Digital disruption is booming, including IoT, automation, and voice
Data & analytics are a strategic priority — and more effective than ever
IT budgets are growing, with mobile ordering and customer engagement leading the way
By Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology and Jungsun (Sunny) Kim, Ph.D., Associate Professor, William F. Harrah College of Hospitality, University of Nevada, Las Vegas
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