2024 Restaurant Technology Study: 

Accelerating Intelligence

Our annual survey of top restaurant tech leaders demonstrates that:

AI is streamlining analytics, personalization, 
and inventory

Kitchen automation, IoT, and robotics are booming

IT budgets continue to grow, including an increase in implementations of new solutions.

BY ROBERT FIRPO-CAPPIELLO, EDITOR-IN-CHIEF, HOSPITALITY TECHNOLOGY 
AND JUNGSUN (SUNNY) KIM, PH.D., ASSOCIATE PROFESSOR, WILLIAM F. HARRAH COLLEGE OF HOSPITALITY, UNIVERSITY OF NEVADA, LAS VEGAS

Platinum:

Title:

Gold:

Silver

Academic partner:

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Platinum:

Title:

Gold:

Academic partner:

BY ROBERT FIRPO-CAPPIELLO, EDITOR-IN-CHIEF, HOSPITALITY TECHNOLOGY 
AND JUNGSUN (SUNNY) KIM, PH.D., ASSOCIATE PROFESSOR, WILLIAM F. HARRAH COLLEGE OF HOSPITALITY, UNIVERSITY OF NEVADA, LAS VEGAS

Kitchen automation, IoT, and robotics are booming

AI is streamlining analytics, personalization, 
and inventory

IT budgets continue to grow, including an increase in implementations of new solutions.

Silver

2024 Restaurant Technology Study: