technology and much more.
NACDS is committed to ensuring this Association reflects the rapid evolution and innovation of the industry in health and wellness and in meeting consumers’ needs. The NACDS Annual Meeting will offer members one-of-a-kind opportunities to connect, collaborate and discuss the future of this ever-evolving industry.
3. What are NACDS's goals for Annual and how will you achieve them?
It’s going to be fantastic! NACDS retailer and supplier members are extremely eager for the return to the NACDS Annual Meeting, and that makes it tremendously exciting.
The NACDS Regional Chain Conference in January was the first larger conference that we held since the pandemic. It was a tremendous success.
At the NACDS Annual Meeting, we anticipate strong engagement amid a strong desire to get back to in-person collaboration. It will be the industry’s reunion.
A panel of retailers on Dan Mack’s Elevation Forum discussed how team health, wholeness and empathy is going to be essential to the success of any organization going forward.
Business is human and the best organizations give the space, and heart to forge deeper relationships with teammates.
Held on Friday, the day before the NACDS Annual conference in West Palm Beach, Fla., the event included 50 health, wellness and beauty executives who gathered to talk about the future of healthy partnerships.
“Almost 3-in-4 workers have felt overwhelmed, burn-out and avoid difficult conversations with their boss,” said Mack, founder of the Chicago-based Mack Elevation, producer of the Elevation Forum, which meets three times per year to discuss industry, leadership, and organizational development growth initiatives. “Uncertainty, and change isn’t the problem, it’s the level of transparency, vulnerability and trust exhibited by leadership.”
The forum began with a discussion on how organizations are leading cultural change, building team resilience, and psychological safety. “We often believe a high performing culture is a byproduct of success,” said Mack. “It’s just the opposite. What comes first is your mindset, what follows is culture.”
Mack reminded the group that the most holistic, high performing organizations understand how to encourage simplicity, or extreme 80/20 thinking. Companies can now longer burn energy on internal politics, too many unproductive meetings and outdated ways of thinking.
In conclusion, the panel agreed that the healthiest, holistic teams are learning to respect their associates by running less frequent, smaller, shorter, simpler, and more experiential, meetings. The days of meetings with a leader in front of the room talking at team members are over, said Mack. Meetings are opportunities for co-creation, engagement, and debate.
