Technology Platform Sets Stage for Improvements Across the Board
Today’s restaurant operators face a host of challenges, from maintaining food safety and sanitary standards; to labor scheduling, rising labor costs, and task management; to ensuring smooth operations whether supervisors are present on the premises, or not. But rather than continuing to struggle with these obstacles, some players harness an operations management platform like Jolt to incite positive changes, such as a 50% increase in task completion rates and faster food labeling with 100% accuracy.
Common challenges carry a high price. For example:
With the Jolt platform in place, restaurant operators see a marked increase in:
One Platform.
Multiple Improvements.
Peace of Mind.
Jolt features solutions that help restaurants address these pain points head-on, improving customer service and providing managers with the digital support they need to spark operational efficiencies, facilitate task management, and maintain a 360-degree view of their operations.
At Jolt, we know that restaurant operators need to focus on their guests and leverage their core competencies, without worrying about business issues. That’s why our solution suite goes beyond software and hardware solutions and also includes services that help you handle and overcome your specific business challenges.
By the Numbers
Cost of single foodborne illness outbreak
But addressing these challenges benefits the bottom line—and more.
Quick service restaurant:
Fast casual restaurant:
Casual dining restaurant with table service:
Fine dining restaurant:
$6,330-
$2.1 million
$3,968-
$1.9 million
$8,030-
$2.2 million
$8,273-
$2.6 million
of consumers continue to patronize a company that’s “new” to them if they had a “good” first customer experience there
Companies with engaged employees outperform those whose employees are not engaged by up to
Increasing customer retention rates by 5% boosts profits by
Designed to improve employee task completion. You can check if tasks have been completed, anytime, anywhere.
Jolt Lists:
Jolt Information Library:
Organize and distribute important information. Provide employee training and store content in one central hub
Never worry about hand-writing labels again. Streamline the food label-making process by reducing time and eliminating errors.
Jolt Labeling System:
Never worry about losing product again with Jolt Sensors, a remote monitoring solution that protects inventory with alerts when temperatures fall outside a pre-set range.
Jolt Sensors:
The fastest way to get information to all of your employees. Ensure that critical information is delivered to the right people, at the right time, in the right way.
Jolt Communication Manager:
Monitor employee clock-ins and shift lengths, all from home.
Jolt Time Clock:
Build employee schedules quickly and efficiently, even when you’re not on site.
Jolt Employee Scheduling:
Quickly and accurately check food temperatures with wireless probes that automatically transmit readings to Jolt checklists for immediate attention.
Jolt Temperature Probes
50%
increase in task completion rates
100%
accuracy with faster food labeling
Lack of employee engagement= employee turnover
Average turnover cost per hourly minimum-wage employee:
$5,386
(including cost to train replacement)
Employees are happy, engaged, and less likely to leave.
Managed efficiency:
Accountability:
Food safety:
All restaurant team members do the right thing at the right time, in the right way
Food is always stored safely, prepared properly, and served fresh.
Restaurants are always clean, and processes are always followed accurately.
Employee performance:
Not Just Solutions…Services
Dedicated implementation specialist, unlimited enablement/training sessions, access to pre-built content, and option to create three custom lists, label templates, sensor scenarios, or information library uploads per account. Further content creation is available at an additional cost.
Content creation, advanced reporting, custom development work, and integrations.
Brand publisher account, company publisher account, business reviews, content creation/management, customer success manager, professional services, and service/hardware discounts.
Professional Services:
(for custom or one-time projects)
Managed Services:
(ideal for customers that lack the IT staff and/or resources to maintain content for enterprise locations)
Enablement Services:
(for customers looking to implement their Jolt solution and train their employees independently):
Results Speak for Themselves
Jolt’s operations management platform sparks tangible improvements in in-house operations and employee task management while supporting comprehensive remote monitoring—no matter where managers may be.
CHALLENGES
• Low task completion rate (under 50%)
• Average customer satisfaction scores
• Excessive management time spent visiting locations
1. Johns Hopkins Bloomberg School of Public Health. Cost depends on severity of outbreak, fines/lawsuits/legal fees, and number of affected employees.
2. Investopedia, 3. Qualtrics XM Institute, 4. Bain & Company, 5. Dale Carnegie Employee Engagement Survey, 6. Bain & Company
Success Snapshot: Smoothie King
SOLUTIONS
Team Accountability: all Smoothie King corporate checklists, opening/closing/cleaning checklists, on-the-spot training
Digital Food Safety: wireless temperature monitoring with notifications, all Smoothie King corporate food safety checklists, all Smoothie King labeling templates
Employee Performance: Product and brand standards quizzes, training hub
Increased customer satisfaction scores by
Results
Increased task completion rate to above
saved per week on travel and schedule management
90%
10%
10 hours
CHALLENGES
• Lack of accountability with staff
• Staff productivity inefficiencies
• Difficulty onboarding new hires
SOLUTIONS
Team Accountability: All Chick-fil-A corporate checklists, daily cleaning checklists, opening/closing checklists, on-the-spot training
Digital Food Safety: wireless temperature monitoring, Chick-fil-A corporate food safety checklists, Chick-fil-A labeling template
Employee Performance: Integration with Vendor Bridge (@CFA), product and brand standards quizzes, employee feedback surveys, training hub
Decreased wasted staff time by
leaders’ burden in holding staff accountable
savings in employee time monthly
$650
2 hours
Results
Success Snapshot: Chick-fil-A franchisee, Norristown, Pa.
Created
per day
CHALLENGES
• Needed better way to train employees
• Needed to eliminate paperwork and paper checklists
• Tedious, time-consuming product labeling process
• Delayed profit and loss statements made proactive measures impossible
SOLUTIONS
Team Accountability: Custom digital checklists, open/closing/cleaning checklists, on the spot training
Employee Performance: New employee onboarding, training hub
Increased
Faster labeling with
on store performance
Increased
accuracy
100%
Results
Success Snapshot: Krispy Kreme
employee performance
across board
team accountability
Real-time data
easier process
for effective new hire onboarding
Reduced
View more Jolt Software success stories here
Learn more about how Jolt Software can
64%
202%
25%
95%
2
1
to
3
4
5
See a demo here
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in your restaurant operation
spark
success
Click here
“In an environment with one leader and 19 teenagers, Jolt helps us be more productive.”
“24 hours after we had Jolt installed, I said, ‘Let’s buy it everywhere.’”
“Jolt has so many solutions other companies only offer one of.”
Choose from seven solutions:
